We were in a real bind. The pest control company that we had been using for about 17 years had gone AWOL. We called 5 times in 3 weeks, without a return call or sending someone out. We texted, we sent e-mails. Nothing. It was not easy to hire a new company after all that time, but someone we know, who is very picky, said this company was the best. We called at about 10:30 and had someone at the house by 4:30. The technician was friendly, knowledgeable and spent an hour going over our house inside and out. Within 24 hours we saw a big improvement of a problem our other company was working on for about 6 months. We did not take changing companies lightly. But we had to do what we had to do. Two small things to take note. 1.What they use is safe for pets and humans but both my husband and one of my dogs did have a slight reaction to the treatment. 2. They are not cheap. But I guess you get what you paid form Glad we made the switch. Plan on staying with them for a very long time. read more

Native is on point with their pest control services. They were expedient with the inspection and advised clearly on options for treatment. Their monthly maintenance service has been incredibly beneficial. The staff I have encountered are very friendly and courteous, and have a strong knowledge of how to handle pests such as rodents. They are very respectful of the property and are aware of all the areas where you could potentially have infestations. They have made our lives a lot easier as a result of their services. Fortunately, the issues were limited to the outside, which was cheaper, obviously, and we have seen much less around our property since. read more

they advertise on yelp, you respond, and they trat you like crap, like they are doing you a favor just responding and giving an estimate.....taking my business elsewhere...thanks yelp! read more

Native Pest, The tech. you sent was ok , but I did ask for a tech. that did Doug Habicht's condo, my neighbor, which was not sent. Anyway, how in the world can you ask how things are going, when it's only been one day???? I asked who will clean up the saw dust on all the window sills and counter tops , his answer was "We are a pest company, not a cleaning company". So who is to clean up the mess? His answer was "Not me". When we had our bathroom installed we used the bath installer company and they cleaned every speck of dust on the floor. When we had counter tops put in by a counter top company, they cleaned up every speck of dirt. When we had new cabinets put in by a cabinet company they cleaned up every speck of dirt. For this you will receive 1-star with as many sites as I can get to, to forewarn them, they will have to hire a cleaning company after their termite technician leaves. read more

The situation was rectified . And they have been very accommodating . They have gone out of the way to make sure that I am a happy customer . read more

Can't say enough good things about Native Pest Management. Jake came this week to service our contract. He looked and behaved professionally and did a great job. He was also kind and thorough. We appreciate you! Julie read more

the reason I dont recommend them is I truly believe they tried to scam me. I called them sometime back for termite inspection. They came very professional, uniforms and all, they brought in equipment whatever to go in my attic as I wasn't watching. She says to me from the attic, do you have a plastic bag? I replied yes, I give to her, she brings down a piece of wood in the bag and says its live termites. Then of course all the paperwork and its rather expensive. I do not accept, instead I get 2 more inspections in which they both found NOTHING. Im not stupid, I trust NO ONE & neither should you! read more

The company was very good to respond and get me a quote, but there proposal came up a little bit high.

we had a service appointment, no one showed up or called. previously an inspector on our initial appointment misidentified a household casebearer plaster bagworm as a queen termite. His name is Rodger *******, he is an inspector at Native and told me these bugs were queen termites. You should know what the bugs are and not misinform the customer. read more

Native Pest Management - Household casebearer plaster bagworms misidentified as queen termites - Pest Control Near Me - West Palm Beach, Florida

Only one appointment for pest control so far, but I'm encouraged by the start--they seem like they are going to be great!

I chose Native Pest Control after seeing an overwhelming number of glowing reviews, and I'm so glad I did! From start to finish, the experience exceeded my expectations. Their technicians are incredibly knowledgeable, professional, and thorough--Jordan truly stands out as one of their top-tier experts. Jordan took the time to patiently explain the safety of the products being used and really listened to my concerns. Having just moved into a rental that had been vacant for quite a while, we had noticed a few unwanted critters, and he addressed everything with care and confidence. He was extremely thorough inside and out, placed preventative monitors along the garage, and set bait where needed to ensure long-term protection. Knowing Native Pest Control has us covered for such a low monthly fee for quarterly service, in addition to as needed, gives me real peace of mind. Excellent service, exceptional professionalism, and results you can feel confident about. I highly recommend Native Pest Control! read more

I don't know how this place gets a five star rating??? What a joke! They sprayed my home for 5 years and usually when it was pouring rain out. I tried to cancel my service and they called and emailed me like 10 times a day. Finally, I cancelled my service with them. I had another company come out and I was told that there was a huge ant problem among other bugs...it's hard to believe that after Native Pest Management sprayed my home for several years, that I had a bad infestation that they never once mentioned to me! So thankful I fired them and hired a company that actually does their job and does it well! read more

Professional, respectful techs and great communication. They explained everything and even have a way to track where your tech is when on the way. read more

Very nice people. I would recommend them. Turns out I had flying ants, not termites. The inspector showed me the difference.

