Felipe arrived right on schedule. He was friendly and willing to answer any questions we may have…read morehad. Highly recommend!

Hi dave, Les liked your guy! W…read moreHe was on time and really knew his termite stuff! He gave my husband lots to think about and he checked the back door as well.

I had a consultation with Edgar -- he was extremely professional and knowledgeable! He assessed…read morethe problem as promised and gave me actionable steps. I was relieved to learn that the droppings I had in my laundry were not from rodents [phew] -- Edgar definitely went above the call of duty -- even making suggestions for the future, letting me know where the rodents nests and potential rodent nests on the property --- overall a GREAT experience! Definitely worth the value!

Such good and friendly service. Came out when they scheduled and that's hard to come by these days…read more Professional. Very grateful, Thank you!

Amazing service. Nick was at my home same day for bee removal in back yard. Very professional and…read moreeasy to deal with. Highly recommend this company for your pest control needs. Thank you !!! AAAA +++++

Highly recommend these guys. I was looking for a reputable company (much like you probably are…read moreright now) and I came across Optimus. It's hard to miss all of the stellar reviews. I gave them a call and they sent someone out the next morning. Jacob came to my home dressed professionally and was very well spoken. He gave me his opinion on my ant problem and we discussed options for resolution. Once I came to a decision, he went back out to his truck and immediately started to treatment on my home. He was extremely thorough, respectful of my belongings, and mindful of my small children. We'll see what happens with the ants (haven't seen any since he left this morning) but for the company, itself, I have nothing but good things to say.

Jim came out to deal with a rat problem we've had for longer than we would have liked. We had…read moremultiple companies come out and give us quotes in the thousands with no guarantee of fixing the issue. He spent 10 minutes in our attic and diagnosed the problem and with multiple solutions to fix it once and for all. No extra test or extra charges just good honest work. Definitely consider him for your home!

I can't recommend Critter Cop highly enough! Jim, is a one-man operation, but he didn't come…read morealone--his sweet wife accompanied him and both were kind, professional, and confident in getting the job done. Together, they make an incredible team. We had a mama raccoon and her babies living in our attic, and Jim & Sally came out not once, not twice, but three times to make sure the job was done right. He was determined, thorough, and clearly cared about doing the job humanely and effectively. Throughout the entire process, they were both respectful of our home, took the time to explain everything, and made what could've been a stressful situation feel totally manageable. If you're dealing with a wildlife issue, this is 100% the team you want on your side. We're so grateful for their help! Thanks to Jim for his relentless "seek and evict" missions, our attic rave is officially over and those unwanted tenants have finally been shown the door! And the cherry on top? His pricing was reasonable and fair; no hidden fees, just honest rates for a job well done.

Robert was a pure gentleman. We definitely had a rat problem, however, I needed to make necessary…read morerepairs which Robert took the time to point out before I could mitigate my problem. Robert took almost an hour with me and my wife to fully walk around the entire property and attics to access the issue. He gave me a few traps and placed them in the immediate areas to help with my current situation at NO CHARGE and felt at this time he didn't want our money because he felt until the repairs were made he would be just taking advantage of an unfortunate situation. He will be coming back when repairs are finished... It is a pleasure to deal with a gentleman who shows nothing but honesty and integrity full knowing that he could of raked us over the coals.. His education on how to deal with my current situation was certainly a plus and his knowledge of his trade was spot on. My suggestion is to call this man for any and all rodent issues....!!!

Fast, dependable, professional and friendly service. Really struggled to find good companies to…read morehelp with our issue, but thanks to Yelp, we found Rat Control of Florida, and we couldn't be happier we did. From beginning to end, from the initial consultation and quote to the services provided, we always felt we were in excellent and trustworthy hands. And Robert and team were such a nice group of guys, making the experience that much better. Never fun when you have a problem that requires the help of a company like this, but if you do, I highly recommend Rat Control of Florida!

Made one phone call and spoke to the owners wife who made the appointment. The owner, Mike, came by…read morethe next day as scheduled listened to my concerns thoroughly inspected the entire house inside and out laid out a treatment plan performed all the work and was done before lunchtime. He was considerate of the house to not let any pets out or get dirt on the floor, treated the inside with chemicals that were not harmful to children or pets. He then treated the entire outside as well and was probably 1/3 of the price of the commercial big names in the exterminating business. I would recommend this business to anyone with pest elimination needs of any kind.

I've been using Pest Police since 2012 when I moved into a rental house which had a "bug" problem…read more that's right....cockroaches. I was so grossed out but Mike came out and sprayed and a few days later, saw them again, Mike came out and sprayed, rinse and repeat. finally they were gone and this delayed my moving in there for about 10 days, but he took care of them and then he came once every 2 months for maintenance and everything's been great. I bought my house back in 2014 and he's been coming in taking care of inside and out and I have no issues with any bugs. Florida has a lot of ants but I've never had any issues in this house. Mike is the best and I would recommend him to anyone anytime.

Thanks again, Javier, for the totally spot-on job you did today in keeping my house free from…read morenuisance insect when you sprayed my house's exterior and the 4 sinks inside my house. Petri is very fortunate to have you, my friend, because you are, indeed, the Best of the Best. Definitely, a rock-solid Thums-Up

If I could give zero stars, I would…read more We scheduled our home to be tented for termites and arranged our entire weekend around it, including renting an apartment for our family because we couldn't stay in our home during the fumigation. A few days before the tenting we were told we needed to stay out of the house for an extra day because they wouldn't work Sunday. The rental cost us approximately $1,600. We had multiple confirmations and meetings with James "Jimmy" Dawkins ahead of the appointment. On Friday (6/26/26) the day they were supposed to arrive, our representative, Jimmy, told us someone would arrive late afternoon/early evening to begin the process. We waited. And waited. We followed up multiple times throughout the afternoon and received no response. By 8:00 PM, we had no choice but to leave for our rental because we couldn't risk being stranded without somewhere to stay. No one ever showed up. The next morning, Jimmy finally contacted us and admitted the missed appointment was his fault due to a scheduling typo. His solution was to have the work done on Monday instead. That was completely unacceptable after everything we'd already been put through. When we insisted the work be completed as originally planned, he said, "Okay, okay, give me five minutes." We never heard from him again. We then called the office and spoke with Lisa, who was genuinely kind and tried to help. She said her supervisor, Brian Gastineau, would call us. He never did. Lisa even followed up with us later to confirm that no one had contacted us - which they hadn't. To make matters even worse, the company charged our credit card Friday night for work that was never performed and then emailed us an invoice the following morning after they admitted they never booked the appointment. Mistakes happen. What separates a good company from a bad one is how they respond when they make them. In our case: No one showed up for the scheduled service. Communication was virtually nonexistent. Promises to call us back were repeatedly broken. Management never contacted us despite multiple opportunities. We incurred significant unnecessary expenses because of their mistakes. We were charged before the work was even completed. This experience showed a complete lack of professionalism, accountability, and respect for our time and money. We trusted this company with a major service that required careful planning, and they failed us at every step. I sincerely hope no other family has to go through what we did.

Great company to work with! Prompt & effective. Kept me updated every step of the way & humanely…read moresolved my raccoon problems!

Twice in the past five years we have had bat infestations. A neighbor recommended The Critter Guys…read more They were incredibly responsive and in less than a week our problem was solved. Shaun & Eric are a pleasure to work with.