John came by for a custom inspection we had requested, and right off the bat, he was great with communication--kept us updated when he was running a little late. When he arrived, he really took the time to listen to our concerns and even asked to see some photos to get a better idea of what we were dealing with. After taking a look, he explained that the issue was actually outside the scope of what he usually inspects. But instead of just walking away, he stuck around, explained everything clearly, and gave us some super helpful advice. You can tell John really knows his stuff. He was professional, honest, and didn't try to sell us on anything unnecessary. In fact, he insisted on not charging us, saying he likes to "sleep peacefully at night." That says a lot about his character. He even sent us detailed suggestions on how to handle the problem--what kind of work would be needed, the materials to use, and even what kind of handyman to look for. He also gave us a few referrals to get started. We were originally planning a much more expensive fix, but thanks to his knowledgeable advice, we are able to switch to a more practical option and hence cut the cost in half. We really appreciate his honesty and guidance. He is the kind of handyman you would like to work with, especially for people like us after working with various dishonest handman/plumbers...He is definitely someone we'd trust and would go to for our future home improvement projects. read more

Just a quick update to my previous review written on 9/26/2021. First, NOTHING HAS CHANGED about the positive review I wrote about John's services, however after some time has passed since we first met John, I do want to add that John is absolutely and truly one of those people who keeps his promise of "feel free to reach out to me in the future and I will get back to you on it". Despite having completed our home inspection many months ago, as we settled into our home, we realized small things here and there that we didn't notice earlier. Every time we encountered something new, we thought any one of these questions - What can be causing this? How did this happen? How can we fix this? Will this cost much? Is this a small or big problem? The bottom line was where do we go from there?! ... JOHN to the rescue! Every time we had a question, not often, but the few times we did, we took John up on his generous offer of reaching out to him and, NOT ONCE, did John fail to respond within 1 day! Not only has John been extremely cordial and professional with every communication we had with him, but he takes the time to write out detailed, technical and specific instructions on how we could resolve our home issues. Honestly, we would be so lost without his guidance and advice, but he has made our transition into our home less stressful. Like I said in my earlier review, John was recommended by our realtor and we truly believe this was, hands down, the BEST recommendation out of all of the recommendations we received. read more

Our realtor referred us to John along with a few other inspectors. We reached out to a few but John was the first one to get back to us promptly. He was happy to jump on a call and talk us through his whole process, his background and rates. As first-time homebuyers, we wanted an inspector who would walk us through everything, answer all our questions and provide guidance on how to properly repair and maintain a home, and John is just that! He arrived early, was extremely thorough, and walked us through each floor of the house, pointing out both issues we should address right away and things to keep an eye on as the years go by. He's very kind and informative, not afraid to get his hands dirty and he makes sure to check every nook and cranny. Our roof has a very steep pitch so he brought a drone to take detailed pictures! His extensive background as a contractor gave him a unique perspective on the myriad of issues houses can have, ballpark costs, and how to prioritize. For all other inspections, like Wood Destroying Insects, Oil Tanks and Sewer line, he has connections for all of them and it was so easy to book all services through him. His report came in the next day and it was incredibly thorough, with photos and detailed descriptions, along with suggested solutions. You can view it online and view a summary of major issues or see the full report. I know we're going to be using it for years to come. Don't hesitate, he is worth every penny of his super competitive reasonable rate, John is the best! read more

John from Keys Home Inspection is fantastic. He's very responsive and helps you understand exactly what requires attention. The reports he gives are excellent and timely. He always makes himself available to answer questions even after services have been rendered and that's invaluable especially to first time home buyers. If you're in New Jersey I'd recommend you give Keys Home Inspection a call for your home inspection needs. read more

