Very professional, well qualified technician. Had to order part, kept me informed and returned on a…read moretimely basis. Bert and tidy, no mess.

The very nice technician came out and quickly identified the issue. He gave us a worst case…read moreinitial assessment then thoroughly inspected the components. In the end we needed less work than feared and he adjusted our logs in such a way that we have an even more beautiful flame than before. We appreciate his advice and he even cleaned the glass! Well done!

Update: The owner has made contact with us and has committed to honoring all of his contracts. I…read morewill update it again once the work is complete. We entered into a contract with Steve from Set In Stone on the 27th of June to add an extension to our existing patio (installed by them in 2022). Like others we put 50% down ($4100) as a deposit. Work was expected to start in December 2023 or January 2024. We have not received any contact from Steve or his company since June 29th when we received a copy of the contract. Their phone is no longer accepting calls, they are not returning e-mails or FB Messenger messages, and it appears that their business office has been closed. I am hoping that they will contact me to resolve this issue and I do not have to report them to the State Licensing board and file a claim in Small Claims court.

June 2023 - Took a deposit for $4575 to complete a back yard paver patio. Said he would start…read moreNovember 2023. Never started the job. Never followed up. I had to follow up several times. May 2024 - says he can't keep up. I asked for my depsoit back. I have followed up several times. They won't return it. They have essentially stolen my money. I would never recommend doing business with this company or anything to do with the owners Steve and Felicia Baugh.

Reliable, very reasonable pricing, knowledgeable, friendly, genuine, good hard work, and all around…read moreexcellent job. Very happy about the spring cleanup of my rather large yard that included a ridiculous amount of leaves, tree debris removal, removal of a fenced garden area, trimming bushes, and power washing my house. Did I mention a ridiculous amount of leaves ? They were quick to respond to my request for a quote (like they may wanted my business), were extremely polite and helpful to let me know what they'd be doing. They allowed me to schedule a day convenient for me, the prices were the best out of four quotes I received for my clean up. The crew showed up on the scheduled day ready to go. They did underestimate the amount of leaves that needed hauled away but did not stop until everything was done, and that meant a second day at my house. They kept going until it was done and done well. As a customer, I truly appreciate that. Those leaves were massive :) they took care of something I did not want to do myself and I couldn't be happier. You've gained a customer. Definitely recommend for the Goose Creek and surrounding areas for yard and outdoor maintenance!

This company was a life saver. He came when called and walked me through what needed to be done,…read moregave a good estimate and scheduled the work. I had multiple things that he did for me and he did a great job. I will definitely call him again.

Professional and courteous. Prepared the workspace prior to starting the job, to ensure floors…read morestayed protected. All inclusive price, repair and cleaning. Explained each step along the way. Would recommend to anyone!

They really know their stuff and are quite professional. Their price was unbeatable for the quality…read moreand value we received in fireplace repair and cleaning.

Quick. Efficient fairly priced. Friendly and kept us informed. Explained everything thoroughly.read more

Dryer vent cleaning - I was told it would be around $150 unless there were issues. This is a ground…read morelevel vent, 10 feet of vent, routine cleaning. He looked at dryer exterior and bc there was lint around the exterior when he took a picture in it he quoted me at $400. Considered it "clogged" when there was no visible clog. After I declined he went down to $275, so clearly trying to get money from me. Also waited for 4 days for this appointment. Would not recommend.

I hired "Trusted handyman" aka Stephen koo and wish I hadn't…read more.. I Hired him for a simple bathtub installation. Came on a Thursday and installed the tub without the required rim boards which is required by the installation instructions and was discussed in writing prior. When I reminded him day before they must be installed his response was "we know". Then they didn't install. Quite the attitude for what's the come.... He came back out on Friday to add the boards and reinstall. While I'm at work him and his counterpart text me multiple times job is complete now and they want payment. He threatens to sue me for payment on Monday...again this is the SAME DAY they finished within a couple hours since the job is "complete". Stephen sounded like a desperate money hungry psychopath in my opinion. Alarm bell starts ringing.... I tell them especially since previous days misinstallation I will inspect it and water test before paying them. They try making excuse that "you also can't use water until tile is installed". What a lie! Thank goodness I didn't listen. So the next morning I cut off the tube he had blocked and ran the water and guess what? It leaking like a wide open sieve and damaged the ceiling below. (Video below) Long story short I had to hire an actual plumber who tore out and redid all their shoddy work. The plumbing they did to the spout didn't meet code either and was off center. No washer or propert sealant was installed on the tub drain which is why it leaked. Was also installed way off center. No fasteners were installed in the tub either. It's hard finding ANYTHING that was done properly. He even had the gall to state "you telling us how to do the work and I'm just wondering why you just didn't do it yourself?? We did a good job at a fair price." I regret hiring them and wouldn't recommend...to say the least. Photos and video below. Based on previous reviews he's going to say this is "Fake" and he never worked for me. He doesn't do contracts? Just to get ahead of that....I've posted our contract on my post on Nextdoor. He's also not licensed in the state of South Carolina to perform plumbing work..... this is ILLEGAL. He lies on multiple platforms. He claims Chris is his employee also a tech then he says later he's unaffiliated with him. Never met anyone this untruthful.

