Found this company mentioned in a neighborhood group so left message that I needed someone to come…read moretake a look at my fireplace.Received a phone call back that they would come out that week,never asked what I wanted done or service charge.The guy showed up, looked inside my fireplace(not full inspection), told my husband to caulk up a couple holes himself and then charged $250 service fee.I would have never paid that for someone to just come out if I had known and especially because no service was provided.Lesson learned!

Call someone else. For $275 you get a fireplace/firebox that is maybe 10% cleaner, and that's being…read moregenerous. He tries to tell you it's as good as it's going to get without paying $600 gas-log gaslighting!

We have had a WA roof since 2016 and couldn't be happier with quality of materials, workmanship,…read morespeed of installation, thoroughness of waster removal and cleanup. My purpose here is to thank WA and their representative Adam for coming out to inspect the roof for possible damage caused by animals that had invaded our attic. Adam personally visited, flew a drone for several minutes to see if there was obvious damage. Seeing none he climbed to the roof and walked the whole area. The roof is completely intact. I tried to pay for his time but was told "no charge" since I was a customer. This is a top notch company and you cannot go wrong if you need a new roof and rest assured you will no be ignored if you have a problem years down the line. BTW, animal entry apparently was via soffits which are vinyl, although damage to those is not apparent. Tree branches next to the house were cut way back where they can't get in and the problem has been solved!

I called Willow Ash with a problem concerning a third floor deck. My house is fairly new, but the…read morethird floor deck finish wasn't done properly and In the beginning, this company was awesome. The owner, Ryan, came out and listened to my original vision and came up with a solution on how to fix it and assured me that he would find product that would create the finish that I was looking for. He sent me a quote of $2,400 which I had no reason to question because according to their reviews this company is great. I was sent a link for a deposit which I paid immediately. Once a product was found, colors were picked and a date was set (setting a date took forever) they were able to get to work. The problems really began with his worker, Jose. Jose came out and sanded down the original finish and properly (?) graded the deck. When the initial product went down it was not the correct color but I was assured that if I wasn't happy once they were done, they would come back and lay another color on top. From here on out it took weeks to get the project finished. Whether or not Jose would show up was up to fate and I never knew if a guy I didn't really know was going to show up at my house as I was getting ready for work. Initially, we noticed that cracks were starting to appear even before the job was finished. I was assured of a solution. It took a while for this new product to get shipped, but Jose finally came back with another product to put down that apparently was supposed to "fix" the cracks for good. In the end, I hated the color, but was told that it would cost more $$ to change the color even after I was assured it would be no problem to lay another color on top. Once the job was "done" or so I thought, I came upstairs to find that epoxy was on door, the door knob, hardwood floors and walls of the deck itself. I complained so the owner sent Jose back out to "fix" it but to this day there is *still* epoxy on surfaces of my home. At this point, I have to admit I wasn't thrilled, but the job was done and I could finally enjoy my deck. I was assured BY THE OWNER that if cracks ever appeared he would come out and fix it no problem. When it came to actually paying the bill, he added on charges because the job "took longer than expected". It was over $300 dollars more than the original quote and this was done without any communication. I disputed the extra amount because any delay in this project was certainly not because I was delaying the project seeing as how it was HIS worker doing the work. He did eventually change the bill so it was the original quoted amount and I paid under the assumption and assurance that any cracks would be addressed. Inevitably, months later the cracks started to appear. As time went on the cracks got worse, but I wasn't worried because the owner said he would fix them no problem. I called him and he actually seemed to care. He said he would research another product and send Jose out to fix. Of course, I never heard from him again. I called multiple times and was always told something different. Eventually, he basically asked me what the heck did I expect him to do? I kept a texting chain going and at times he would text and say could they come back to take a look, but when I responded I would never hear back. Eventually, I sent an email which received no response. I actually had a contractor come out and give me a product recommendation which I sent to Ryan at Willow Ash Roofing and he never responded again. My deck is still not fixed and looks way worse than it originally did. At this point, I've been quoted the SAME amount to fix a deck that I paid to have refinished in the beginning. I am disappointed and frustrated.

Bill from Rapid Repairs is phenomenal! He is so friendly and easy to make conversation with! All…read morethe work he has done on my unit has been perfect. He takes his time completing the jobs to make sure that they are done correctly!

