I was extremely pleased working with ComfortX HVAC - I was having issues in the shop that I run…read morewith our AC and it would have meant I would have needed to reschedule some meetings, but Jacob came out so quickly and was able to let me know what the issue could have been and gave me such an informative report on what was going on with my unit, and we were back up and running in a few short hours. I would not hesitate to call them should I need their services again! Quick, professional, and super knowledgeable. Thank you so much!

We had a routine, pre-season inspection of our home heating by a "big box" provider. The…read morerepresentative came to the house to inspect and declared our system was leaking carbon monoxide, resulting in him shutting down and locking out the system and arranging a a follow-on visit to propose replacement HVAC systems for our home. Suspicious of this result, we found two highly-rated independent HVAC shops - including ComfortX - to perform their own inspections, neither of which corroborated the CO reading. Likewise for the gas company, who came out and also confirmed no leak. So, the CO panic was wrong, whether intentional or not. Jacob from ComfortX was fantastic! He showed how the CO sensors may provide a false positive reading if not operated correctly. He then showed how to test correctly and that the test confirmed no CO. Separately, he DID identify a problem in the controller board that resulted in intermittent heating, a symptom we had experienced the last few years. He was able to isolate the problem to and perform a repair, and got everything fully functioning by the end of the same day. So, rather than us being shut down and waiting for a quote to replace two HVAC systems, instead, thanks to Jacob and ComfortX, we have two fully inspected and functioning systems and a comfortable home, all for a very reasonable inspection and repair charge. It's a huge relief whenever you find someone competent and trustworthy. I am thrilled to have Jacob and ComfortX in my contractor Rolodex! As an added bonus, our house had two systems that were nonfunctioning since we moved in three years ago: air purification and whole house humidification. Numerous visits from various contractors resulted in versions of "We don't know how to do that" type answers. In contrast, ComfortX explained how these systems worked, described what it would take to get them functional and installed optimally, and they will be soon doing the repair that we have been struggling to get done for years now.

Extremely happy with Orozco Brothers service today. Dan and Gabe were responsive and got our AC up…read moreand running on one of the hottest days of the year. They helped educate me on how to trouble shoot and get an understanding of our problem.

I do not understand what has happen to this company. They installed our AC unit 3 years ago and we…read morehad a great experience. We started having problems with our AC in June and since they installed the unit we were wondering if this would still be under a warranty. They came out and allegedly fixed the problem but the service repair person did not even discuss this with us prior to fixing, we were just sent a bill a few days later. We started having the same problem again, I called, text, emailed and no replies to any of my polite requests to come look at our AC again. So incredibly disappointed and we have never been ghosted by a company before.

Ethan was our service person and he was on time, communicative and thorough. Jumped in the roof and…read morewas finished in a timely manner. Company went through a number of hiccups with service people but I think he's a keeper since his dad Matt worked there too.

Needed a pressure control valve installed. Was told by another company it would be 1900. Contacted…read morea few other companies and one was Cool Willys. Starting with the actual person who answered the phone last night, she was so kind and knowledgeable!! John was the plumber who showed up and from the moment he arrived I felt confident in what he was saying. Not only was the quote 700 less, but John was willing to fit me in the same day and come back later so I could get some things done. He was very professional and kind and courteous and showed me everything he was doing and didn't talk down to me. Do I recommend them?? You bet!! 100% I will definitely become a repeat customer and will recommend. Thanks John!!!! And thanks Cool Willys for the exceptional customer service and professional people you employ!!

I rarely write reviews, but I wanted to let others know about my experience with FamilyAir. They…read moreinstalled a pricey ac unit on the roof of my townhouse. A few months later I received a very high elec bill. FamilyAir promptly came out, found the issue and repaired it. Over a 6-week period, my bill was $800 higher than in previous years. FamilyAir was very responsive and helped cover the cost associated with the problem. I highly recommend FamilyAir, a company of INTEGRITY.

Required several callbacks on improper installs. I ended up fixing things myself. Rip off charges…read moreand refused to document hours worked. I would recommend only to people I hate.

I have used them twice in the past year. The technicians were Tony and Jesse. They arrived within…read morean hour of the promised time. Both very professional. They both explained the work well and did not try to upsell or sell me something I didn't need.

We had a great experience with Frank's Cooling & Heating!…read more Frank Jr. was our technician, and he did an outstanding job installing our new Bosch heat pump. He also rebuilt our heater closet and completed all of the electrical work with excellent craftsmanship. The installation was clean, professional, and everything was done right the first time. The new Bosch unit looks great and has been working perfectly. Frank Jr. was knowledgeable, professional, and took the time to make sure everything was completed to a high standard. We couldn't be happier with the results and would highly recommend this company to anyone looking for quality HVAC installation and service.

