I enjoy writing all of my reviews, but this one really hits home (pun intended). And it all began…read morewith Yelp's Request A Quote feature. We've been in our house just over three years and, like not taking your car through the wash, it started to show. The front of the house, the sidewalk, driveway, and our front porch area all needed a good scrubbing. But I know myself (and my non-commercial grade pressure washer) well enough to not attempt this job. So I plugged in my request and in a matter of minutes the estimates started rolling in. Maybe it's my age, maybe it's just my Southern upbringing but I felt if someone was committing to a price point they should see the house in-person. When I mentioned this to Zach he was more than glad to swing by. He did a walk around, asked how far down the sidewalk I wanted cleaned, and stuck with his original estimate. The day of, he was onsite about 15 minutes early getting ready. My father (who is retired from the Air Force) had a saying, "10 minutes early is on time." I concur. He told me it would take about four hours. He was done in about 3.5. So yes, he is punctual and comes at a good price point but what about his work? Oh, that is the best part. The shine, especially after everything dried, was almost blinding. My wife and I spent the next week just staring at our house every time we pulled into the driveway. The front porch area, including the ceiling-window-columns, is pristine. The garage door is back to its original luster. We definitely have the sharpest house on the block now. So if you're looking for someone to do the job right, on time, and at a reasonable price this is it.

Unfortunately, I really tried to work with this company and address any issues that I was concerned…read moreabout. My husband and I are both disabled vets and can no longer do small jobs around our house. I began to gather quotes in a Feb 24 and decided to use A2Z Home Improvements in Mar 24. I hired them to build a 9 ft tall wood, grill area gazebo with a metal roof with a start date of 15 April 24. I was informed by Zach Johns (the owner) that because I had waited a month that the cost would now be an additional $200 because the cost of material had went up. I agreed to pay it. I was then informed on several occasions that his guys would be there to start around 7-8am but sometimes showed up at 9am or 2pm. Just random times. The project was completed on 23 May 24. There were many delays and I really tried to be patient but this project took way longer than I was told in the beginning ( a week max). The sub contractor that Zach hires to do his home improvements jobs would ask me questions periodically and then speak with Zach. The was clearly some communication issues because the pitched roof that we discussed was constructed as a box type so I requested that it be done as was discussed initially. As they were tearing the materials down they placed them on my grass and left it for days, hence burning my grass in that area. Now, minds you there was a whole cement basketball court right next to the grass area that they could have put it on, or even cleaned it up at the end of their work day. Throughout this process, Zach ( the owner), never once showed up on site to check on the job for some quality control. I also had to request that the boards being used as shelves be replaced because they were warping and had big knots in them. Surely they had to see that they were warping and maybe thought I wouldn't notice. The amount of time it took to complete this project is unacceptable and cannot be blamed on the weather or other projects they had to get completed. It was clear that we were not a priority. At the end of the project I offered some constructive criticism to Zach and he thanked me and told me if I had any issues in the future to let him know. Here we are in the future (26 Aug 24) and the shelves have completely separated and split. I provided pics and reached out to Zach and his response completely floored me. His response, "Good afternoon, I understand your concern. The wood they used was treated wood. Even treated wood can warp and twist unfortunately. We have changed those board's multiple times along with multiple other changes to the metal, wood and stain which has brought us into the negative on this particular job due to the changes to the project and having to pay our guys for there time as well. It is something we can fix but i will not be for free. I apologize for any inconvenience this may cause. " and my response, "That is unfortunate to hear. Considering my husband and I are both disabled vets and trusted your company to stand by their work I would have expected a better resolution. If it was known that this would happen with these boards then I would have expected your company to offer another option based on their professional experience. This could have been an easy repair at minimal cost, I'm sure. The fact that changes had to be made along the way was because it was clear that there was a lack of communication about the expectations of the final project, which you supplied a picture of to me. I had been more than accommodating to your business and the many delays it took to complete this job, as well as no onsite visits to do some quality control along the process, without leaving a review because I know how that can affect a business. I offered constructive criticism to you as a business owner and you thanked me and assured me that if I had any issues that they would be addressed. This was your chance to stand by your "Satisfaction Guaranteed " slogan. Very disappointing...." Needless to say, we will not be utilizing this business nor would we recommend them. Please be cautious if you decide to use this company...I would not consider this quality work!