I will never call on Rapid Repairs again. Expensive does not describe this outfit. After showing…read morethe repairman the project at hand he told me he would walk the perimeter of my house to see if anything else needs fixed. I told him to take a walk but no matter what he comes back with I want him to take care of my project only. Folks, they don't care about anyone but themselves. I understand travel expenses, cost of materials, paying the workers and making a profit for the company. They are terribly expensive. Find a reliable and honest individual to take care of your "handyman" jobs and leave these folks behind. Better to pay the $66 to have them come out than pay for the job at hand. Never again.

Update: The owner has made contact with us and has committed to honoring all of his contracts. I…read morewill update it again once the work is complete. We entered into a contract with Steve from Set In Stone on the 27th of June to add an extension to our existing patio (installed by them in 2022). Like others we put 50% down ($4100) as a deposit. Work was expected to start in December 2023 or January 2024. We have not received any contact from Steve or his company since June 29th when we received a copy of the contract. Their phone is no longer accepting calls, they are not returning e-mails or FB Messenger messages, and it appears that their business office has been closed. I am hoping that they will contact me to resolve this issue and I do not have to report them to the State Licensing board and file a claim in Small Claims court.

June 2023 - Took a deposit for $4575 to complete a back yard paver patio. Said he would start…read moreNovember 2023. Never started the job. Never followed up. I had to follow up several times. May 2024 - says he can't keep up. I asked for my depsoit back. I have followed up several times. They won't return it. They have essentially stolen my money. I would never recommend doing business with this company or anything to do with the owners Steve and Felicia Baugh.

My new AC went down during the hottest time in September. I had open heart surgery the beginning…read moreof the year and was literally struggling to breathe! I called Brian's Mechanical and they responded immediately. I was impressed how skilled they were and took care of the issue. Even worked with me concerning the financial situation options too. Owner is a former military man like my late husband. A real honorable owner with integrity and polite employees too! Call Brian he will take good care of you and your AC!

We have used Brian's Mechanical for a few years. We paid for the yearly service. They would come…read moreout twice a year to check our furnace/AC unit. The service techs were always polite, knowledgeable and courteous. If there was an issue with our units, they would suggest a few options we could do and the prices were never outrageous. This past weekend, we had an issue. The outside temps reached 117F, and we woke up Sunday morning to a leak in my kitchen...the furnace is right above the kitchen area and it was pouring out of a pot light..what a mess...I got on the phone with Brian, and he gave me a few solutions and we made an appointment for them to come out..they couldn't come out on Sunday but we were scheduled for Monday! I spoke to him a few times Sunday, sending pictures and explaining what was going on and we followed his suggestions and within a couple hours, the leak stopped!! I am so thankful that I was able to cancel my Monday appointment. Everything was running perfectly...I am super happy with the service Brian gave me. He even called this morning to make sure we didn't need him..if I ever have any issues with my furnace/AC unit, I will be calling Brian's Mechanical for sure!!!

We had our roof replaced a few months ago and were very pleased with the results. JR is very…read morehelpful and knowledgeable about the roofing industry. Thank you for the housewarming gift, too.

I have recommended them to others several times over the last few years. My experience with them…read morewas very positive. Recently I have been trying to reach out and have unfortunately been unable to reach them at all. I have called daily for more than a week and the phone is never answered [their mailbox is full so I am unable to leave a message.] I have also emailed them and posted a question to them on their Facebook page and haven't heard back at all. Are they still in business?

Used the wrong nails, did not do what was in the contract, had a hard time getting a hold of him,…read morerefused to come by and remedy what was wrong, his workers put holes in my gutters, and took forever to send an invoice. Once, he finally did, he called repeatedly and showed up to the house (which he couldn't be bothered to do when we weren't satisfied) to get his money 2x in one day without calling first. Wanted me to write him a check in his name instead of his business. Oh, and told us that he had so much business, you should just go somewhere else anyway. Update: called my husband to request that this review come down and that we apologize for disparaging his business. That was the most my husband has ever talked to him. Also, see pics. The one pic where all you can see is little specks on the wood, those are nails and now we can't stand up fully in our attic because we will hit our head on the sharp end of them.

Super quick to answer, come out and get the job done. Did a quick and thorough job. Was the best…read morevalue by far! Wish I had remembered the name of our technician, but he was out early, very friendly and courteous.

I have been with ClimateMakers for almost 12 years now and have had very reliable technicians who…read moreknow what they are doing. Both Nicole at the scheduling office and my HVAC technician Gilbert are very personable and efficient. I highly recommend!!!

Pretty nice people... Quick and nothing to worry about. Would Recommend. It's always good to keep…read moreyour filter and AC maintained.