We rented a place off of ocean Blvd south in north myrtle beach. The place is called chateau manor…read more Thomas 21 century real estate was the agent that rented the apartment to us. We signed the temp lease and arrived this past Thursday. When we entered the place we were surprised how small and cramped the place was. The pictures on the website were very deceiving and appear to be photo-shopped into making the place larger than what it actually is. When we opened the bathroom door; there was a foul, rotten stench. It smelled as if a small animal had died and was left in the tub. After catching our breathes from the horrible smell we realized that the smell was from mold that had spored and was festering in the bathroom. When I went into the kitchen to turn on the lights, I immediately looked down as something had caught my eye. To my surprise a full adult size COCKROACH scurried by my foot. When we turned on the water in the sink; the smell of raw sewage almost knocked me off my feet. The very next day we went to Thomas's office to report the problem. The rather heavyset girl at the desk listened to our issues about the mold and COCKROACH problem. She put a smirk on her face and told us that because of the extensive rain they had over the past couple of days, the COCKROACHs tend to come inside to "dry off". She then assured us that they will send a person out to take care of the problem. We then left the office and went about our business for the day. When we returned that night and turned on the light, the Adult sized COCKROACH had invited all his friends over. They were all over the place. We knew that Thomas reality had sent someone over because the broken screen door we found was fixed, but the COCKROACH Problem was not even touched. We found in the contract that Thomas has conveniently taken no responsibility about any pest problem in their reality property and does not refund any money because of it. So if you don't mind a COCKROACH infestation in your rental when you arrive on your vacation, then use THOMAS reality. We will NEVER rent from them again. Lesson learned. And it still smells in the bathroom. Thanks THOMAS for making us feel welcome in your ghetto rental!

I'm an owner of a property I was trying to get someone to talk to about renting out my property,…read moreand I was switch from one person to another then to an automated service. Which was very Unprofessional not a place I would trust with my property if this how they deal with owners or potential renters.

We have rented from the other big condo management corporation for over a decade. After last years…read moreheadache with the "E" company, we went with Thomas. We're converted. Our condo had an issue with the cable, and Jocelyn and Roselyn did not stop until it was fixed AND refunded some of our rental payment for the trouble. They went above and beyond, and earned my loyalty. We stay in Cherry Grove every year, sometimes multiple times. We are also in the market to purchase a property and we will certainly buy through Thomas and allow them to manage our property for rentals. The property we rented for the week was just as advertised. No bait and switch, no hidden fees. My only problem is that I have to leave! My view for the last week has been the ocean... tough to say goodbye! The staff at Thomas is friendly, helpful, and hard working. They are local, and can you provide you with a good pizza delivery recommendation if your favorite pizza joint shuts down unexpectedly... (We miss you Luckys!!!!).