I actually do not know how the results are but the response time and friendly feedback was very promising. I am planning on using them when I'm ready read more

Everyone is very pleasent and I haven't seen any bugs!! My home was empty for sometime and once Native started coming out I have been more than pleased and the pricing is fair. read more

Great staff with loads of knowledge and experience. They manage all types of pests and get rid of them fast. If you do not see them gone just call them back same day service. Amazing! read more

After speaking to a manger they did refund us our initial deposit. The tech came for the Janaury service as promised. I am happy to revise my experience to 4 stars as they did follow through as promised. read more

I had a problem with German roaches in my kitchen. Mark from Native Pest Management took care of the problem on his first visit, but came back for a follow-up in 2 weeks to insure that they were completely gone and had not laid eggs that could lead to another infestation. Service was excellent, on-time, and Mark was super nice and explained everything he was doing. I am very impressed with the service, and it was great that they did everything with no need for me or my dog to leave the house he was working. read more

HIGHLY RECOMMENDED Native Pest Management is the only pest service you will EVER need!! Excellent service Excellent communication Excellent customer service Excellent punctuality Excellent pricing When I was planning my move to W Palm Beach, i instantly started looking for a pest service for my new home. Living in tropical Florida, I wanted regular pest service and termite inspection. Two separate technicians came on time with excellent communication with ETA. Shaun was on time and very knowledgeable. He inspected and treated the entire unit inside and outside. He was very polite and friendly. Rob came moments later to inspect for termites. He was also very knowledgeable and helpful. They both made the first service easy and pain free.Now they are taking care of my new townhome, and I can relax and enjoy my new home. read more

Just want to give a shout-out to Native Pest Management for their top-notch service since May 2020. We had switched providers twice in two years before finding them--and we're so glad we did. Special thanks to Steven Vuong, our technician since July 2024. He's professional, knowledgeable, thorough, and reliable. We always get great service from him and the friendly, responsive front-desk team when scheduling our bi-monthly visits. read more

Amazing company I well be recommending this company to others . Everyone I spoke to was very helpful

I have been using Native Pest Management for several years and they have kept my home pest free as much as possible. I just had a visit from Kyle, Dionte and Ellie to help with a rice weevil infestation. They did an exceptionally thorough inspection, and treated for other pests as well. They also educated me about other things I can do to prevent problems. Thank you! read more

Responded promptly with a free inspection schedule. On the day of the inspection they called with an estimated price. No free inspection.

Quick response but unfortunately was unable to assist me. Polite and professional. Will try again, at a later date, with another request. read more

We most recently had our house serviced by Enrique and Kevin. Both of them did an excellent job. Enrique did our regular monthly service and was on-time and did a thorough treatment. I really appreciate the heads-up call when the technician is on his way. We had Kevin out today to treat for ants. I was impressed that he took the time to examine the outside of the house to discover where they are coming in and put down bait. Native Pest always takes the time to fully address the specific pest problem. That's why their service is second to none! read more

Service was excellent roaches have gone to the neighbors instead the tiny crazy ants have disappeared. Jose Martinez my fumigator was very knowledgeable and explained the chemicals being used as he went along. Awesome guy read more

Two different technicians for different treatments. Both were so polite and friendly. Worked hard. Pretty thorough. I'd recommend Native Pest if anyone is looking for home insect control. read more

It was time to take the plunge and tent the house. I really didn't want to deal with this during the school/work week, so we opted for the weekend service. Native was prompt about communicating with my husband and I. They had told us that they contracted out with different companies, and the company they contracted out with was excellent - super nice, and very efficient. Packing up all the food and perishables was a pain, and took more time than expected. Just clearing plants in close vicinity to the house was also a pain. But alas, this is the way of all tenting! We were concerned about leaving our house open to anyone- with open windows, etc, -while the tent was up - but everything was fine and we had no problems. We didn't spring to hire security or anything like that, which seemed excessive. Upon returning, we didn't smell anything strange in the house, though we tried to air out the best that we could. We chose Native because of their reviews/reputation, wanting to go with a local business, and the reasonable quotes, which came in at a fair price compared to the others we got. Thanks again to the coordinator person in the office who took our questions and was very helpful. read more

