Ordered one rubber stamp 5 weeks ago. Couldn't get an answer on the phone as to when it would be…read moreready or if it was already done. I drove 30 minutes to their store in Lorton (used to be R&D stamp) to see if it was ready. It wasn't and one of the employees told me that I couldn't talk to the employee that actually made the stamps because he had a family emergency and wasn't there. One minute later here he comes out of the back and asks "what stamp"? Then they checked the email and "found" it. He told me it would be ready on Friday. I sent an employee over there on Friday to pick it up...not done yet. Called on Monday...fast signs office in Springfield has to email their people in Lorton and wait for a response. REALLY? AVOID THIS PLACE. I had been doing business with R&D for 20+ years and Fast Signs destroyed this business when they bought it. THIS IS WHAT THEIR LOBBY LOOKS LIKE. ***Responding to the owner's reply....tried to call me to notify me of what? You didn't even start the order for 4 weeks and then your MANAGER, who I called 4 times, didn't know and couldn't find out. Also checked with my manager and my employees and you guys never called.

Amazing customer service! I ordered a banner that had a few…read moreimperfections and the staff went out of their way to make it right. Another banner they made was perfect the first time around and they even gave me an extra set of dates I could add to update it for the following year. We will use both banners for many years.

Amazing!! After going to two other screen print shops in the area I am so happy I ended up here…read more The Gent who helped me was very nice and accommodating. He was happy to provide me the printed shirt I needed SAME DAY! plus the quality of the printing was superior. Not that plastic printing we have had done in the past. This is literally Inlayed in the fabric. LOOKS FABULOUS!!!!

The craftsmanship done on this was absolutely perfectly amazing. They matched the name he put on my…read moreNATS jersey to blend perfectly with the already existing number design. Done next day, highly recommend this shop for custom made printing needs!!! Almost didn't want to post a pic cause I don't want too many folks taking my idea lol!!!

Terrible customer service. Refused to do my order cause it would "take him too much time"read more

I've left at least one other review for EmbroidMe of Springfield, Virginia. I have been taking my…read morerandom, irregular embroidery needs to EmbroidMe of Springfield, VA, for years (at least 15 years). Today, I took my daughter's 3/4 zip fleece to have the year embroidered on the sleeve. Long story short, her coach from the previous two seasons had been getting the years (2020-2021, etc) stitched on the sleeve of this 3/4 zip. Her coach has moved on and like many program director turnovers, the new coach has decided on something different. However, my daughter still wants this season stitched on the sleeve. I told her I'd get it taken care of. Already my solid go-to, I take it to EmbroidMe. He took one look and said while he could do it, he was hesitant. His reasoning was sound. It wouldn't line up, he didn't have the same font, and the thread would be difficult to match exactly. I did recognize those issues before going in but I was willing to accept some minor deviation from the already established embroidery. The owner asked what school my daughter goes to and then immediately recommended another business in the area that he knew does a lot of business with my daughter's school. I cannot recommend this business highly enough. He is an honest and ethical business owner that makes recommendations based on his professional opinion, even when those recommendations take business away from his store. He cares more about the best possible outcome for the job and what's best for his customers than he does taking every job that walks in his door. He told me he could do it but that if I tried the other place he told me about, that they were probably the place that embroidered the initial two years on the fleece. Even though I already knew what to expect, I still walked away today impressed. I told him I was going to try the other place but if it wasn't them, I'd be back to his store. As long as EmbroidMe of Springfield, Virginia is in business, I will be his customer.

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

When it comes to high quality printing and a team with impeccable attention to detail, you will be…read morein good hands here. The highlight of my experience was the team and their 5/5 service. They were extremely professional and communicative from beginning to end. I appreciated they were able to work with my deadline around the holidays and responded to my questions promptly and with clarity. When I received my finished product, I was blown away by the stunning execution -- they brought my project to life! After trying multiple print shops over the years, I am grateful Printing Ideas exceeded my expectations from my first visit. I cannot recommend this business highly enough!

I can't say enough about my experience working with Steve and his team. The speedy, friendly,…read moreprofessional communication; the high-quality materials, and the best value for my money -- by a long shot. I've tried other print shops, with "good enough" results, but Printing Ideas has gone above and beyond every time. So glad I found this shop. Thanks again, Steve and team!