Prime Experts reinstalled our kitchen appliances and installed a professional stove top air vent and hood. The front end scheduling support was outstanding and the installation was beyond what I expected. The care and precision of the installations made std appliances look custom and the air vent installation had an airtight "cast" around the tubing. I can't praise this company more. They are fantastic. I now understand why you have a professional intaller! read more

Prime Experts Appliance Installations - Appliance installation Fridge, ovens range vent and hood, microwave drawer and dishwasher. - Appliances & Repair Near Me - San Diego, California

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They never called or message back. Guess my project maybe too small. Time to continue my search

I would give more than 5 stars if I could. Sarah, the owner and phone person, was so professional and helpful that it instilled great confidence in a fridge installation that I was warned by other installers who don't do high end (large) appliances to be very careful because there is a lot of riffraff in the business. Junior and David are well experienced and provided expert handling of an elephant of a fridge with careful oversight of the product and our home while creating a workaround to resolve a GE screw up regarding the the panel-ready dispenser dimensions. Everything was handled with meticulous detail plus they were very nice people which is especially important with a complicated 3 hour install. Couldn't have asked for better service from beginning to end. read more

Great company. On time, work with you on scheduling and go the extra mile when getting your install done.

Junior & Javier did an excellent job with my new microwave installation! Great communication, courteous & prompt! Very attentive to keeping the kitchen in order & did a quick demo of the new microwave after installation. read more

Jr and his colleague from Prime Experts Appliance Installations recently installed an over the range hood at my residence after my electrician botched the job. Jr and his colleague did a PHENOMENAL job! Every "T" was crossed, every "I" was dotted, and upon discovery of a minor imperfection in the hood, I was given the option to return it and re-schedule installation, or install the hood and request a partial refund credit since the damage was in a rather inconspicuous location. I opted for the install. Jr provided me with a series of pictures to submit to the appliance company, which in turn provided me with a prompt partial refund. I would not hesitate to use Prime Experts Appliance Installations again nor to refer this company to family and friends. They have been added to my Contact List! read more

A perfectionist among them that pays great attention to the detail and with the partner installer works diligently to prefect the instalation with the customer satisfaction in mind. Thorough and perceives to get the perfect installation look to the product. We highly recommend it. read more

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Could not recommend more highly!!! We needed to install a stacked washer and dryer in a tight space. We had multiple delivery drivers from Lowe's who refused to install the products and assured us it could not be done. Junior and Cesar were perfect. Super positive and energetic, incredibly helpful and explained everything they were doing and any potential concerns. They were incredibly friendly and did such a great job; it was pretty amazing watching them pull it off. Will definitely call back for any further needs! read more

Prime Experts Appliance Installations - Stacked washer drier installation in tight space - Appliances & Repair Near Me - San Diego, California

We had Jr. and team install several appliances from Wolf/Subzero/Cove. He did a 36 inch dual fuel range, 30 inch refrigerator, drawer microwave, under counter refrigerator freezer, range hood, and a dishwasher. It was a complicated install as all the cabinetry was custom built around it including panel ready. In addition they had to bring the stuff into my townhome which had several stairs. He and his team mate hit it out of the park though. He worked directly with my contractor when things weren't right with the cabinetry and was basically on call whenever we needed help. He also was the only person who respected our home. We had tons of trades in during the renovation and they were hands down the best. They take care of your stuff and do a great job. PS Sara also was incredibly kind and helpful during the whole process. She knew her stuff! read more

We used prime experts to install our new Thermador built-in fridge yesterday, and we were very happy with their services. We purchased the fridge from pacific sales and weren't happy with the run around we were getting from the other companies they had recommended for installation. I called Sarah over at Prime Experts based on the positive Yelp reviews and she was very helpful from the get go. We needed electrical moved and we were getting conflicting answers from our contractor and installers at other companies as to what exactly needed to be done. Sarah offered to have her installer call our electrician so they could discuss and decide exactly where the electrical needed to be moved so there would be no confusion. The team that arrived was professional. They did arrive 40 minutes past the two hour window, but it was raining pretty bad, so it probably caused some traffic delays. Once they arrived, they were courteous. They spent a lot of time making sure the fridge was installed just right and aligned properly with the cabinetry. They cleaned up after themselves and were respectful of our home. We've had a lot of other companies in here recently for various projects who just left a mess behind, so the fact that these guys did not do that really meant a lot! Would recommend using them for your high end appliances! read more

