Excellent service, not to mention dealing with very nice people. Between the young woman on the…read morephone and the plumber, I can't say enough. Highly recommend this company. 5

From the time I messaged them they were here within an hour. Anthony was greatband polite and fixed…read moremy clogged kitchen sink. Not to forget with a very reasonable price compared to estimates I received from other places in the area.

A very professional but personable company. They assessed our water heater and gave us several…read moreoptions. Spencer was clear about the pros and cons. He delivered quickly and the end result looked great. Thank you for so quickly helping us get our hot water back!

This is a joke! My water heater pilot light went out; the gas company came out and told me there is…read morea gas leak in the thermostat. I called Payless Water Heater & Plumbing and the 'technician' (mind you not a licensed plumber)attempted to light the pilot but was not able to. He said the gas control valve needs to be replaced. He said it would take about 45 minutes and it would be a charge of $629. The water heater is still under warranty so that price is only labor!!!! I called a licensed plumber, he took his time and was able to light pilot; hot water is on and no repair required ... What a racket this company is!!! Who makes $629 for 45 minutes of work .... BUYER BEWARE with this company! I had to pay $59 for a 'service call' and he gave an incorrect diagnosis ... so sad. UPDATE: Per telephone conversation with Payless Water Heater management, they have decided to revisit their pricing structure -- especially for small repairs. I appreciate their being receptive to my feedback. Thank you Payless!!!!

I had a great experience with this company and with Thomas in particular. He carefully evaluated…read morethe existing water heater set up and gave a professional recommendation. Thomas is friendly, respectful, and hard-working. He answered my questions and explained the work clearly throughout the process the company also assisted with the permitting process to ensure this project was handled through the proper channels. Overall, I was very satisfied with the service and quality of the work. I would recommend this company and use them again.

We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

We have been using this company since 2021. They are very responsive to the calls and they can come…read moreout quickly to service the plumbing issues. We had the technician -Elijah for the job (slow draining bathroom and kitchen sink) and he was really good. He was very polite and did a terrific job to help fix our bathroom sink and kitchen sink. He also installed the new shower head in our bathroom. When telling us what the issue was, he made sure we understand the issue and was very patiently answering our questions. The price was very fair to me. I will continue calling this company for any potential plumbing issues. When you have them, you know you are in good hands!

I noticed my water heater's vent cap was dislodged and loose around 1:00 p.m. today. With the rain…read morecoming down, I knew I had to get it fixed fast to avoid any major water damage. I contacted Free Flo Rooter & Plumbing, and they were able to get someone out just 4 hours later. Ara and his assistant were polite, professional, and very efficient. They diagnosed that the cap had just loosened over time and had everything secured in less than 30 minutes. Excellent service and a quick turnaround--I highly recommend them!

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

Quality company with quality people. Crystal answered my call after hours and prioritized getting…read moreus set up early the next morning. Frank arrived on time, was really helpful and tried multiple methods to get us fixed. This is my plumbing company moving forward.

First, why are there 4 different names to this company? Sewer rescue, pro quality plumbing, noble…read moreplumbing, and JC plumbing? I got a quote from Sewer Rescue. They came to our home and within 2 minutes was giving me a quote of $17.5k. Didn't look at the pipes or listen to me at all. I told them I didn't need the kitchen pipes redone, only the bathrooms, and he told me kitchen pipes are always they worst, so we'll do that, too. He said they'd tunnel 6 ft under the foundation of the property, putting someone completely under the house without looking at how it was built or the current state of it. When I asked him questions he was clearly annoyed with me. We've had lead pipes in places, but when I asked about it he said we have good water pressure so I don't need to worry about lead. That makes no sense. After that I stopped asking because I figured we would just be wasting time. I knew at that point I wasn't using this company. They never sent me an estimate or followed up at all. Every red flag in the book. I'd be very careful with this company.

I've used Shellback two previous times. However, I was really surprised Shellback arrived in less…read morethan 4 hours. The technician assessed the problem and he had my kitchen sink faucet resolved very quickly. He left everything clean and tidy. Thank you Shellback!

Jesse at Shellback Plumbing was amazing. We originally hired another plumbing company for our home…read moreinspection, but they canceled on us at the last minute during our 7 day inspection contingency! Talk about stress, but luckily Jesse and Shellback came to the rescue and were able to come out the very same day, which we were incredibly grateful for. He walked us through everything in plain English, letting us know what needed attention now versus what could wait until later. It was so helpful as first-time homeowners because we never felt overwhelmed- we just felt informed. He also confirmed that the sewer line looked to be in great shape, which gave us a lot of peace of mind. We really liked Jesse. He took his time going through everything with us, answered all of our questions, and made sure we understood what we were looking at. We definitely recommend Jesse and Shellback Plumbing!

I have been looking for a plumber for years. There are many out there that have amazing reviews,…read morebut there was a reason I do not choose each one, which vary. That is until I met with Pablo of Barcena Pluming. Pablo visited me almost immediately. We discussed replacing 3 toilets, addressing an odor coming from one bathroom sink, repair a leak in shower faucet and installing a Moen Flo. Once I met and spoke with Pablo, I knew this was the company I would hire and work with. From Pablo to the technicians that worked on my project, they are ALL knowledgeable, professional, respectful to me and my home, and get this, they wear booties without being asked. Their prices are also competitive. Barcena Plumbing is now my go to for all of my plumbing needs. Thank you!

I was able to schedule an appointment vety quickly. Chad did an amazing job! Very professional and…read moreknowledgeable.