Have had a fireplace issue since we redid our home. Had 2 different companies out to fix. Neither…read moreknew what was wrong. Then came Rosie&Brandon. Totally fixed the issue, when I thought it was fixed, Brandon said it's still not right. He kept working on it and found an air flow problem. Which has been there since installation. These are the only people to call for installation or repair. And they are great people.

G&R responded in a timely manner and their employees were very carefully and professional. I would…read morerecommend them to anyone.

Johnnie from Low Coubtry Refrigeration took the time to properly diagnose and repair my equipment…read more Look forward to having them as my service technicians for our larger restaurant

Truly worst service I've ever encountered with a company. No call no show 3 times and told me over…read moreand over again they would be there in x amount of time and kept pushing back. I had a broken freezer at my restaurant that needed immediate fixing. Would never ever use them again.

My house looks so fabulous! Arrived on time and power washed house, long driveway, porch and a lot…read moreof vinyl backyard fence. I am so pleased and proud. All of this and more at such a excellent price. My neighbor is already on their list. Great job and so courteous!

Jeff cleaned our metal roof. He did an excellent job! Promptly provided an estimate when I called,…read moreshowed up when he said he would and stuck to his estimate. Obviously experienced and very professional.

They are a professionally owned and well managed company. The owner is a mechanical engineer and…read morevery active in all aspects of the business. They attract and retain well qualified technicians that are not attempting to upsell homeowners on unnecessary equipment. I will promise you that they will not be the least expensive contractor you will contact but when you have an issue, they will be there to support you. One huge advantage is the Trane program for either low interest or no interest 5 year payment programs for the entire installation cost. I am not related to anyone with the business as a FYI.

Spent $10K on a new system with these people. Great installation and then trouble…read morestarted.?Promised a regular service every six months, but they never seem to turn up when they say they will. Even after they rescheduled and I took two days off work.......they didn't turn up. When I called the company to find out why, they just fobbed me off with the same old "oh sorry " and still argued with me and wanted to charge me. Horrendous customer service. Do yourselves a favor and DON'T use this company. They will take your money and leave you high and dry.

Found this company mentioned in a neighborhood group so left message that I needed someone to come…read moretake a look at my fireplace.Received a phone call back that they would come out that week,never asked what I wanted done or service charge.The guy showed up, looked inside my fireplace(not full inspection), told my husband to caulk up a couple holes himself and then charged $250 service fee.I would have never paid that for someone to just come out if I had known and especially because no service was provided.Lesson learned!

Call someone else. For $275 you get a fireplace/firebox that is maybe 10% cleaner, and that's being…read moregenerous. He tries to tell you it's as good as it's going to get without paying $600 gas-log gaslighting!

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Patrick came out to check on my breakers because I was having trouble getting water from my well…read moreconsistently. He was able to diagnose the electrical issue and fix it expertly. He told me what he was doing every step of the way so I would understand the issue I was having. He did not stop until the problem was solved, and he stayed to ensure the work he did fixed the problem. I am not an easy person to please, but I am a big fan of Preferred Home Services, and will continue to use them for any home problem I have.

Emil and Dan were great to deal with. Friendly, courteous, kind. Honest. All while working in…read morethe heat and humidity. Thank you Oceanview.

Love the customer service provided by this company. Theresa made sure we were taken care of as…read morequickly as possible. We just moved to Daniel Island in June and the blower went out in our smaller AC unit last week. Jim came out within 24 hours diagnosed it quickly and within a few days he was out to install the new blower. Thanks again our upstairs is cool. Looking forward to having your company provide annual maintenance on both of our units starting in October.

I reached out to Southern Gutter a couple weeks ago to have a gutter installed on the back of my…read morehouse, to save the vegetation around my house from a great flood every time it rains. Nothing worse for a small plant than Niagara Falls from two stories up each time we get a heavy rain. Ashley sent me a quote fairly quickly and let me know that they were booked out about six to eight weeks. No rush on my end, so all was good. She sent me an update later saying that they had an opening in two weeks, and asked if I wanted it. #alwaystaketheopening. Rob showed up today an hour early, which is a good thing, and we chatted about the previous work he did on my house three years ago, and what was needed this time around. As always, he was friendly and professional, and gave some tips on the best way to mount the gutter. He had it completed within the hour, and it looks amazing. Just as good as the gutters that he installed on the front of the house three years ago. If you need gutters installed, this is the only business that you should be looking at. Thank you again for a job well done!

Southern Gutter and Exterior really impressed me. I requested a quote from them and they came out…read morewhen I was at work and provided one really fast. Once they gave the quote and I accepted, the wait for them to come do the work was a few weeks. I needed gutters on the back of my house badly because the water collects at one point and pours in front of my back door making water come in the home if there's a big rain. Once the day came for them to come out and do the work, they were on time and super friendly! Most importantly, the work was professional. I didn't expect them to do some of the work they did. They really know what they're doing and how rainwater collects. We didn't even have to tell them half of the issues we faced. He already knew and corrected it. I was so excited for it to rain again. Since then, we've had several hard rains and no issues. If there were more than 5 stars, this company would get it. Thank you so much!