When we went to check in early our condo was not ready, so they asked that we come back at 3pm. No…read morebig deal, except for the fact that even though I had received 3 emails from their office the week prior to check in and spoken with someone on the phone - nobody mentioned the fact that the street in front of their office would be closed for a street festival. We had to come in a back way and park in the back of the lot, leaving the car running, to avoid getting a ticket. Once we were called back and told the room was ready the attendant just handed me the envelope and said enjoy your stay. I thought to myself - self - this is easy - but then I thought, how do we get there? So I asked. She nonchalantly said that directions were in the envelope. However, then another lady at a desk spoke up and said that I should not follow those directions and should instead take an alternate road about 12 streets before the one on the written directions. She never said why, but she said we would not be able to get through there. I think now it was because the street the resort is on is off the same street (cross highway) that the Alabama theater is in, so we might have hit traffic, but still not 100% sure. Once we made it to the resort we were not really sure where to park to unload our car or what building we were going to be in. We looked around for signs and did not see anything that made any sort of sense. A man in a uniform helped us read codes on our paperwork to locate the tower and suggested we move our car to the other side of the parking lot to make unloading easier. We made it up to our room and round the room clean and spacious. However, when I checked for the linen package we'd paid for I saw there were none. I called and listened to the elevator music until someone picked up and seemed shocked there were no linens and sort of huffed their way off the phone. She said someone would be over soon. We had no choice but to wait in the room until they arrived. It took about an hour. I asked this person about the check in room rating/liability sheet and she said someone would be back to pick it up tomorrow. I thought that was weird, but whatever. That night when we went to leave the complex we realized the entrance we had come in through was closed and said it was for emergency vehicles only. We literally had to google satellite view our way out of the complex since we'd been given no map of the area or given any information about the primary entrance. The next couple of days were fine, but by Monday morning we were wondering what we were supposed to do with the trash. It was piling up and we were running out of room to put things. We called the complex's front desk and they said maid service would pick it up. Again, I thought this was strange, because I did not think we had any maid service. When all of our trash was still there on Tuesday I decided to call back Century 21 Thomas and wait on their phone for them to tell me what to do. The associate who answered the phone was again - not so nice - and did not seem to mind that they were totally inconveniencing us by having to call them all of the time. They finally agreed they'd bring us a trash key after I refused to drive to their office (some 20 blocks north) to pick it up. Again, we had to wait in the room for the key to arrive. The key finally came around 3pm and the fellow took the paperwork and cleaned mold from the guest bath ceiling vent. However, when we went to attempt to use the key in the trash room door - it did not fit, and again we were stuck with the trash. I called back to Century 21 Thomas on Wednesday and was again greeted by a less than cheerful associate. She was unsympathetic with the trash key issue and then finally admitted that they could not find the key and that we should just leave the trash outside the door and that someone would come pick it up. Mind you that this is a very nice resort and the hallways look like a cruise ship, so I felt kind of bad piling up garbage outside of our room, but what other choice did we have? What I want to know is what key did they give us Tuesday - a key that they knew was not the right key? I feel bad for the owners of the condo because they are paying for a service that Century 21 is not providing. This place seems to not have their act together and to be very unsympathetic with their customers who are paying large amounts of money to stay on vacation. I will definitely return to the beach and stay at North Beach Plantation, but we will not rent from Century 21 Thomas.

Dave Prince the owner of Sea Star homes built our house and the entire process was positive…read more Quality home with great workmanship.

From the owner: Family owned and operated, we take pride in working closely with our clients to build a beautiful…read morehouse to fit your needs and desires. Seastar Homes can design & build the home of your dreams. Choose from many neighborhoods across the Grand Strand all free of POA fees.

Front desk woman Nikki is the rudest most ignorant person I've ever dealt with in hospitality…read moreservice.And she does it in front of her managers with no consequences.Calling me mam repeatedly knowing I'm a guy,laughing and rudely questioning why I would rent a house for these amenities -hot tub,heated pool and outdoor shower (at the beach), basically insinuating I'm stupid at the office when I was following their instructions about checking out.After the disaster of an"elite" rental unit we got to deal with someone like her was just the topping.How a group of people hasn't gotten together to sue is beyond me

The condo I rented was tiny and filthy No table or chairs to eat only à lunch counter…read more The place was filthy. I spent 2 days cleaning so it was habitable I didn't bother to complain about everything that wasn't right, as we had to deal 2 young girls who were very arrogant and couldn't have been bothered with us. Asked for à manager and was told the manager was not on site. There was also black mold in the Master bathroom I give 1* out of 5* because of the location

Best real estate agent in South Carolina. I have worked with this team multiple times and they…read morenever disappoint. If your looking for a good, reliable, knowledgeable real estate agent then you should hire ASAP reality. James and Charles never disappoint and I will be doing business with them again in the near future.

From the owner: We have streamlined the process of buying or selling a home to make it easier for you. We have…read morebuilt a team of industry experts to make sure you have access to local home inspectors, contractors, interior designers, service providers, property managers, lending professionals, title and escrow companies, painters, gardeners, plumbers, electricians home warranty companies and more to provide you with the best service possible.

Chrissy Weiss (and Joe) were an amazing team! They took the time to listen to what we were looking…read morefor and found us the perfect home. They were quick to respond with any questions we had and explained the process to it went smoothly. If you are in the market to buy or sell, you've come to the right place. I would highly recommend using Chrissy (and Joe), they will do all the homework for you and get you in your perfect home! You'll thank me later!

Ryan Korros and his team are amazing. They treated our little condo with the same effort and…read moreenlisted the same resources they would have for an expensive oceanfront house. I highly recommend this team.