From the very beginning, Scott Gunter, Hixon's Company Rep. visited our home in Aiken, South…read moreCarolina with some fine detailed plans for a screened-in porch. While here he also gave us an estimate for a new roof, using the best architectural shingles. Scott was easy to work with, direct, friendly and respectable toward us. We are seniors, and Scott made decision-making friendly and non- threatening. Once the roofing actually commenced, it was done in a day and a half. Mr. Hixon brought a large crew with him. They worked hard and very diligently. We couldn't have been more happy with the way our roof turned out. I'm sure our roof is the envy of many people on our street. They would also have to be impressed at how hard working a large crew performed. There was not a one of the men who was at any time idle. Thanks Hixon's!

I give Hixon's Roofing Company a 1 star rating and if I could give a lower rating, I would. FUTURE…read moreCUSTOMERS BEWARE. Hixon's put a new roof on my house on 10/13/20. I have no less than 3 leaks at the moment as you will see from the photos I'm including. The roof has leaked since it was installed. Hixon's has been out on several occasions to look for a problem and I have resorted to putting a water heater pan and painters plastic in the attic to catch water from a hard rain so my ceiling doesn't incur anymore damage. I have been given these excuses so far as to why my roof is leaking: 1) Mr. Spangler, we ran a hose on the roof and we can't find any leaks. 2) Mr. Spangler, the problem is, your chimney has loose mortar and is causing the leak. (I hired someone to fix the mortar.) Guess what, that didn't fix the leak. 3) Mr. Spangler, you have squirrels or raccoons peeing in your attic, and that's causing the water stains on the ceiling. (I kid you not, that is what they told my wife while I was at work.) I understand that some leaks are hard to find. What I resent is the fact that when I had a problem and they sent someone out to try and repair the issue, there was never any follow through. No one called me back to ask if the problem had been fixed. And when I got frustrated with the leaks and asked to speak with the owner, I was completely ignored. I have tried speaking with Mr. Hixon through their on-line web site and by phone. I have even gone down to their business office in Beach Island where I was told he wasn't in. I gave them my name and number and asked for him to call me to no avail. They want you to talk to a contact person which is the salesman who gives you your original quote. The day before the hurricane hit, I came home and found my wife putting a bucket on the floor to catch the rain that was dripping from my ceiling and onto my hardwood floors. I called my contact person and he indicated that he would send someone out to look at the problem the next day. Well, the hurricane hit that night. After several days, I called him back and asked when he would be able to look at the roof leak. He told me , " Mr. Spangler, there has been alot of roof damage. I will call you when I can schedule someone over there. 2 yrs later (literally) he still hadn't called back. I called Hixon's and ask to speak to the owner or I would contact an attorney. 15 min. later, my contact person called......I don't want to talk to a contact person. I don't want to talk to someone who doesn't return my calls and doesn't care if my roof leaks or not. Mr. Hixon never called back. So now I am left with writing this review about my experience. I will have to hire another roofing contractor to fix my leaks, something that I paid Hixon to do for me. BUYER BEWARE I was going to post some pictures of my ruined ceilings but it doesn't look like that is possible on Yelp reviews.

I have reviewed quite a few companies over the last two decades. I can't remember a company I've…read morereviewed that has been as good as Apex Home Repair. I contacted them to give me a quote to install seamless gutters on my house. I have a metal roof, and the run off when it rained was causing issues for me. Aaron Lott, the owner, responded to me right away. He gave me a day and time that he would come to give me an estimate. Unlike most of the contractors I have dealt with, he showed up exactly on time. He took his measurements and told me he would get back to me the next day. As promised I received his estimate, and his price was more than competitive. I gave him the go ahead and he returned 2 days later with the materials. He finished the job in less than a day. He has a good crew that did an excellent job. He and his crew were very professional, polite, and friendly. They finished on time and made sure that they cleaned up everything. I am VERY pleased with his work and recommend him to anyone needing gutters roofing, siding, etc.

Complete moving a fence on our property. Timely response and price was competitive with what we…read morewere quoted elsewhere.

