This review is solely regarding the Owner of Cruising With Class (October 17, 2026) -- his drivers…read moreare wonderful
* I texted the owner, Jimmy, my travel dates & times, I needed a ride from N. Babylon to the Islip Airport Oct 2 and back home Oct 8th
* Jimmy caught an error in my dates / days and texted me
* Yep, I made a mistake, corrected them, sent a new text
* Jimmy emailed confirmations # 67755 and # 67756
* The day before a pickup, Jimmy texts the driver info - a driver I've had previously arrived on time Oct 2nd and took me to Islip Airport
* While on a cruise, I do not use the Wi-Fi package, I use Verizon Travel Pass the days I am in Port
* Tuesday, Oct 6th, Jimmy made a mistake (like I made a mistake) he texted me driver info for pickup Wed Oct 7th
* Wednesday, Oct 7th, I received a text from the driver (4:47 AM) that he was outside my house - this was the same driver that drove me to the Islip Airport on Oct 2nd
* Wednesday, Oct 7th, 8:04 AM, while in Port Coco Cay with Verizon Travel Pass, I saw the text and replied "Hi Jimmy, I got this text yesterday (screenshot attached). My travel dates are October 2nd outbound and October 8th inbound"
* There was NO reply to my text
* Wednesday, Oct 7th, 10:32 AM, still in Port Coco Cay with Verizon Travel Pass, I sent another text "I fly home tomorrow October 8th to Islip, landing 9:37 PM and have one checked bag:
* There was NO reply to my text
* Wednesday, Oct 7th, time not displayed (messages displayed together), still in Port Coco Cay with Verizon Travel Pass, I sent another text "I tried to call Wednesday October 7th at 10:34 am. It rang twice and stopped. I'm going swimming in the ocean. Will try to call later".
* There was NO reply to my text, there was no missed call
* Wednesday, Oct 7th, 2:39 PM, still in Port Coco Cay with Verizon Travel Pass, I sent another text "are we good?"
* Thursday, October 8th, back in Ft. Lauderdale, 10:14 AM, I sent another text "good morning Jimmy. I'm in Ft. Lauderdale. My flight arrives 9:37 PM. I've got one checked bag. Plz lmk you got this message"
* There was NO reply to my text
* Thursday, October 8th, still in Ft. Lauderdale, 3:18 PM, I sent another text "Hi Jimmy, will I have a ride home tonight?"
* There was NO reply to my text
* Thursday, October 8th, still in Ft. Lauderdale, 5:53 PM, getting ready to board the plane (which means phone goes on airplane mode) and I sent another text "I've left voice mails and I've texted. I'm confused and disappointed"
* At this point in time, I was thinking if there was a glitch while I was away, ok, but that from Ft. Lauderdale, Jimmy should be getting my messages
* I've made this many attempts for two reasons: (1) Jimmy is a businessman and I am a Client, and (2) Jimmy is a family friend - I'm giving him the benefit of the doubt
* Next text before putting phone on airplane mode "I just left a detail voicemail, flight takes off 6:45 pm. Putting on airplane mode at 6:40 pm. Hope to see a text or VM when I land at 9:37 pm from either you or the driver (fingers crossed emoji) I do not want to be stranded at the ISP airport at 9:45 - 10:00 tonight.
* There was NO reply to my text
* I landed and sent my next text at 10:02 PM. "You left me stranded, the place is empty". I attached two photos of the empty airport
* No response to a Client, a Family Friend - now I'm thinking of all the reasons that would make this acceptable - illness, accident, etc. - I was able to rule those out and confirm that Jimmy was NOT ill
* I've used Uber two maybe three times. and now I NEED a ride - I opened the App and found 'women drivers' and I was slightly relieved, found my way through the App and booked a ride home ($72)
* Friday Oct 9th, my next text "No response? This is NOT how I thought a client would be treated. Wait a minute - this is not how I thought a FRIEND would be treated. (sad face emoji). I received two email confirmations for my outbound (home to airport) and my inbound (airport to home). Yet, when you made a mistake and sent the driver to my house again, then you left me stranded with no reply to two voice mails and multiple texts. I'd still wanna know why this happened. Are you going to at least reply and give me the decency, the respect I deserve? Two screenshots attached of my confirmations.
* Monday, Oct 12th, my final text - "Today is October 12, 2026. No response to voicemails or texts. I've begun to share my experience, my feedback my constructive criticism with as many people as possible. Wishing you a healthy happy life. I won't be reaching out to you anymore.
* If you've stayed and read this far, perhaps you will book his services - his drivers are respectable and wonderful - but being stranded at an airport at night because the OWNER of the company did NOT respond to any voicemails or texts is NOT acceptable
* If a family issue made him ignore me, the businessman should have completed the confirmed transaction and never accept my business again going forward