Terrible service. charged me to kick my door in highly unprofessional these guys wont last longread more

Service was great. They showed up late in the evening and got me back inside quickly. The…read moretechnician was friendly and worked fast. I'd give a full 5 stars if the initial quote had been more on point.

Fast, friendly, efficient and all for a good price! As a…read morewalk in they diagnosed my existing set of keys and set me up with a new remote key all in about a half hour!! THANK YOU

Jesse helped me out. Wonderful service - good price, and overall great customer service!read more

Super easy to drop in here for key copies. Lovely staff and quick! I called in advance to make sure…read moreI had everything I needed and the woman who answered the call was lovely.

They are so good !!! Best service and all, took him 5 min to open that door !!! I'm so impressed…read morethank you so much !

This was the first place I called when I got stuck at the dash in on the corner of England Street…read moreand 95. The team was super supportive and luckily I had the full key intact and was able to catch a ride from my boss to the physical location. They were so kind and calmed me down when I was so nervous about getting home right after a long week of work. Super nice family owned and operated since 2003, took about 10 minutes to get a new key fast and easy and it was under $50 which I greatly appreciated! I'm getting a spare key as well so that this doesn't happen again. Just had to get a new case for the key In Rec coated it and she replaced my battery as well. Top-notch service!

I needed a copy of my Honda key after the case started cracking open. I tried a hardware store and…read morebig box store before thinking of trying a locksmith. Those other guys did not have the right equipment for the job. Eastern was able to do the job while I waited, were super friendly, and did the work for a good price. The keys they cut worked perfectly. I will go back anytime for future work and will recommend them to anyone needing help from a locksmith. Thanks for a job well done!

I had a great experience with Neblett LLC Fastway Locksmith. The service was fast and professional,…read morethe price was right, and the technician was courteous and knowledgeable. Highly recommended for anyone needing locksmith services in Richmond!

They were rude because i didn't pick up the phone right away when someone called to scheduled an…read moreappointment for a replacement key . Well we made the appointment for the next day , a few minutes after we hung up I found my keys so I called back again and canceled the appointment, they threatened me to charge a cancellation fee even when there no agreement on that and even when the appointment was cancelled almost immediately and the appointment was not until the next day.

I found Brother's locksmith through another site and purchased a deal. When I arrived at the…read moreproperty, I realized that I was locked out. Luckily, I already had an appointment set with Brother's that morning. The technician arrived on time, sprayed some WD-40 in my lock and opened the door. Then he installed an electronic deadbolt lock that I bought and re-keyed my bottom lock. For approximately $120, my house is secure again. I am a happy customer. 5 Stars!

Very responsive and professional. Felt comfortable with the locksmith in my home. Reasonable…read moreprices, quality work. Highly recommend.

Mary was amazing! My smart lock had a stripped screw that was completely stuck, and she came out…read moreand handled it quickly and professionally. She removed the damaged piece, installed my new smart lock, and even let me know I needed a door knob and provided one for me. At the last minute I also asked if she could replace my screen door knob, and although she didn't have to do it today, she kindly took care of it while she was there. She was professional, efficient, knowledgeable, and very kind. Everything was done quickly and perfectly. I highly recommend Mary if you need a locksmith!

Although they were not able to help me with programming my key fob due to device issues, they were…read morevery polite. They were able to refer me to someone that could help and I was grateful for that.