A M A Z I N G!! Customer service & quality technicians…read more Thank you for what you do. Needed a little help with my a/c. Scott, has been servicing my older previous unit for some years. Was time for a new unit, hurts but needed to be done. I was very confident in his abilities, knowledge & timely (super quick) attention to my situation. Thank you Scott, most grateful!! Jeannette M

Wow! It was 106 when our air went out! We called on a Wednesday afternoon and Jackie worked with us…read moreand got Scott out here to take a look at our unit. He was so incredibly good to work with, even a little funny. We'll it's a little after 5 on Thursday, one day later, and we have a new unit that has already started cooling the place off. About 24 hours later we are done and celebrating a cool house. If you want honesty, empathy, and quality, you really need to give Jackie a call.

They are a trustworthy business. They have repaired and replaced my HVAC system. Gary, owner, and…read moreTony (now retired) serviced the system for years. Seth replaced Tony and seems very competent. My highest recommendation.

I realized my AC was not blowing cold air today at about noon. I called Air Conditioning…read moreAssociates a little after 1:00 PM and they said Manny could be here once he completed another job. He called me between 1:30 and 2:00 and said he would be here at 2. He was right on time, extremely polite and friendly, got up on the roof and had the problem solved by about 3:15. I was very impressed at how quickly ACA responded and that Manny was so professional and competent. I highly recommend Air Conditioning Associates.

Signature and I have an HVAC contract and they have been very good for me. When I had a leak in a…read morepipe I called them. Luis and Lucas came out for the estimate and they were very nice and professional and really made me feel taken care of. These guys worked really hard. The leak must have taken 10 hours to fix over 2 days but he did it. I decided to have them replace my angle stops and when they touched my old galvanized steel it crumbled in their hand. So we had to replace ALL the pipes. Luis was fabulous to work with. A gentleman and man of his word. Lucas and a couple of other guys, I WISH I could remember their names, were also very professional and competent. I would use them again in a heartbeat....but I hope I don't have to.

Dealing with this company has been an absolute nightmare…read more Replaced my whole AC. Was at my house from 8am to almost 10pm. My husband had ti take off work and I had to leave work early because my husband had an appointment. A technician came out with an apprentice. The AC never actually turned on and they had to come out the next day because things outside weren't properly installed. The following Monday (exactly 1 week later), we woke up and the AC wasn't working again. Monday was also Labor Day so naturally, it took my husband 9 calls to get in contact with someone even though this company claims to be 24/7. The issue was, the thermostat wasn't properly installed which turned the whole system off. They didn't have another thermostat to give us, so they took reinstalled our old ones which temporarily fixed the issues. Next day, AC wasn't working again. This time it was a draining issue in the attic -my husband went up in the attic and drained it manically. Technician came out, actually broke it more (which we found out the next day) and left. This technician was at my house till 7-8 at night. Next day, AC wasn't working again. Still a drowning issue. My husband continued to manually drain it himself and took a video of the broke piping that wasn't previously broken. No technicians can come out till the following day. Thursday now, I leave work early for the technicians that are supposed to come 12-2... guess what, no one does. 2:15, I call for an update, 3:30 I call for an update. Technician finally shows up at about 530 -so again, I had to take off of work for no reason. Technician comes out, my husband shows him the video and guess what? THEY DONT HAVE THE PARTS TO FIX IT. So I waited all day for absolutely nothing. Technicians are supposed to come back out today so we'll see if this finally gets resolved. I'm not hopeful. Update: Company never called me to notify me when someone was going to come out like they said they would which annoying. When the technician came out, he had the correct fittings for the piping but he forgot a thermostat so he had to go get one at their store so that added another hour. All the technicians that have come out have been very nice. But that doesn't actually fix my AC. I feel completely ripped off. They replaced my whole system, just for it to take like 4-5 other visits to work . It feels like they're stealing our money. They never even give us the courtesy of calling to let us know when someone will be at the house if they're running late -they just expect us to be able to wait all day. Terrible customer service. Me and my husband are both active duty military so luckily we don't lose any money when we need to leave work early for these things but guess what? A lot of people do lose their income when they aren't actually at work. This company seems to have no sense urgency or caring of others to actually prioritize them and their time At this point, I want/expect a conversation with an owner or manager. I requested that one the phone and the woman said she'd forward me call to someone.. still haven't gotten anything from anyone. It's like they don't actually care. I'd like to know the average amount of apts it typically takes to install someones AC correctly and if it's always so many. I'd also like a discount because all of the issues we've run into have been absolutely ridiculous.