Professional and courteous. Prepared the workspace prior to starting the job, to ensure floors…read morestayed protected. All inclusive price, repair and cleaning. Explained each step along the way. Would recommend to anyone!

They really know their stuff and are quite professional. Their price was unbeatable for the quality…read moreand value we received in fireplace repair and cleaning.

They were fair with the price even waiting for me to get other quotes. My Bosse was good to explain…read morethat they were scheduling a month out and that rain could affect that. We were able to pick out our stone color without an additional charge. His crew was polite every time I went out to look at the progress on our retaining wall.

From the owner: Bosse Stoneworks in Williston, SC creates beautiful stonework for indoor and outdoor spaces that…read moreyou are sure to love. From intricate patios to flooring and fireplaces, we do it all! We are always devising new ways to create unique stone designs and our expertise allows us to do nearly anything with stonework.

This is an update to my November 2025 negative review. After seeing the review Teresa called me and…read moreMike has been out to correct the original problem with the fireplace and cleaned the soot from the house. He is a super nice person, and does excellent work.

AFTER being left with an unfinished job by a another company who turned out was not full service…read more(and did solid 'B' work) -- didn't do surround, could only get doors/handles in black, and didn't actually install the fan for which we paid -- we found MIKE and FLAMEPRO. Mike personally inspected the fireplace and made suggestions, including to the work already done by the first company. He is extremely knowledgeable about fire safety, best practices, and probably anything about fireplaces. He and his team left us with a beautifully finished product, including doors and handles to match the tile. Beautiful ending to a rough start. We are super glad we found Mike, Teresa, Steve, et al at FlamePro!

We aid for an insert to be flush against the wall, but instead we got a one and a half inch gap…read morethat I can put my hands through. I do not believe this would pass any fire inspection.

I have had two fires in my safe fireplace since Eric and Jennifer worked on it. I would not have…read moreknown how bad the stat to the firebox was unless I called Advanced Chimney Sweep. Chris and Jennifer worked as a team together and explained everything that needed to be done with pictures to go along with it.I just want to give a shout out to the best two best employees Eric and Jennifer exclamation thank you thank you so much

Extremely knowledgeable and professional. Was able to fix our brand new unit after the actual…read morecompany couldn't.

This company installed my fireplace logs. Everything was good until I took the logs out for…read morecleaning. Missing a log all along! Contacted him and he said he had found another one. After three times of missing the dates he said he would leave it and me making arrangements, nothing. I'm not dissatisfied with the work, but extremely disappointed with promises not kept. I had to order and pay for another log even though the logs he installed were under warranty. I was good and polite to him. He disappointed me. Fool me. I should have known better.

OUT OF BUSINESS- tried calling phone doesn't ring- similar businesses said they believed they were…read moreout of business....web site doesn't work either (404)

Today I had my fireplace cleaned which included having the…read morelogs and the surrounding cleaned.It really helped get rid of alot sut. I definitely would recommend them

We had three fireplaces installed two years ago by Fireside. We drove to the location last week to…read moreaddress a problem, and found that our salesperson no longer worked there. Combining that fact with our purchase and installation was two years ago, we thought we were not going to be able to get our problem solved. However, that was the farthest from the truth. The new sales person listened to what we needed, looked up our order, told us the district manager was there and to give him a moment to run it by him. And, a few minutes later the entire problem was solved and taken care of. The level of customer service far exceeded my expectations and we were so thankful and also very impressed. I wanted to take the time to compliment them and also to encourage others to use this company! Thanks!

G&R responded in a timely manner and their employees were very carefully and professional. I would…read morerecommend them to anyone.

Have had a fireplace issue since we redid our home. Had 2 different companies out to fix. Neither…read moreknew what was wrong. Then came Rosie&Brandon. Totally fixed the issue, when I thought it was fixed, Brandon said it's still not right. He kept working on it and found an air flow problem. Which has been there since installation. These are the only people to call for installation or repair. And they are great people.

Tim put in our gas FP a few years back. Has been an excellent choice. Puts out great heat with…read morerealistic flames. Guests are always impressed.

I waited almost 2 weeks for this appointment to repair my gas fireplaces. They never showed up…read more They said they did show up and we weren't here. They said they rang the ring doorbell. My ring doorbell has no notifications. Now they are gonna put me off another two weeks for this appointment.