They came for a service call and told me I needed a $3800 compressor. I called a second company and…read morethey found was only a capacitor ($180). Buyer beware.

This company came to service the HVAC and found that the company who installed it over the summer…read morelast year NEVER installed it correctly apparently! The employee that came out fixed it pretty quick and was great! I would definitely recommend, as it is so hard to find honest people nowadays!

I called Johnny the owner and he came out to do a quote. 7 weeks later we still had not been given…read morea date for the install. He kept telling me he would after he was finished with a current job. 10 weeks later we still had not heard anything, He has ghosted us and will not return calls or texts. Absolutely horrible company. We have been without a unit since July. it is Now October; we were trying to work with him on timing but now we are in a crunch to get it installed before cold weather. BEWARE DO NOT CALL

Best price for a new Lennox HVAC system by a fair degree. Sales guy was young, clean cut and…read moreprofessional. Awesome financing options and were able to install next day after electronically signing the proposal and being approved within minutes for their 5 yr zero percent plan. Install went smooth with very nice installers who I felt good leaving in the house all alone while I left to go to work. My salesman checked on the install as it progressed throughout the day and gave me updates. I got 4 quotes and used Thigpen gladly.

Got me in the next day for AC outage! Very professional, explained everything and reasonably…read morepriced. Highly recommend!

Quinn and his crew were helpful, knowledgeable, friendly and added to the value of our home!…read more Cannot express how grateful I am to Quinn and his crew for a job well done. They have earned my future business for as long as we are in Goldsboro.

Had them come out to fix AC not working. Couple nice guys showed up on time…read more Explain the unit under house was old some of the ducts not hook up. gave me a few options what to do. I chose to replace everything. tho the price was on high side. I knew wasn't a easy job. they did good clean work. but after they where done was told any thing els just call. well i did twice left mesg. no call back. guss they got the cash. I will still recommend them . just dont count on them comming back..

Very impressed with Air Velocity service. The guys Bill & Shawn were amazingly helpful to us. We…read morehad a problematic unit and a second unit needing service. They got the second unit working to it's potential and replaced the bad unit. Everything went smoothly and the guys were very efficient with their time. I will have them service my two units from now on. Great Job guys.

Very pleased with their work. They installed a charger in my townhome garage for my new EV. I…read moretalked with John initially, and he quickly walked me through a number of issues over the phone and by text messaging in advance of their visit, to make sure that the circuit could handle the charger, and that I was ordering an appropriate charger. Tyler and Taylor did the actual installation. Everything went well. They followed up and arranged an inspection with the Town of Cary. I was able to receive the Duke Energy rebate for installing an EV because they had done everything correctly and billed clearly.

I requested to have power run to a septic pump. The septic was put in when the house was built. He…read moresays I think we're going to have to pass because it sounds like it hasn't been inspected. What are you talking about?!? The septic WAS inspected when it was installed with the original owners. It PASSED then.... YOU would have the electrical part inspected upon doing the work so what the heck??

My heat went out last night and I had it fixed in less than an hour from calling to request…read moreservice. Fast service. Very responsive. Reasonable priced. I called at 8:00 am for service and I had a technician respond that they were on their way in less than an hour. I would highly recommend and will be using for service in the future.

The service I received was always good, and the technician, Erik, was great; however they raised…read moretheir costs far to high to be competitive (more than doubled). I had to find someone else for my HVAC PM's.

My HVAC system failed and needed to be serviced during the hottest week of the year…read more The condo complex owner was unable to get any HVAC companies to come out for almost a week. I was able to speak to Patrick owner of PM Heating and AC. Got the complex owner to approve the service call for the weekend after being out almost a week. Patrick also had a full schedule but was able to fit me in on Saturday night. He quickly assessed the issue and had the replacement part needed on his truck. Replaced the component and restored service. He came back later that night to recheck if everything was still working. Great service, very polite and professional. I've recommended that he be added to the complex vendor approval list. I recommended him 110%!

Have been provided service by the PM Heating & Air Conditioning for several years. The reason I…read morekeep them as my provider is the Honesty, Professionalism, Knowledge and Commitment to the customer. Th cost of the service is most reasonable. All service is explained and made sure I understand what was accomplished. I am very satisfied with thie FIrst Class Company.

Stallings has been doing service work at our home and rental properties for the past 3-4 years…read more The office staff is pleasant and efficient. Service has been prompt and professional. Really could not ask for better service.

This company has installed 2 Daikin units, and 2 Mr. Kool units for me, and they service them…read moreyearly. Their service Technicians have assisted me in picking out the best unit for my home, and they are always courteous and thorough in their work. They've been here for many years, so they are going to be there after your system is installed. My son hired another company that was cheaper, and a month later when there was an issue after they installed a HVAC the company had gone out of business. So do your homework and remember you get what you pay for. I prefer peace of mind, because I'd melt without my AC..