Absolutely first rate company. Most importantly, they are truly expert professionals in this field. They prepared the area carefully to ensure everything was protected from damage, the new appliance was installed perfectly, and they were meticulous about cleaning up when they were done. In addition, they could not be more polite and considerate; they really care about providing excellent customer service. Highly recommend. read more

They are fantastic! We bought all new appliances for our home. They installed all in 1 day. Junior & his co- worker were detail oriented with every appliance & took their time . Once they were done, Junior took the time to orient me to how each appliance works. I highly recommend them! read more

Sara got me an appointment the next day! She texted me updates on installers arrival time which was very helpful. Jr. arrived with his partner and assessed my issue within minutes. He then fixed the installation of my dishwasher!. He explained everything, and even cleaned out some pipes and then tested everything out. I am so happy to finally have my dishwasher installed correctly. I would highly recommend them. Very friendly and efficient! read more

Cesar and Junior came over today for installation of my kitchen vent hood and couldn't be happier. Appointment was made easily on the phone a couple of weeks ago and they showed up on time. I was a little worried because it was going to be a tight fit because of my tile backsplash but they figured it out and it looks and works perfect. They were very friendly and covid safe. Fair pricing. Also took the old vent hood away. Would highly recommend and we talked about some future appliance jobs at my place. Now my wife has no excuse to start cooking again! read more

Junior and Cesar did the impossible, again!! This was our second install from Prime Experts. We had a tricky space for a oven range hood and they made it work!! It's now the focal point of our kitchen and we cannot be happier with the install. They even cut and installed wood where we needed more support. They also came back a number of times to remove our washer and dryer for repairs (which is in a very tight space). They have been very patient with us and we are so grateful we found Prime Expert installs. Also want to note Sarah who schedules the appointments was very accommodating to us and our situation. Thank you Sarah!! read more

Prime Experts Appliance Installations - Tricky oven range hood install by prime expert installs - Appliances & Repair Near Me - San Diego, California

From scheduling all the way to install Prime Experts was a first class company to work with. Sarah was responsive and helpful prior to install with scheduling and answering some install questions. She totally saved me the cost of having to have my plumber come back out! Junior texted us to give us a 20 minutes head up for his arrival and showed up within the 2 hour window we were given. He was amazing. Extremely professional, knowable, and passionate about offering a quality install. Look no further! Hire them for your next install. read more

Prime Experts just completed installing my new Sub Zero refrigerator and I am thankful to them for a smooth and efficient installation. The team, Junior, Carlos and Miguel arrived early in the morning by noon the appliance was fully installed. I live in a craftsman house built in 1906 and they faced a number of challenges including lifting the appliance up eight steps and navigating it through narrow and low doorways. I did not know of a plumber with experience with Sub Zeros but Sarah arranged a plumber and expedited the whole process. Like everything associated with Sub Zero, the installation was expensive but it was worth it. read more

Prime Experts did a great job installing my new gas cooktop. Junior is a true professional who cares about his work and his clients. He's prompt, extremely courteous, and knowlegable. I highly recommend Prime Experts for any installation work you need done. You wont be disappointed! read more

Great company with very professional installers. They got the job done and were very courteous. I highly recommend them. read more

Prime Experts Appliance Installations - Appliances & Repair Near Me - San Diego, California

Thanks to another Yelper, we found Junior to remove our old Sub Zero refrigerator and to install a new one. He and a partner came in the morning and carefully inspected different approach paths and measured to assess how to both remove and bring in the fridges without damaging the ceiling, counters, and the tile floor. However, while removing the old fridge, Junior discovered a leak behind in the wall. He strongly advised us to get a plumber out to cap off the leak since it would be really difficult to do so after the new install. They left for some other jobs so that we could find a plumber and Junior promised he would be back, regardless of time, to finish. We followed through with the wise plumber advice and they returned late afternoon to finish. Junior is exceptionally professional, experienced, thorough, polite, and friendly. We appreciated his expertise and his careful assessment of the site to protect our home. He provides outstanding service and we highly recommend him! read more

Prime experts uninstalled our old fridge and installed our new fridge. They did a great job, were timely and very kind. Would use them again for sure. Scheduling was very easy. They gave me a 2 hour timeframe then always called an hour before and again 10 minutes before arriving. read more

Our home needed to replace a built-in refrigerator. There were only a few models that will fit. I had previously tried to have a subzero delivered to my home unsuccessfully. I went to a different company for a solution this time and they recommended Prime take a look at my home. They came out the same day to do a site visit and told me that it would be no problem. I ordered a beautiful new subzero 48 inch refrigerator freezer over the phone and when it arrived at the warehouse Prime brought it right out and installed it in less than two hours including hauling away the old unit. They were careful to take care of my home and ensure that the new unit was installed perfectly. I would recommend this company to anyone and will read more

