I am so happy to upgrade my review because of the absolute professional and compassionate care my…read moremother has received from Dr. Cruz, Jun & Jennifer, Nurse Practioner. After our visit today, we received a follow up call from Jun to make sure that everything Jennifer, NP ordered has been done. They were even able to get an earlier appointment for my mom to see a pulmonologist. Jennifer, NP patiently listened to everything that has happened and changed since my mom was admitted and discharged from PIH-Whittier. Cynthia made sure that the medication reconciliation was accurate. Thank you so much. Keep up the excellent job

They are so sweet! Went above and beyond to help me with the documents I needed. The girls in the…read morefront are phenomenal, super attentive and friendly. I highly recommend you give yourself a try. The office/restroom is super clean

In Dr Ahl is…read morewonderful, a throwback to doctors that talked to you not a computer screen. He's a real Dr that truly cares for and about his patients. I would recommend him to anyone needing a great Diabetic doctor.

Dr. Caseja is the best endo that I've had for my diabetes care. He's extremely knowledgeable,…read morehelpful, and has helped me become a better diabetic. He's got great bedside manner, is respectful, punctual, and friendly. His staff is also excellent and is quick to help with anything I need on the prescription or insurance authorization front. The office is clean, organized, and very new feeling. If you're looking for great endo care in the area, I would highly recommend Dr. Caseja!

Not only is she an amazing reputable physician, but she is full of passion, knowledge, wisdom and…read moredependable! I used to be with Kaiser for many years along with my children until I got to know Dr Linda Hsu's care by observing her in the medical field and getting feedback from not only her patients but also from staff in the hospitals, her colleagues and the community!!! I could not wait until it was time to enroll, and without hesitation, asked her to be my primary and my children's as well. It was the best decision I've made to know that someone truly cares about my well-being, physically, emotionally, mentally! She is a passionate woman who has so much love for mankind and dedicated to serve the community! She is a blessing!!! I also have to add that her staff in her office are very delightful and helpful!

I've called multiple times for different reasons and have left plenty of voicemails, but they…read morerarely answer their phone and never seem to call back. Days go by without any response, and I've had to go in person just to find out what's going on. It's really frustrating because a doctor's office should be accessible to their patients. I've called at different times and on different days, and it honestly feels like their phones aren't even being monitored. It shouldn't be this difficult to get in contact with your doctor's office when you need help or have questions. You should be able to get a response in a reasonable amount of time, especially when it concerns your health.

Had baby check up. It was quite a long wait though but I enjoyed the staff. All Nurses were…read morefantastic and friendly. I'd really recommend going here nad trust them. Especially good for new parents etc. I've been going here for about 10 years and most of my family does too. No complaints here, pretty straightforward place. One issue is I think they charge a bit higher copay for some of the visits then I'm used to

This place is great!!! It was literally one of the best experiences I've ever had at a doctors…read moreoffice. Brenda and Karen were so nice and helpful at the front. The nurse practitioner Teodora was absolutely amazing! She listened to everything I had to say and I never felt once like she was just trying to hurry up to go onto the next patient. There was barely any foot traffic there so they take their time with each patient to answer any questions or concerns. I totally recommend this business to anyone and everyone.

I was so upset and was expecting poor quality care after having to switch insurances, but I must…read moresay I'm so happy I chose Dr Zapata as my primary care doctor. He has been helpful with any questions and/or issues I've come across. The office has been amazing as well. The staff is very friendly and helpful everyone has been amazing. Vanessa has helped me with a lot! I have been such a pest requesting documents and prescriptions and she has always gone the extra mile for me. She truly gets the job done. I've had horrible experiences with staff in other locations. Sometimes even sending out a prescription took long and I always got the run around when I needed something, or they've forgotten about me or my requests. Even the bare minimum was a hassle to achieve. Not here! They exceed all expectations here. I can't thank the staff enough for all their help. Always going above and beyond.