The owner of this company is wanted by Aiken Department of Public Safety and has a currently active…read morefelony arrest warrant. The following events took place after taking my $13,500. Gerald the owner started the process by giving false information to the City of Aiken permit department. Gave wrond building definitions and omitted multiple major structure details from the permit request all together. Automatic roll up door, plumbing details, stairwell, attic decking for storage There was no actual work done at my home as agreed, no materials delivered, he then refused to work under our original contract without $6,000 in additional funds prior to stepping foot on my property tondona single day worth of work. Let's not forget to mention that the demand for additional money was for slab work that was included in the contract. He tried to be slick and I didn't allow it. Later he stated a partial refund was in process. Never gave refund. It is approaching 300 days since he took my money with a smile on his face and then turned in my opinion as what I would best describe as a very spoiled toddler. Tantrums included. I know from my experience that this guy told me what I wanted to hear and flipped his personality after he had my money. This is my personal experience with Gerald and does not reflect how he has treated mutliple other customers that have alleged accounts of his personnal and business behaviors being similar in nature. My situation does not mean that he would treat potential customers the same in the future. What im saying is this.. if it looks like a duck and it quacks like a duck, its a good idea not to feed that duck any of your . Gerald is human he doenst quack so ducks are irrelevant. Just do your research and decide what to do for yourself. My opinion doesnt matter.

We hired PGC Installation / Gerald to repair our home after hurricane Helene . The project is not…read morefinished to date . Gerald always has an excuse why he or his guys cannot do what they were paid for and agreed to. We attempted to work with Gerald in the beginning . Guy never showed when he said he would. There is always a reason work cannot be done ie waiting on permits , the batch plant was behind , the lumber mill was behind , he was running behind. The small amount of work that was done was substandard . When you question him about his/his guys work he will lead with trying to berate you. As he is the licensed and bonded expert. They laid shingles over partially repaired structure , of course no drip edge , ridge vent severely off Centered and I was told that he was the professional and he was satisfied because the was the only licensed residential builder in the conversation. When I told him that I had other roofing companies come inspect to see how much it was gonna cost me to clean up his mess he said that he would sue the other companies if they said his work was substandard. ( Several VERY reputable roofing companies ) wanted no part of doing the roof after looking at the structural repairs that PGC made and wrote letters to show the reasons that they wouldn't accept the work . PGC used previously used synthetic membrane from the tear off with holes in it with the previous roofing companies logo on it to repair a leak in the synthetic membrane that they installed. The roof was left with no shingles and only said membrane for almost two weeks . The day they removed the shingle's from the roof they left piles of shingles and nails in front of both entrances to the home. We had to tell him that we didn't feel comfortable that one of the two gentlemen tearing off the roof had a baby crying in the truck parked in my front yard when I came home from work. It was immediately brought to his attention because that is a liability that I was not willing to shoulder .It took MONTHS to pour a 16x20 concrete pad for my out building that still stands empty ( as in no building or even the materials that were paid for) . We rented a VBRO for almost two months during the time that he was scheduled ( a timeline he agreed to with the insurance company I might add )to repair the inside of the home and replace the duct work. Never worked on our home during the time table that HE set . He also asked for an extension and never showed then either . We retained an attorney and sent a right to cure letter which is required by the state of South Carolina to before you can terminate a contract and sue a contractor. The process server could not locate him at the address on his contract , nor the address that is registered with the state to serve him with a lawsuit .Then we attempted to tap his bond ,he is bonded but not for the amount that he signed that he had with our bank. The bond was denied because he claims he was fired with no right to cure letter . The last interaction we had with Gerald he used inflammatory statements and then used his phone to PARTIALLY record part of the response to try and say he was fired. I have every text , email , picture, document to back every statement that has been made in this review. I will gladly meet him for a day in court if he should ever choose to show up and be a man and accept responsibility for his and his companies actions . If anyone has any questions I will be glad to prove EVERY statement that has been made here. Steer clear of this company make sure you look further than the google reviews you will find similar stories. It is only fair that the CSRA should know and see the work of PGC Installation so that they can make an informed decision . Gerald if you wish to respond to this please do so with your attorney as mine has been waiting for your response for months .

Ethan was prompt with arrival and great on price. We needed soffit reattached after the recent…read morestorm; it was really high up on the roof. He completed the job the same day and was extremely professional. We plan to hire him again for sure!

