They did a great job of sending someone out to assess the problem with our freezer and the repair…read morewas just as quick. Would highly recommend!

Service on the dishwasher was done when promised…read more George accurately diagnosed the problem and what was needed to fix it. After ordering and receiving the needed parts, he was able to fix the washer and it now working properly. George was very professional and clearly explained the problem and what was needed to fix it. I would definitely call Poway Appliance for future repairs.

So, I originally wrote a bad review and have since taken it down. I contacted Good Guy Appliance,…read moreand Vitaliy (the owner) had a service technician come take a look at our washing machine. The problem was that the technician never got back to us with our quote for the repair, even after I called a couple of times. After a week, I just wrote a bad review, thinking they did not want our business. The owner reached out to me after that and explained his technician was new and forgot to send us the quote. He apologized profusely, and he went above and beyond to make things right. You could tell he prides himself and his company on the quality of work they do. He ended up helping us repair our drying machine that just had a belt snap a few days ago. He was honest and sincere and very knowledgeable. Made the whole experience great. If I need any repairs in the future, I will only contact him and his company. He made what started off as a bad experience into a great experience. Highly recommended! ,

Vitaliy is the kind of technician you hope to find but rarely do. When my dishwasher started giving…read moreus trouble, he came out, diagnosed the problem, and kept at it even when a fix didn't come easy. It took more than one visit, but he only charged me for the first. His integrity alone is worth five stars. What really stood out was his honesty. When he hit a wall, he said so plainly rather than guessing or upselling me; he spent time researching the problem and asking others in the industry. I even told him I'd be fine buying a new dishwasher, and he gently pushed back - he was determined to fix it, and he did. He asked for patience and delivered results. In the end, Vitaliy saved me a significant amount of money and did it with genuine kindness throughout. If you want someone who is skilled, honest, and truly committed to solving your problem rather than just closing a ticket, call Vitaliy. He's the real deal.

Well, ChatGPT and another company diagnosed my squeaky stackable GE washer as a simple belt…read morereplacement. I wasn't too confident it was that easy so I called this company and spoke to Gary. I sent him a video and just by watching the video and listening to the squeak, he told me he was 99% sure it was not the belt but something more serious. Gary recommended not repairing due to the age of the washer. He didn't even push a diagnostic call for 80 bucks on me. I appreciate that kind of honesty and would absolutely use this company.

100%. Gary is so nice and helpful! He was able to diagnose our dryer problem right away, stayed to…read moreconfirm the problem, and fixed it. Good price and will call him again.

Nick was very on time and was very dedicated to helping me understand what is wrong with my fridge.read more

Great experience with Artur, friendly and professional! He answered my questions in terms I could…read moreeasily understand.

I called Best Appliance Service on a Saturday when my washing machine stopped working. I was…read moresurprised when Vlad responded immediately and came out the same day. He was upfront, honest, and transparent from the very first conversation about costs. I hate dealing with home repairs because so many companies take advantage of women, but that was not the case with Best Appliance Service. Vlad spent over an hour diagnosing the issue and could have easily pushed a costly repair. Instead, he recommended just buying a brand new washer based on what it would cost for him to fix it. He even fixed my microwave door, charged only the diagnostic fee, and followed up by sending links to washer recommendations. Finding a trustworthy business in 2026 is rare, but Vlad was honest, kind, and professional. He communicated clearly and truly went above and beyond. I will absolutely use Best Appliance Service again for any appliance repairs in the future.

Amazing communication, clear and upfront without automatic forms as part of the initial response…read more Timely and professional, took his time to diagnose the issue, review the diagrams and get the parts. Reasonable rates and explained the repair in detail. Give them your trusted business.

Radu is the nicest, most communicative, affordable repair man I have ever used. After another…read morecompany quoted me triple the amount to replace the drain kit in my washer, I let him know the diagnosis and he was happy to order the parts for me without charging me first to come out and see for himself. He also reached out in a timely manner when the part didn't arrive on-time and rescheduled for the following business day. He showed up on time and was extremely professional. I'll be using him for my home and business from now on

Effective Communication, Fast Response, reasona pricing, fast diagnosis and speedy repair.read more

Wow. This guy is incredibly knowledgeable and professional. Not only is he able to help his…read morecustomers he is quick about responding. Which we all knows timing is so important these days. I would definitely recommend for your appliance issues. Thank you again!

Service: 5/5 Cleanliness: n/a…read moreValue: 5/5 We created a Yelp project for our broken Frigidaire dishwasher and they were super quick to respond to book a time to come out. It was $80 for the initial visit and that was applied to the fix. Thankfully it was a piece of glass stuck that created our clog and it wasn't the more expensive option of needing a new pump. He was responsive too! I asked for a 30 minute heads up before he arrived so we could go back home and he reached out as mentioned.

Tony was fantastic! Our oven wasn't preheating, and we were able to get a same-day appointment. He…read morequickly diagnosed the issue, had the needed parts on hand, and fixed everything right away. He was also incredibly friendly and professional. I'd definitely recommend their services, so grateful for the quick and easy help!

I was very happy with Appliance Service Center. I took a chance and called them from Yelp reviews…read more Vlad showed up when he said he would and even looked at my dishwasher while he was here to check out my dryer. Parts were ordered and he came back in a few days and fixed the dryer. I will definitely recommend them to my friends.

Really friendly and great service. Very quick (next day repair) and fair pricing. They are my go-to…read morefor any future A/C needs. Pavlo, our service tech, was super friendly and efficient. Really great service!

Great job on the water heater replacement. I highly recommend these guys. I called several other…read morecompanies, and they offered the best price by far. Not only was the pricing excellent, but the quality of the work was outstanding as well. The technician paid great attention to detail, explained everything that was being installed, answered all of my questions courteously, and completed the job ahead of the promised time. Everything was installed according to code. Excellent service from start to finish.

I didn't use their service, but I HAVE to leave a review. So the previous owner of the house had…read moretheir stickers on the washer/dryer they left behind. I was having issues with my refrigerator, so I contacted them via their website form. The owner (Mr. "Tad" Tadeusz) called me shortly after I submitted the form (talk about quick response!), and I explained the symptoms. Dude just straight up said "Ahh that's an ice-build-up in the fan housing." He proceeds to tell me how to fix it, that it's straight forward, and to call him back if it didn't work. Modern fridges with the freezer in the bottom has so many shelves and such that it blocked my view of the vents and the ice build-up. When i removed all the shelving, I finally saw some ice buildup in the vents, just as Mr Tad assumed what had happened. I mean I wouldn't have minded for them to come and to pay for a professional to give my fridge a once-over to ensure it's tip-top shape. But I did as he said, and the issue resolved!!! As instructed, he told me thoroughly clean all the seals, and turn off the fridge to defrost the freezer so it all melts. I finally ate most of the food to do as instructed, I placed what remaining food in coolers, and gave the fridge a good clean and melted all the ice. Issue resolved!!!! No wonder the previous owner kept Mr Tad's business' stickers all over the house. I'm glad he did! Now I have my go-to appliance man for life!!! This kind of integrity is incredible! The man with decades of experience, knew the issue over the phone immediately, and gave me DIY instructions! I'm a consultant and I charge clients for my experience and advice because that's my job. Mr. Tad is a better man than me!!!

Fair price... fast service ....knows exactly what he's doing....great job …read more... Highly recommend