Disappointed with Zapata Martin Dr Office: unclean, unfriendly staff, and the doctor seemed hungoverread more

This rating is for Dr. Ryan only. She is excellent. However, the front office staff is rude, loud,…read morechomping on gum, and talk about patients behind their backs. If it weren't for Dr. Ryan being such a caring doctor, I'd find someone else. The staff gives the first impression, and I'm underwhelmed. I've worked in medicine 40 years, and if I behaved like these staff members, I would have been fired.

I been trying to make appointment with this doctor for months but those lady's in the from office…read morehave horrible customer service they tell you No the only take certain insurance.. horrible.. Dr. Frischer need to look into that.. This days is not to being picky with are health..

Dr Ho is terrible. He will not try to help you and is only for a check. Gave me no solutions to any…read moreof my problems and made faces when I presented them. He either has no idea what he's doing or he's a lazy doctor.

Very happy my insurance switched and I was forced to find a new doctor. PIH cerritos has so far…read morebeen a positive experience. 5/5 easy to find a physician- pih website has many reviews of all their physicians with pictures. 4/5 scheduling appts. I called to inform I'm a new patient. Receptionist took my info and said she had to verify I was covered before making my appt. she never called me back. The next morning I called and was verified over the phone immediately (maybe the other girl was too busy for me) and schedule my appt for the next week and said anytime before the day of my appt I could walk in and have my blood drawn (great! No orders or referrals needed) in the same office. 3.5-4 wait time. Since I was a first time patient they gave me an iPad to use to fill out my forms. I was also able to sWipe my credit Card to save on file for any future payments. This is great since my previous doctors was cash/check only. This process took about 15 min (lots of personal questions, emergency contact, past medical history). After that it took another 15-20 min to be called in to see The doctor. My appt. was 9:20a. I arrived at 9:05a and was on my way home 10:40a 5/5 staff and doctor. My doctor was really nice, informative, knowledgeable and sincere in listening to my problems. She cared about my health AND mental wellbeing. Staff for check in was professional and thorough. Phlebotomist was a young Hispanic girl that was also very nice. However, there's was an older Hispanic phlebotomist that stuck me 3 times even though I told her if she's using that vein then only a butterfly needle would work with that vein. She didn't listen. See pic posted. 5/5 facility. It's easy to find. Both times I've visited I found parking right in front of the building as soon as I turned in. The place is clean and gives a semi-new feeling. There's also lots of books and puzzles for kids. Hand sanitizers and bathrooms are conveniently located.

The staff was friendly when we arrived and left. Dr. Bahman Chavoshan took care of my partner's…read morepulmonary concerns and needs, shared his knowledge/assumptions, ran lung tests and seemed very caring, which left him feeling at peace, especially before the holidays. Thank you, Dr. Chavoshan!

I've been seeing Dr.Ju Hwang for about a year, I've had no issues with her or the staff. They have…read moreall been very helpful.

I've been coming here for the last 2 years and each time the experiences have been great! I've seen…read moreboth Dr Isaac Kim (my main pcp) and the nurse practitioner on separate occasions and they've been nothing short of helpful! I've been able to express my concerns without fear of judgment. The staff has always been great and attentive as well. Nothing negative to say about this clinic or their care

Great doctor! Friendly and caring. Glad to see he's part of Optim. Family medicine, including…read morepediatrics and geriatrics.

Do not go to this doctor at all. Luckily, just their staff alone was insanely rude to me so I…read moredidn't have to even see him but it sounds like they are all miserable because of him. They hung up on me twice. Wouldn't schedule my appointment after my insurance said i was good to make it. They proceeded to be very rude and it's crazy to me because they're in the business of helping people. I got nasty back because I'm not taking any shit and they threatened to get me kicked off my insurance and said I couldn't see them at all. I don't want to go to them at all. Immediately changed my doctor and told my insurance to never recommend this doctor's office again. Please do not call them. It's a waste of time!!!!!. You're supposed to be helping people!!!!