I wasn't gonna leave a bad review but as a caution for other people. I set up an appointment as I…read moregot a viral infection that needed treatment right away according to google to prevent further spread. This location popped up in my in-network urgent care. The office was clean, I had a co-pay of $25 and the doctor was nice but he gave me poor medical care. He said " I won't diagnose it as __ but we will treat it as ___ ". Confusing but I received a prescription so I was pleased. My symptoms became painful throughout the day so I called my physicians office and they couldn't see me until 2 days. By my appointment all my symptoms had severely intensified. My physician took one look at me and knew what was going on. I received a steroid shot, pain medication and a referral to see a specialist that same day. Symptoms got better and I saw the specialist with a co-pay of $65. Received the proper care and moved on with life. A month later I receive a text from carbon saying "your bill is ready from your visit". To make things more ridiculous it was due in 5 days and of courses they were automatically charging it. No explanation just a bill so I emailed them for an itemized bill as my insurance didn't send me anything saying they didn't cover the full visit. They have yet to respond. Read the other 1 star reviews (I wish I had) and take your medical concerns elsewhere.

I always have an amazing experience here! There is always such fast service, it is always clean and…read morestaff have been so knowledgeable and nice! I really like that every time I come here there has never been a wait! Other urgent cares are packed, dirty and staff is rude. Here, I simply made my appointment online and come in and they always see me promptly! I love the location and the parking is quick and easy! I'll definitely continue to come back

I have visited this location and the one in El Monte and I have nothing positive to say other than…read moreit seemed clean. Reception is rude, wait times on hold to actually talk to someone is usually 15-30 minutes. My provider insisted my shoulder pain was coming from a "tight trapezius" despite me telling her I have all the symptoms of nerve pain. A few months later all the other providers agree I have nerve compression and not from my trapezius. If she had actually listened to my concerns I would have had the correct diagnosis sooner. To add to all of it I have never seen my actual PCP, a different provider every time and they do not communicate. Don't get me started on the referrals department- I waited 3 weeks for a referral to go through only to call to make an appointment and find out the doctor they referred me to doesn't even treat the area. Incompetent, careless and negligent. Do not go here unless you have no other option.

Great service! Friendly staff! Quick and easy to make an appointment with and contact physicians…read more Highly recommend!

I went twice because I wasn't getting better and every time I went I always paid my copay. Then I…read moreget a bill for $671 and then their billing said I owed $30 from my last visit too. I was like it says it's paid online on the app for the $30. They didn't help me at all. Also the wait was horrible. I had an appointment for 5:30 and got there by 5 incase and they didn't see me until 6. There were 5 walk ins who all got seen before I did and I think two walked in after me. Also when I got to the room I could see someone's gauze with blood on the floor. The care here did not help me at all. I had Covid and something wrong with my throat and they could not say what it was. All they gave was cough medicine which aggregated my throat more and they prescribed allergy pills for my throat. I could barely swallow. I thought that was a slap in the face. I will not come back here for "care".

I brought my son here for some concerning lung sounds after he had been sick a few days and we were…read moreseen fairly quickly. The front desk staff helped me with my online paperwork, the medical assistant who did our intake was very kind, and the PA who checked my son and listened to his lungs was excellent. Very good experience.

Absolutely love Dr. Frischer. He's caring, concerned, listens, has a good sense of humor and makes…read moreone feel at ease. Even when I didn't have insurance I paid out of pocket because he's so great.

Dr. Frischer has ALWAYS been the Best Physician!! When he started his practice in Downey many years…read moreago at Gallatin Medical Group he was my father's Physician. Then he opened his Own Practice and became my Family Physician (all my adult children's Doctor as well.). Now, his daughter has been in this practice for several years as well. They have a couple of additional doctors on staff too. The office is organised and receptionist are courteous. I'm so glad we have them locally .

Great clinic doctor sultana is very good at what she does treats her patients very well . Every…read morevisit i acquire meets my expectations. Front desk staff and back office is very friendly and great at answering questions and following up on my appointments.

My experience at this clinic felt unprofessional and lacking in proper communication. I did not…read morefeel my concerns were fully addressed, and there was limited follow‑through regarding my care. This made it difficult to understand my treatment and left me feeling frustrated with the overall experience.

It's ALWAYS pretty busy. The Cardiologist's are excellent!! We've been coming here for many years…read more Top in their field. Never, had any issues or problems. We consider to feel we are in excellent care !!

Would never recommend this place. Bad experience from beginning to end. If you can search other…read morelocations to be better service you, do so. My dad was referred by his primary doctor back in March 2026. They had mentioned to me this office changed management so be patient regarding a call back. I tried making an appointment for my dad, they wouldn't give to him an appointment until they got his hospital records from 2013. The receptionist said they'll double-check with the doctor and would call me back. Never got a call back. I finally was able to get a hold of someone but they said everyone was at lunch and she did not know anything about a call back. Very rude lady. I asked if she knew if I really needed my father's hospitalization records, she said to call back because she doesn't know. Then My dad's primary doctor office called them and explained the hospitalization was not relevant to his referral and they were able to schedule my dad a visit 4/15. I was still informed the hospital records from 2013 were still needed. On 3/27 I took my dad to sign an authorization to release of information so they can get my dad's hospital records. Today, on 4/15 he went to his scheduled appointment and I was informed by the front desk they tried calling my dad to notify him the doctor had an emergency and the appointment had to be rescheduled. Apparently they did not have his correct contact number. They never checked if my dad's number was updated when I went on 3/27, which is basic protocol to check contact information at an office assisting the public. Also the authorization release of information was never faxed to the hospital to retrieve records from the 2013 hospitalization. The girl at the front desk said they faxed it three times today however I could go directly to the hospital to request his records. They rescheduled my dad with a tentative date, as the records needed to be received in order to be seen by the doctor. At this point he decided to take his business elsewhere and didn't want to come back to this unorganized provider. I agree, very frustrating and a waste of time. I hope they find a better way to hold people responsible to do their job and have back up doctors.

Stay away! Will never take you or your pain seriously. Won't spend more than the legally required…read moretime. Double books appointments. Don't go if you family at the same office, they will mix up info-disclosing sensitive info (and violate hipaa in the same time). They will never take responsibility when the mess up or fail to call you/call back. They'll gaslight you into believing it's your fault. There's a reason he and his office have been reported to the board and given disciplinary actions.

Dr Robert Wielenga, is a true professional & he knows how to treat his patients very well. My wife…read more& myself have been with him since 2004, never had any reason to leave his services.

We have to go check on my best friends heart. She is battling cancer. This was definitely a hard…read morevisit. My best friends tummies very sensitive. The doctor was so soft and gentle with her and I really appreciate that. I wish that they had more wheelchairs at the bottom Of the building. I did a lot of running around back-and-forth. Anything for my Candy. Cardio appointment check! Now we can go back home and rest honey. Keeping Everybody battling cancer in prayer.

The staff were very nice and polite that's why I'm not rating it a 1 star. Dr, Singh is rude and…read moreseems to have no time with his patients as he is way overbooked. I was trying to explain my symptoms and complications. He just seemed to give a quick diagnosis and move on to next person, He did not seem interested in answering any of my questions about medications and referrals. it was about 7min he spent with me in the exam room. I will not be returning to this medical office.