Prime Experts Appliance Installations - Appliances & Repair Near Me - San Diego, California

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I'm very happy (and relieved) to be writing a review like this. The "big box" store failed to install this beautiful, new GE Cafe range *twice* before I lost hope ... and so I asked Prime Experts to take a crack at it. Why did the "big box" installers fail?? First, they arrived, saw that the old range was direct-wired, advised that I call an electrician to create a 220V outlet (per code), and then left. The second time, they arrived, measured the hole between countertops (30"), measured the range (30 1/4") and left. (The GE specs represented the range as 29 7/8" ... the same as our old range.) The "big box" store had no answer for this, and still doesn't. In the meantime, we went to Aztec Appliance (where we should have bought from in the first place), who introduced us to Prime Experts. Their installer, Junior, is a great guy with lots of energy and experience. He took the time to explain the problem and solution. A week later, he came out for a pre-installation inspection, and confirmed that in the worst case, the range could still be installed. We crossed our fingers and prayed. The next day, the "big box" store delivered the range (for the third time) and Prime arrived shortly after. This time, the installers were Cesar and Emilio, who were great guys with more than 20 years experience. They install about five appliances every day, every week, every month. It took about 2 hours to install this range ... it was tight, but very possible. This is some the cleanest work I've ever seen ... and polite and thorough, too. I'd recommend them, but I really mean to recommend the whole Prime Experts company. Fair price, excellent work! Note that in talking with Sarah, the dispatcher, I could probably have skipped the electrician work recommended by "big box" because Prime Experts could have done the work for about 1/4 the charge. Ohh ... if only I had known. But now you do ... Prime Experts is the bomb ... and I should have gone to Aztec in the first place. Thanks, Prime Experts ... you saved our bacon! read more

Two people from Prime Experts reached out to me today in order to try to resolve the issues. They disputed a couple of my complaints but accepted that some of them were valid. In the end, at least they cared enough to try to make it right and I have to say that, so far, all of the appliances they installed are working and the installations appear to have been done properly. read more

I recently bought a GE Monogram 36" dual fuel range. I contacted several potential installers. One said he could do it but then saw the job and passed (and needed another person). Junior from Prime Experts responded to me after I reached out to him - he is a busy guy and with good reason. He was able to do the install and haul-away all by himself. he had all the right equipment to do the job. I have very nice hardwood floors and he protected them so no damage was done. It is rare to see someone take as much pride in his work has Junior; explaining to me the process as he went. He even commented on the great design of my range, as there were several features that made it easier to install (if you can say that about a 400 lb appliance). My range was installed perfectly, totally level, and I'm looking forward to using it! I'm very grateful to Junior for his help. read more

Prime Experts Appliance Installations - Junior's work - looks great! this was taken before he installed the toe-kick at the bottom - Appliances & Repair Near Me - San Diego, California

Had the pleasure of meeting Junior, who installed a new microwave in my kitchen. He was fun, friendly, and professional throughout the whole process. He explained what he was doing and installed the microwave with no problems. Took away the old microwave and everything was done fairly quick! read more

After the team had a small problem picking up the appliance (dishwasher) from the store where we purchased it, they finally arrived and provided excellent installation services. Junior was a so helpful, he explained any potential issues with the hose etc. that could happen during the install. But all went well and he did an outstanding job. He offered some helpful tips to keep the lines clean that we plan to use. Sarah was also a pleasure to work with, getting the installation scheduled and taking my calls to answer questions. Great service, great value, very professional, I would recommend Prime Experts and hope they'll be available for our next appliance installation. read more

These guys were phenomenal. We had a Hallman panel ready fridge that needed to be leveled and secured after another company butchered installation... the fridge door kept hitting the frame, it was totally lopsided and was making all sorts of weird sounds. We have a newborn and needed this taken care of ASAP and these guys were empathetic and able to shift things around to come out as quickly as possible. They are EXPERTS at their craft! Junior took the time to explain what all the problems were (like how the frame started to bow out bc our countertops were pinching the sides, how the previous guys stripped certain pieces for leveling, etc) but had a solution for everything! My father in law is a GC and was raving about their work. Our massive 36 inch fridge is now securely in place and blends in perfectly with the rest of our cabinetry. THANK YOU JUNIOR AND TEAM!!! Will definitely be using you guys for any issue that may come up in the future read more