Native has impressed me twice so far and we all know it takes a lot to do that! Everything in my original review is still all true; reliable, prompt and excellent customer service as well as performance. In my previous review I said I would start using them for quarterly pest control and I did, not exactly in August but who cares? My first pest control appointment was yesterday. I wasn't home but my friend said the technician was extremely thorough and took care of everything. My laundry room is out on the balcony and I have been noticing a lot of small black spiders! Seriously, first a rat(s) and now spiders! Only in Florida, right?!? The technician assured my friend that we wouldn't have this issue anymore. The condo interior was treated for all bugs which is great because who want bugs in their home right?!? It's been a very long time since I saw any bugs, but again~we do live in Florida. Better to be proactive! Making the appointment was easy, exceptional service from Luke again. Consistency is key, people! You need a company you can depend on, especially when bugs are involved, trust me on this. I received an email from the tech with a detailed & well written report on what he did etc. I mean, how many companies do this? I also received an emailed invoice with a link to my customer portal. Made my payment and received a confirmation that my payment was accepted; all this took about two minutes. Do you see now why I am so "wowed" by this company? I said it before and I am saying it again~I always try to use local independently owned businesses. It's the way to go for all of us, especially now during these crazy times. If you need an exterminator or are looking to make a change, definitely give these guys a call and don't worry, you can thank me later. AMAZING CUSTOMER SERVICE. AMAZING OWNERSHIP AND THEY ARE AMAZING AT GETTING RID OF BUGS. And in my case, rat(s). Hands down the best exterminating company I have ever used in my 55 years on earth. Highly recommend!!! read more

Native Pest Management - The way it should be. - Pest Control Near Me - West Palm Beach, Florida

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The guys were professional, patient and experienced, especially Ramiro. Highly recommend, took care of my issue and within a week no more bugs! read more

I had termites, the company I used charged me a lot didn't explain anything to me about the process and my part in preparing for it. Came twice and cancelled both times because I didn't do what needed to be done. How could I when I was not explained to me and the man didn't speak clear English. I used Native. They came inspected inside and out explained everything about the process and what I had to take out of the house before it. They provided bag's instructions and an open line of communication with me. The price was a little cheaper also. The men who came were very nice and also communicated with me and made me feel good about the situation. They were in an out in three days while the other company said 5 days. Mind you I had to book a Hotel with my dog so they less time paying for a hotel and the price difference with Native was all around better. When I came home my house was just as I left it. Clean. I didn't feel violated in any way. The other company moved furniture left everything opened and my floors were filthy. So I definitely recommend Native Pest Control. I'm in the process of ending my service with the other company and switching to Native for my usual pest control. read more

These guys are great, very good maintenance. We have them coming by every other month. And haven't had any issues.

They no showed twice and did not deliver the services I requested. I had to call and get them to fix things which also got me in trouble at work (since I was supposed to be working). Then, on top of this, they locked me into a maintenance plan with a monthly charge even though I told them many times not to. When I canceled my card, they kept calling me from spoofed numbers because I was not answering their calls. Now they're piling up a "past due" balance of a maintenance service that I told them I didn't want them to add from the very beginning. High pressure, sneaky, unethical sales tactics. It is sad because they actually did a decent job, but this whole experience negates anything positive I can say about them. If they can apologize to me and make things right, I'll reconsider the rating, but honestly, damage has already been done and I cannot recommend this company despite their "glowing reviews." read more

Waisted my time making appt then waiting.. only to be told can't treat for mites!!!! RIDICULOUS!! SECOND BAD REVIEWS.. Daniel calls to tell me he can help then proceeds to harass me for 3 conversations without any solutions AGAIN!! Blaming me for the fact that his company failed to get rid of the mites!! Because he has no idea what he is talking about!! I showed him a video of live mites and he still had no solution!! Only to get off the phone and angry at me that he had no time for his wife yesterday!! ?? Then Just begging to get me to change his bad review!! I will be buying g a miticide myself and do it myself!! This company is a waist of time! read more

Have been a customer for several years. The company, customer service and technicians are really accommodating, knowledgeable and effective. Enrique, in particular, went above and beyond and we are appreciative. read more

They went from $140 estimate per property to over $1000 per property, these guys are just delusional read more

Native Pest Management - Pest Control Near Me - West Palm Beach, Florida

Multiple treatments. I think we have more bugs now than we did before. Idk. Maybe whatever they use attracts ants?!? Zero resolution

Completely unreliable! Not thorough at all. They'd constantly miss wasp nests, and failed to spray important areas like the front porch. Knew this for a fact due to security cameras. Would consistently have to contact them to re-spray. Requested to have a monthly schedule which they agreed to, then didn't fulfill. They also took money for my bill without authorization. NEVER signed up for autopay but credit card info had been saved. Would receive both an email AND text message to pay my bill before technician was even off the property! Yikes! Would not recommend Native Pest to anyone!! In response to Native Pest - I'm no longer a customer. Contacted management regarding any/all issues. Nothing was ever fully resolved. Constant problems for a service that should've been virtually carefree. read more

We are exceptionally satisfied with our entire house termite treatment provided today by Fabrizio, a Technician with Native Pest Management. He explained what he was going to do, inspected the house and followed through with such care and integrity. He addressed our concerns up front and preformed the extensive treatment plan with professionalism, accuracy and enthusiasm. He loves his job and does it well. Thank you Fabrizio and Native Pest Management! 凸 read more