Evans was responsive, courteous, honest, and made sure we had all the information before making a…read moredecision. I had originally described "just 3-4 nests," but when he came out and saw the whole house was infested, he didn't bat an eye! We're keeping him!

5 stars to the team at Universal Pest! Extremely ethical, responsive, fast and efficient. They…read moreeducate you on the process, treatment, and prevention, and make themselves available along the way if questions arise. Special compliments to Jay, Maritza, and Evens for their attention and care. 100% recommended!

I called on Saturday and they were able to come on Tuesday which I appreciated, because the new A/C…read moreis being installed on Thursday. Malik cleaned our ducts and vents and sanitized them. Sanitizing the individual duct/vents was added ($25 extra for each vent) to the originally quoted package which he said only includes sanitizing the main duct, but I wanted that done after seeing the mold build-up on the vent registers. He also helped taking out the moldy vent registers because it's probably better just to replace than trying to clean them. Overall, glad we did the cleaning, though I wish it was clearly stated the vent sanitizing was NOT included in the quote, because the quote just said "...air duct cleaning includes up to 15 supply vents and returns, two main duct per single unit, sanitizer (to prevent mold growth)..." A little update: Later through the check-in with the owner, the owner Nick answered all my questions, told me how to maintain, and that we won't need to do a cleaning again until a few years later. Also after hearing my concern about the mold on the registers, he said the registers needed to be thrown out and replaced, but the ducts behind the vents themselves didn't have mold so didn't have to be sanitized, even though it was my request to sanitize them. I was told main duct/trunk sanitization is what they usually do and individual duct/vent sanitization is not a recommended practice actually. He offered to refund the extra charge for the vent sanitization that I didn't need. I appreciate that honesty and accountability.

Cancelled on me the first day and came three hours late the next day…read more To clean my dryer vent the guy on the phone said it would be a 100-200 bucks. Turns out they charge $30 a foot and my bill was about $750. They were at least supposed to quote me before doing the work but they didn't. I spoke up and they apologized for not showing me the quote first and charged me 400. I paid. And now that I'm playing it out in my mind, I feel like this might have been all by design. I think I was just played big time.

The team was great! Floors look beautiful, the guys were efficient, Berti was very communicative…read moreand they left my house spotless.

Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

Our deck was in pretty bad shape and really needed a total overhaul. We had used Monk's in the…read morepast for indoor painting and were very happy with the results so we thought we would ask them to take a look at the deck. Scott came out and took some photos and measurements and quickly provided us with an estimate. Gerald and his crew did the sanding and staining and moved all of the furniture off/on the deck with great care. It looks like a brand new deck. I would not hesitate to reach out to Monk's for our future needs.

Monk's has done a couple of painting projects for me over the last 2 years, one was interior and…read morethe latest was exterior. I couldn't be more pleased with the quality of service and their attention to detail. Bob Rose met with me to go over the project and make sure we were all on the same page. There were no surprises. Well, maybe just one - it turns out one of the paint colors I picked out was hideous after it was applied. I've never been good with color charts; this was completely my fault. Bob and the job foreman readily let me pick another color, drove to Morristown and picked up the paint and corrected my error without skipping a beat. All work was done in the time frame and price that was promised. The painters did outstanding work. They're skilled, professional, and extremely hard workers. When they were finished, they cleaned up everything so well you'd never have known they were there. I highly recommend Monk's. They're responsive and provide great quality work at a fair price.

They painted our house exterior, porch, and deck and even replaced some rotting cedar shingles…read more Their estimate was fair, and the crew was respectful, clean, and efficient. The owner was hands-on and super responsive throughout the process. Great customer service all around. The finished result looks fantastic! Would hire them again in a heartbeat.

They replaced 11 windows and a storm door. Very nicely done. And they made sure everything is…read moreclean. They put protection on the floor and vacummed any dust or debris. It was easy to talk to Chris. They delivered on time as planned, and fair value.

Tom's service is phenomenal. I requested a quote for a project via Yelp (the project was to…read moreevaluate if a portion of a wall could be removed). Tom asked for pictures, was very responsive, explained how he was evaluating the project, gave us a very fair quote, and was flexible scheduling the visit. On the evaluation day he was on time, and did an extremely thorough evaluation, providing drawings and explaining to me exactly what were the concerns and his conclusion. We will definitely be hiring him again for future projects. Thanks you!

Would recommend highly. Came to our home and evaluated the situation, explained thoroughly what…read morewas needed structural and helped us resolve our problem. We had called numerous people to come and had allot of misinformation given to us. We have a very old home that is very unique and has very unique problems. Thankfully we found Structural Engineering Services.

I couldn't have chosen a better place to buy my kitchen cabinets. Great quality and arrived in a…read moretimely manner. Customer service was excellent!! I am a satisfied customer. -Vinny

Great customer service! The salespeople are very helpful and knowledgable. They also have a great…read moreselection of products for home improvement. I will definitely be recommending them to all my friends and families.

I had MDR give me a quote (along with a few other firms) to split a large upstairs space, adding a…read morewall and door and basically making a bedroom out of part of it. The quote was around the middle of the ones I saw, and I got a good vibe from Michael, so I decided to go with them. I'm incredibly happy with the work they did - they matched the existing features (trim, door style etc) of the house perfectly. They had good ideas and brought up things to consider, and additional costs for any changes along the way were reasonable. The guys who worked at my house were incredibly friendly and polite. The work turned out amazing - better than I had even hoped. Can't recommend them enough and will definitely go back to them for any similar work in the future.

Had a great experience with MDR Home Improvement. They installed vinyl front step railings for us…read moreand did an awesome job from start to finish. They were incredibly responsive over text, which made scheduling and communication really easy. The team showed up on time, worked efficiently, and completed the installation way faster than I expected. Everything was done cleanly and professionally, and the finished railings look great. The whole process felt smooth and stress-free. Would definitely use them again and highly recommend!