1. AIMC Business Solutions

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Framingham, MA

AIMC Business Solutions

5.0 (1 review)
Closed • 6:00 am - 12:00 AM (Next day)

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4 years ago

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Had to have my desktop PC fixed, because all I got when starting it up was a blue screen. Thought…read moreit might be from a bad graphics card, but he was able to diagnose the problem quickly and recommended either replacing the motherboard or the component on the motherboard that had burned out, giving me the options and the pricing for both. He steered me to the cheaper option, and he fixed it within a few hours. I picked it up, and my computer is now working fine! Vary happy with his advice, repairs, and professionalism.

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WangPC was very responsible, cordial, and professional. They delivered on my service request and…read moreexpectations. They are also very accessible, right off the Boston Marathon route down from BC, heading into Newtown. Sadly, WangPc was not able to solve my problem --no fault of their own---but because I couldn't remember the computer password to access the hard drive, yet my company wasn't gonna pay for the repair since I already had an alternative. I just wanted to get my data off. In the end, I chose not to ride back and forth another 17 miles, 3x --go home, find pwd in my agenda, wait for repair, ride back to pick it. Otherwise, I appreciate WangPC great customer service and availability!!

Wang PC is simply the best. I know that this will sound like…read morean ad. It is not. But Martin is simply incredible. One of my PCs dies every year or two and Martin always saves me. I run a large, very complex digital, pro tools based music studio. We're talking multiple SSDs, HDs, outboard equipment, interfaces, controllers . About 20TBs or more of critical data, both internal and external. This time my c :drive completely died. No system restore or other options possible. He somehow was able to basically clone a large dead SSD to the point that I was able to be back up and running in just a day or two. The man can do anything with a computer. Anything. If I didn't have him throughout these years, I don't know what I would've done. Call Martin and Erickson, his assistant. You won't regret it.

uBreakiFix by Asurion - This is the damage that they said voided the warranty for the software issue my phone has

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Every time I go into this branch, the employees are friendly and helpful. This week I went with my…read morehusband to have a new screen protector put on his cell phone and to diagnose problems with my Kindle. A special shout-out to Yousaf who waited on us this time and was absolutely wonderful. He was patient with our questions and efficient and meticulous with our devices. He could not have been more friendly and helpful. It was a pleasure working with him and both my husband and I greatly appreciated his service.

Samsung support specifically directed me to this location in Natick, MA, which is why this…read moreexperience was so disappointing. I understand service centers have policies, and I wasn't trying to argue or ask for special treatment. When I walked in the store tonight it was empty and I hear a "I'll be right with you" yelled from behind a wall. When the technician walked out and asked what they could do for me I replied with a sad smile and a "I hope you can help" and went on with my story. As I was trying to explain, they interrupted and asked me to remove my phone from its case, and took it without explanation. As soon as they noticed a very small cosmetic scratch on the frame -- unrelated to the software boot issue -- they cut me off mid-sentence and stopped listening. The phone (which is 2 months old) was handed back to me with "it's out of warranty," with no other explanation. I tried to continue the description of the issue, as it was a known software issue with the phone. They insisted that a minor cosmetic scratch voided the warranty. I questioned it and they said they would check with the manager. Went behind a wall for less than 2 minutes and returned and said they wouldn't help, I could try mailing it to Samsung. The manager did not come out to address me personally. This was especially frustrating because Samsung later confirmed the device was still eligible for warranty service for this issue. I can accept a "no," but the lack of basic communication and empathy made an already stressful situation worse.

AIMC Business Solutions - web_design - Updated November 2026

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