We pop in every month or so for my son to browse all the cool bikes and accessories. The owners…read morehave been friendly each time and helpful with our questions. Admittedly, we had a couple rough interactions many years ago like I'm seeing are in other past reviews, but for a good while we have consistently had nothing but pleasant interactions here and we really enjoy coming into their shop! So we hope anyone with more negative reviews will give them another shot. We recently brought in my son's little GT bmx bike that needed something with the pedals fixed. (Important to note: We live here on the coast and have had such a small space with no garage, so this bike has spent several years out in the coastal elements. Therefore to sum it up best, its appearance would fit right in at a junkyard. Despite its appearance, our son still gets so much enjoyment out of this bike.) The owner at Fort Bragg Cyclery was kind, tactful and polite despite the sight he was seeing looking at this thing. He determined what level of "fixed" we were going for considering the poor-overall condition, and got the work done pretty quick and for a good price! The rust-bucket bmx bike lives on thanks to Fort Bragg Cyclery, and it continues to be enjoyed often! (These days we now have a nice little shed set up for our kids to store their newer mountain bikes which they're taking fantastic care of .)

It is difficult to get their attention to answer questions in their store and when you finally do,…read moreyou are sorry you asked. Just flat out rude people who should not own/run a public facing business.

When visiting Napa Valley, it is vital that one soaks in the beauty of their surroundings through a…read morebike ride through the valley floor. My sister and I decided to rent bikes with Napa Valley Bike Tours, and I am so glad that we did. Mackenzie, Kelly, and the other ladies we met upon arriving to the shop greeted us with so much enthusiasm and kindness! Before we even stepped foot into the shop, our bikes were already conveniently sitting outside the shop, ready to go. Everything is so well organized from the tools they provide (i.e. Storage bag on the bike, water bottle holder, bike map) to the instructions they give. Mackenzie gave us the run-down on which trails and Wineries we might want to visit during our ride which we appreciated greatly. The views and the vibes you get while biking on the scenic trail along Dry Creek Road are so worth it. I would highly recommend booking with NVBT as you will not regret it. Pro tip: For an even better ride, I would recommend adding a gel seat for $5 more if you plan to rent a comfort cruiser, especially if you are 200+ lbs. ;)

My husband and I rented e-bikes for 3 days. We covered 70 miles and experienced scenery and beauty…read morein a way that would not have been possible otherwise. The bikes and helmets were clean and in excellent condition. They stored and recharged the bikes overnight which was a nice option. The routes they provided were excellent for optimal riding and helped us to think through the best routes for our needs. Staff were friendly and knowledgeable. Cameron was especially helpful in getting us set up and going on the first day. We used the bikes to tour wineries and selected the wine and dining spots based on the bike routes they provided. It was an amazing lifetime experience!!

Our family of six had a fun time on our electric bike tour. This was the first time for any of us…read moreto try an electric bicycle and our guides were super helpful, patient, friendly and accommodating. As we were the only ones on the tour that day, they adjusted to our every need. For example: *We're running late. No problem! *We're towing a trailer and parking can be a challenge. No problem! We'll hold a spot for you. *We have two late-70's seniors who haven't ridden bicycles in over 20 years. No Problem! We've got an electric tricycle for one and a lighter bike for the other. *We want to get back earlier to make it to our next destination. No problem! We can turn around and return whenever you want. I highly recommend Wild Trail Tours for a first time experience riding an electric bicycle.

We did the Hammond Trail Coastal ride. Easy, relaxed ride with beautiful scenery and a stop to…read moreexplore the beach. We saw a colony of seals, which was a great and unexpected highlight of the tour. Guide was friendly and attentive to our wants and safety.

Thank you for an amazing time! The electric bikes were super cool, they gave us a good training…read morebeforehand, and were very kind. We rode to the sundial bridge, through the botanical garden, and some trails where we able to see deer. We really appreciated the greeting store pup too! Super cute!

I have rented Pedego's e-bikes multiple times and thoroughly enjoy them. My adventures have been…read morewith friends and family, where we explored the Sacramento River Trail. I have since purchased my own Pedego e-bike because they are so fun and easy to ride. The owners and other employees I have met in the shop are so nice and helpful. I also have had mechanical work done on my bike here, which they got done so fast.

Had to replace some tires. Called up and the owner was super nice. He said to come on in and he'll…read moredo it in about 20 mins. It was actually shorter and the price was $45. I will return the next time I need any maintenance work.

Brian (owner) is a meticulous, knowledgeable mechanic, good communicator and is a great source for…read morelocal ride information. I highly recommend this business.