He has ghosted us :(. We were so hopeful that he could help us with our floors, but after taking…read moreour samples of our flooring with him to see which varnish would work best due to being bamboo and we paying him for the varnish, he doesn't answer texts or calls. It's been a month... I'd be glad to change this review if he would either move forward or close the job.

Randy and his crew are super. They are professional at every turn of a renovation. Randy will give…read moreyou a fair quote and they do a great job! They have some of the best guys who are super talented in their field. It seems there is nothing Randy and his crew cant do. We will be return customers in the future!

great job. fair price. consistent communication via text and phone call during the job. highly…read morerecommend

Eddie just completed a project for me which consisted of some painting and staining the exterior…read moresurfaces of my house and golf cart shed. He arrived as scheduled and he did a very through job. The painting was done neatly and he left the area clean. The price that I received was fair and he took a lot of pride in his work. I will certainly use this company again! Thanks for the great service.

We would not recommend Edy for a flagstone patio project. We…read moreunfortunately did not have the 5-star experience that others have had, but our experience is limited to a flagstone patio and not other handyman services. If you want stone work done, we would recommend finding a stone mason or someone that specializes in stone work; that was our mistake. We met Edy in April 2024, hired him to lay a 1000 sq ft flagstone patio and fired him in June 2024 and negotiated for a $750 refund. However, issues continued after that, and I texted him photos/videos on 7/29/24 and requested another $1250 back. He has completely ignored us. I submitted a BBB complaint and that was ignored too. Some reasons we fired him in June 2024: 1. Kept saying things and not following through: - He was late to start. - We asked him on 5/9/24 to finish by 5/24/24 and he said "don't worry, I assure you that we will complete the work before May 24." He wasn't even close to finishing on 5/24. So the date came and went and he never addressed it. - He said he would finish the job in about 2 weeks, but on week 4, the joints between the stones were not even started. - It took him so long because we felt he wasn't fully committed to our job; he had minimal workers here most of the time, even just one guy for a few days, and he was rarely here too. - Texted him on 5/13/24 asking for him to clean the stones as he went and he wrote "Yes." This did not happen. They pressured washed small areas maybe twice and then stopped. We had to scrub with acid and pressure wash to get it clean after we fired him because they left the stones such a mess. 2. They set areas with many small stones put together instead of fewer, larger stones; they didn't cut stones or chisel them like a professional stone mason would do to have thinner, consistent joints (we fixed this ourselves by chiseling up the stones and resetting fewer, larger stones that we cut to make them fit well - they should have done this!) 3. We started noticing stones popping up easily; not set fully in a mortar bed as a professional would do. We paid him $8000 and he gave us $750 back, so we paid him a net of $7250. Now, we would like another $1250 back due to further issues with the stone: 1. Big issue: inconsistent, wide joints (we've been told by other professional stone masons/contractors that the gaps between the stones are too wide and inconsistent) 2. We have been working on the patio ourselves and have had even more stones pop up easily; there was dirt underneath, meaning they didn't clean the stones off before setting them. - You can see that the mortar did not cover the entire bottom of the stone, meaning they did not set the stone fully in a proper mortar bed. - This can also be seen here: after it rained, you could see and hear water being pushed out from under the stones, meaning there are gaps under the stones and water is getting under them. 3. We discovered many cracked stones that they had set anyway or did not notice. If they had cleaned, as he said they would, they would have found the cracked stones. We again had to chisel them up and replace them. 4. We had to add mortar to gaps under the stones that you could easily see; again, no proper mortar bed. To avoid issues with cracking and settling in the future, the stones must be set fully in mortar and cover the entire bottom of the stone. We have included photos to show just a few recent examples of this. However, all of this has happened many, many times and we have had to chisel up the stones and the mortar and reset the stones ourselves, after having paid him $7250. We have had to do this with about 1/3 to 1/2 of the stones he laid and this is why we are asking for another $1250 back. This was not a quality, professional job. Again, we recommend hiring a stone mason or someone more experienced if you want stone work done.

This was completed by Garrett, excellent customer service and support. Garrett has done several…read moreinterior Painting projects and we highly recommend Garrett. He's always notifies you on arrival schedule. Garrett is a true artisan and is the best.