I'd hire again- put up my shutters, came on time and did a speedy and great job!! lol Iread more

We have had a WA roof since 2016 and couldn't be happier with quality of materials, workmanship,…read morespeed of installation, thoroughness of waster removal and cleanup. My purpose here is to thank WA and their representative Adam for coming out to inspect the roof for possible damage caused by animals that had invaded our attic. Adam personally visited, flew a drone for several minutes to see if there was obvious damage. Seeing none he climbed to the roof and walked the whole area. The roof is completely intact. I tried to pay for his time but was told "no charge" since I was a customer. This is a top notch company and you cannot go wrong if you need a new roof and rest assured you will no be ignored if you have a problem years down the line. BTW, animal entry apparently was via soffits which are vinyl, although damage to those is not apparent. Tree branches next to the house were cut way back where they can't get in and the problem has been solved!

I called Willow Ash with a problem concerning a third floor deck. My house is fairly new, but the…read morethird floor deck finish wasn't done properly and In the beginning, this company was awesome. The owner, Ryan, came out and listened to my original vision and came up with a solution on how to fix it and assured me that he would find product that would create the finish that I was looking for. He sent me a quote of $2,400 which I had no reason to question because according to their reviews this company is great. I was sent a link for a deposit which I paid immediately. Once a product was found, colors were picked and a date was set (setting a date took forever) they were able to get to work. The problems really began with his worker, Jose. Jose came out and sanded down the original finish and properly (?) graded the deck. When the initial product went down it was not the correct color but I was assured that if I wasn't happy once they were done, they would come back and lay another color on top. From here on out it took weeks to get the project finished. Whether or not Jose would show up was up to fate and I never knew if a guy I didn't really know was going to show up at my house as I was getting ready for work. Initially, we noticed that cracks were starting to appear even before the job was finished. I was assured of a solution. It took a while for this new product to get shipped, but Jose finally came back with another product to put down that apparently was supposed to "fix" the cracks for good. In the end, I hated the color, but was told that it would cost more $$ to change the color even after I was assured it would be no problem to lay another color on top. Once the job was "done" or so I thought, I came upstairs to find that epoxy was on door, the door knob, hardwood floors and walls of the deck itself. I complained so the owner sent Jose back out to "fix" it but to this day there is *still* epoxy on surfaces of my home. At this point, I have to admit I wasn't thrilled, but the job was done and I could finally enjoy my deck. I was assured BY THE OWNER that if cracks ever appeared he would come out and fix it no problem. When it came to actually paying the bill, he added on charges because the job "took longer than expected". It was over $300 dollars more than the original quote and this was done without any communication. I disputed the extra amount because any delay in this project was certainly not because I was delaying the project seeing as how it was HIS worker doing the work. He did eventually change the bill so it was the original quoted amount and I paid under the assumption and assurance that any cracks would be addressed. Inevitably, months later the cracks started to appear. As time went on the cracks got worse, but I wasn't worried because the owner said he would fix them no problem. I called him and he actually seemed to care. He said he would research another product and send Jose out to fix. Of course, I never heard from him again. I called multiple times and was always told something different. Eventually, he basically asked me what the heck did I expect him to do? I kept a texting chain going and at times he would text and say could they come back to take a look, but when I responded I would never hear back. Eventually, I sent an email which received no response. I actually had a contractor come out and give me a product recommendation which I sent to Ryan at Willow Ash Roofing and he never responded again. My deck is still not fixed and looks way worse than it originally did. At this point, I've been quoted the SAME amount to fix a deck that I paid to have refinished in the beginning. I am disappointed and frustrated.

Extremely professional! Has helped me with all new light fixtures in my new to me home. Has helped…read moreupdate gutters, TV mounts, assemble furniture, replace window treatments and outlets. John is reliable, responsible, creative and dependable. Highly Recommend

I would highly recommend! He showed up right on time, and finished the project quickly, making sure…read moreeverything was done just right. The replacement microwave I purchased was damaged upon taking it out of the box. He returned to Lowe's for me, worked with management there, and I was able to get a replacement microwave (a more expensive model) for the same price due to him working with them on my behalf. I will definitely use this company again for any of my repair or electric needs!