Doug was awesome! We rented a couple of very high quality ebikes to explore the area. Highly…read morerecommend this business, the bikes, and Doug.

Doug is lovely! The level of customer service we received was amazing. We were terrible customers,…read morewe made our e-bike reservation Monday night for Tuesday morning. Not realizing until we were there to pick up the bikes, the business isn't even open Tuesday. Not to mention, we had all the info on the amount of bikes and pick up time wrong. He opened just for us and waited patiently as we arrived then happily adjusted the gear to account for two bikes. He took us through how to operate the e-bike and outfitted us with helmets, locks, tools,etc. He really took his time to make sure we were comfortable and ready to go. Doug knows the area like the back of his hand and he was great at pointing us in the direction of nice rides. The bikes themselves are brand new, the helmets are pristine. You can cruise anywhere from 9-20 mph with minimal exertion. We biked for about 20 miles and enjoyed every moment, even spotted a family of deer. It's a great way to explore the area. You can really appreciate the vineyards and the beautiful rolling hills. Low to moderate traffic on many of the roads, even when there's limited shoulder there was definitely a "share the road" etiquette by drivers.

The world needs more people on folding bikes...no doubt. Geoffrey at BikePartners agrees! He's…read morefriendly and knowledgable and really knows how to help you find the right folding bike for what you need. He's got the good stuff here from city folders like Bromptons to touring ready Bike Fridays. If you're in the area and need a folder...there is no other place.

Amazing service and amazing experience! Geoffrey went above and beyond to help my dad pick out a…read morerecumbent bike that met his needs. He was responsive, punctual, thoughtful, and all around a lovely human being. I would absolutely recommend BikePartners to anyone looking for a recumbent trike, or mobile bike service in general.

Friendly, helpful staff . Hybrid bikes well prepared. Useful advice and map for ride. I mistakenly…read moregave a bad review because I forgot that we bought bicycle gloves as well as the rental

Fabulous rental experience with CB. Robert was very helpful in laying our our 1/2 day ride,…read moreshowing us some alternative scenic trails on the Wine Tour map, and setting up our tasting at Brasswoods winery. (We liked Brasswoods so much we went back for a fabulous fine dining experience at their restaurant, drinking the bottle of wine we bought!) It was a fabulous way to spend a day, the ride was not too strenuous and rode by or through a number of wineries. The state park on the trail is also worth a side trip...we took an ice cream break there. .... shady, lots of cool flora and fauna, some easy trails, yurts... Calistoga Bikeshop....the way to go if you want to rent a bike and spend your day taking in the wine trail.....

Tom and Karen A The…read morePersonal Care from Jake in guidance, expertise, personal attention, test rides, matching the bike to customer's desires, and service after the purchase is the Best of the Best! As one who is older than younger, Jake is enabling my wife and I to retain youthful activities in the outdoors together, as well as, with friends! We love our bikes and accessories, all of which are matched to create the most JOY! Thank you, Jake! You truly make The Difference in Our Community!

As a Sonoma County native, I've always made a point to support local small businesses, especially…read morethose from the Sonoma and Napa area where community truly matters. That's why I chose to give your shop a chance. It was disappointing to be met with a dismissive response, suggesting that my current residence in Idaho somehow invalidated my offer or my commitment to supporting local. I made a fair offer--$400 less on a 4-year-old used bike that, according to your own ad, needs a new tire. I even arranged for local pickup and referenced your offer to split shipping, which would have brought the deal to around the same value. I appreciate the sentiment of wanting to help a friend out, but if you're unwilling to actually present the offer to them, that's not truly helping--it's just gatekeeping. Unfortunately, the tone and attitude I received from you, Jake, made it clear that I cannot, in good faith, recommend your business. For those in the area seeking respectful, customer-focused service, I highly recommend NorCal Bikes, Echelon Cyclery, Calistoga Bikeshop, and Napa Valley Bike Shop.

I was broken down in Mendocino and Jody gave me his spear car and came pick me up on the side of…read morethe road just south of Mendocino. Simply amazing and I love supporting small businesses. So grateful!!

Jody and A1 Auto Rental in Ft. Bragg were livesavers! Had a truck break down over New Year's…read moreEve/Day in Ft. Bragg and we needed to get to Ukiah for a long-term car rental. No Ubers or taxis available in Ft. Bragg at the time, but Jody got back to us very quickly, picked us up at a local hotel and took us back to the office where we dropped him off. Zero fuss, in the car in minutes and on our way. Drop off and billing were a breeze and Jody made it all work. Top notch service and a great price - Jody and A1 Auto Rental are A++++!