Junior and his crew were great!!! Very profesional and friendly experience that I have not seen before in this industry. They took their time and made sure everything was perfect and I was satisfied with the job. Prices were very compelling and worth every penny. I would recommend to anyone needing appliance delivery/moving and instillation. read more

Prime Experts just finished removing a broken/non-functioning trash compactor from our house (they'll be back to install a new one when it arrives). Their service technicians were extremely courteous, pleasant, and highly professional. They were able to remove the old unit with a minimum of disruption and were careful and precise in ensuring that there was no damage to our tile or to the walls near the unit. I highly recommend them. read more

Prime Experts installed a new ice maker for us. The technicians were very knowledgeable, professional and courteous. I would recommend them for any appliance installation. read more

We worked with Junior for replacement of a 25 year old 30" Sub-Zero Refrigerator. He came out for a pre-installation visit and did a thorough job of addressing several tricky issues (changes of dimensions of new model, access, etc.). He and two assistants arrived on time and their attention to detail in the hook-up, alignment of panels and reveals, and general care was flawless. They would be our first choice for future work. read more

EXCELLENT customer service. Friendly, knowledgeable Team. Highly recommend. Not only did dishwasher install but also reviewed the features with me. Tested multiple times to assure no leaks. Talked me thru every step. Was able to fit me in on a very busy Saturday. Very Happy! Will recommend to friends and would definitely use again. Thank you JR and Team. read more

Prime Experts Appliance Installations - Appliances & Repair Near Me - San Diego, California

Just wanted to say what a wonderful experience we had with Prime!! First, it isn't easy to find a company that will install apppliances that you didn't purchase from them. Second, Sarah was helpful and accommodating with scheduling. Third, we bought our home from a flipper... over the years every single project we've done has revealed what a half-a$$ job was done on our housee before we bought it. The installation of the oven we had was no exception. Prime removing it revealed that the oven hadn't been properly supported when it waaay installed. Our technician was amazing! He was able to fix it with tools he had with him in his truck and wood we had in our garage. Our new oven was installed perfectly. We couldn't have had a better experience. He was friendly, very good at his job, and very clean. Thank you Prime! read more

We had an unusual and non-standard washer/dryer installation in a very small space. Junior was a whizz at putting things together, and when the installation was not quite as desired, was able to design a solution that worked well. He has the ability to think on his feet so when things don't go quite as planned, he can come up with an even better solution. He (and the company) communicate frequently and well with the customers; we'd get a call advising us of a 2 hour window when we could expect him, and further calls to update us on the progress. I'd use their services again in a heartbeat for any appliance installation that requires special care or really anything more complicated than sliding a metal box into an existing space. read more

I think this business is closed. Prime has completely abandoned their work and are MIA. JR the owner and his crew regularly no showed and appeared to be quite inexperienced despite all the talking about how wonderful they are. They damaged equipment and didn't finish their work so I'd strongly suggest avoiding these guys. read more

We had another company who was supposed to complete it, but it was installed crooked and the fridge was left unsealed making it worse than before. Prime Experts to the rescue! Junior and Emilio were extremely thorough measuring every angle to ensure a proper fitting and completed it perfectly in under 2 hours. read more

This is a little late. We had Prime Experts come out a few weeks ago. We got a Builtin taken out and a new fridge put in. They needed to trim the cabinet so it would fit. We knew this going in to this. We measured and knew they would have to do this. They did a beautiful job of trimming and installing the new fridge. I got a call saying they was gonna be a couple hours early.They set everything up and even made sure the doors were level. Attention to detail is everything. They were very professional and nice. They looked like they enjoyed what they are doing. Next time we need any appliance setup and delivered I know they are the people I'm going to contact. read more

Prime Experts Appliance Installations - Perfect fit - Appliances & Repair Near Me - San Diego, California

I tried so many times to contact them but they never get back to me. Several text messages, voicemails, phone call. I just waste my time. Contact them only if you don't need them :( read more

I bought a 42" Samsung counter depth refrigerator for our new house in late April 2018. After 5 months of stress, the refrigerator is finally installed and working perfectly on Sep 3, 2018 thanks to Junior and Prime. Junior and his team worked hard this morning to repair the disastrous work of another installation company (who left pieces of panel dangling off the frig and the freezer 50% dead). Always courteous, friendly and a perfectionist - Junior is the one you want to make sure every detail is perfect. read more

Prime Experts Appliance Installations - Appliances & Repair Near Me - San Diego, California