John inspected our new condo purchase in Union City earlier this month. I looked around the area at a few different inspectors but eventually chose John because 1. his rate was by far the best of any I was quoted, 2. he was very responsive, and 3. he had excellent reviews online (Google). So glad I did - he did a great job and I feel I can trust his result. John responded to my request for a quote very quickly and was able to accommodate my need for an inspection in just a couple days on a weekend. Scheduling via email and payment online was easy. John showed up early the day of and began the inspection right on time. He looked at every nook & cranny and tested everything carefully, taking photos and jotting notes; and walked us through every segment of the inspection, even giving extra tips and answering questions that aren't required of an inspection. Super informative for first time homebuyers like myself. He spent about 1.5 hours thoroughly inspection our ~1,000 sq ft condo and promised to have the report ready the next day. We got a very detailed, organized report the next morning, full of pictures of everything he inspected and clear recommendations on what needed to be fixed. Definitely recommend John if you want an affordable yet excellently done inspection. I believe you can just reach out directly via phone or Yelp message / request a quote and he'll respond very quickly to schedule time. read more

Doing business with John is smooth and pleasant. John is a very good communicator and responds fast. His inspection is done very professionally with a thorough explanation of the process and he provides added value via homeowner tips. I also love the format of the home inspection document, it is a website link. Very accessible and easy to read. read more

I recently had a condo inspection completed by John in the downtown Jersey City area. He was VERY thorough in his review and turned around a detailed report in 24 hours. Clearly understands the stress that home buyers go through and gave me a lot of helpful practical tips for home ownership as a first time buyer. His report had several recommendations for ongoing maintenance in the house and had clear picture and videos for major and minor defects found in his inspection. The software his website uses is pretty good as well. You can easily download the detailed report or just a summary report that has all the defect findings. I'd highly recommend John to any home buyer in the NJ area. Provides for a completely stress free experience. read more

John did an amazing job inspecting my two family property. He is very responsive and professional and took his time. He also helped me set up termite, oil sweep and did a radon test. John is also responsive for any questions both before and after the inspection. read more

Technology utilization is very strong- making this company flexible and easy to communicate with (John is comfortable texting and has a great website for payment, etc.). He gave me a really reasonable quote for my 1 bed 1 bath condo- where many other inspection companies wanted to charge me full price. The report was sent the next day and was detailed and clear! I highly recommend Keys Home Inspection read more

John was very professional, prompt and very helpful with any questions we had. I definitely recommend him.

John's home inspection service was very professional and the report is very nice and covered all the details for my new construction condo unit. Highly recommended! read more

John is very knowledgable, thorough , reliable, and professional. He was able to create a very detailed report to reveal our house . I highly recommend Keys Home Inspection when looking for a home inspector. read more

Absolutely could not recommend this business more. John is so patient - spent approximately 4 hours with our very old, problem-laden home, and had gotten there 45 minutes early to look around exterior. Explained his findings in a very clear, professional way. Report came within 30 hours, very comprehensive, visual, a great tool we'll be returning to over time. read more

John is great, kind, and thorough. Showed up on time, answered my questions, provided insight, communicates quickly, and overall very professional. Report was easy to read and understand and it also included pictures. 10/10 recommend. read more

John did an excellent job！He is super professional and always there to help. He answered all my questions with huge patience，and keep providing me with other information that I need. Thank you！ read more

I cannot recommend Keys Home Inspection enough! John was great, very knowledgable and professional. He responded with a quote and scheduling options immediately. Throughout the inspection of the property we are buying he guided us through any and all concerns, even offering follow up advise and guidance. He stressed that he is available for questions/answers well beyond the inspection date. He also delivered the full inspection report (with detailed notes and photos) in less than a day! If you're look for someone to perform the inspection on your home/future home, I highly recommend Keys Home Inspection. read more

Very professional and knowledgeable! John gave a detailed report after a very thorough inspection. Any questions I had were answered. Response to my initial inquiry was prompt and scheduling an inspection was very easy. I highly recommend John and Keys Home Inspection read more

He did such a great job. Very thorough and knowledgeable. He was very accessible and answered any questions that we had in a timely manner. Highly recommend! read more

Just used Keys Home Inspection and John was very professional, knowledgeable and prompt. The report that he made was very thorough and all questions we had were answered and his response time was great. Highly recommend Keys home inspection! read more