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    McNeely Real Estate Group

    5.0 (1 review)
    Closed • 8:00 am - 8:00 pm

    Services - McNeely Real Estate Group

    Buyer's agent

    Listing agent

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    7 months ago

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    Sunset Properties - Filthy!

    Sunset Properties

    (20 reviews)

    We love Sunset properties! We have been working with this company for over two decades and still…read morelove the service that they provide! Ask for Shaun or Shelly for excellent service. This group really wants you to have a wonderful vacation! They are super friendly and super timely

    This property is, without a doubt, the worst place I have ever stayed. Upon arrival, we found a…read morehouse that looked like it hadn't been serviced in a long time--it was completely filthy, with food caked onto surfaces throughout, and the dishwasher was so repulsive that I had to buy my own supplies just to deep-clean it before it could even be used. Basic essentials were virtually non-existent, and the linen service was stomach-churning; we discovered blood and mucous stains on the sheets, as well as used eye masks left under the beds, forcing my family to sleep with sweatshirts over their pillows. To top it off, the pool was broken for four days with almost no effort made to fix it, and the HVAC system and window AC units were covered in visible mold--which made us all sick. I haven't been able to stop sneezing or blowing my nose, while my family members are suffering from constantly itchy eyes and runny noses. Contacting support only made matters worse: the maintenance technician was hostile and dismissive, and Peggy, the manager, was the absolute low point of our stay. She refused to believe any of our concerns, stormed onto the property in a rage when called to inspect the broken pool, and only tried to act pleasant after she finally realized we were telling the truth. This barely scratches the surface of this disaster, and I strongly advise everyone to stay far away from this property.

    McNeely Real Estate Group - realestatesvcs - Updated October 2026

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