Cancel

    Open app

    Search

    Sunset Properties

    2.4 (19 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Sunset Properties

    Property management

    Buyer's agent

    Listing agent

    Sunset Properties Photos

    You might also consider

    Recommended Reviews - Sunset Properties

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Chipped toilet seat in master bathroom

    DO NOT RENT FROM THIS COMPANY! We recently rented 1612A EM - On the Hour East. Once we entered the home we knew the house had NOT been cleaned prior to our arrival. Unfortunately we arrived on a Saturday and the Sunset Properties office was closed until Monday. We found dead bugs throughout the home, dirty linens, urine stains on toilets, hair in the master bathroom and layers and layers of dust all over everything. There were even spider webs on the lamp next to one of the beds. The bath mat in the master bathroom was covered in dirt, sand and someone else's hair. The location and views are wonderful BUT the windows of the home are so filthy you can barely see the view of the ocean from inside the home. It is such a shame and we were so disappointed since we spent $4,200 for a weekly rental. When the office opened up on Monday I called them at 9am to share my concerns about the cleanliness. They offered to send someone to come clean the home. It is not helpful to check into a house and get settled and then have housekeeping come to clean while you are staying there. At any rate this was the only recourse as the staff at Sunset Properties could care less about my concerns. I told them I would leave them a negative review and they could care less. They were aloof, unapologetic and rude. The lady that they sent to clean the urine on the toilets ALSO commented that the house did not appear clean. Even someone on their staff agreed it was dirty. After the urine was cleaned and the dirty bathmat was removed the house still needed a very deep clean. There were no cleaning products in the house so I purchased a swiffer and cleaning wipes to try to clean it as much as I could. Please see a few pictures of the dirt and hair on the bathroom floor as well as the swiffer duster I used. There are also pictures of broken items in the home and areas in need of repair. Honestly, I would have spent my entire vacation taking pictures of all of the filth and broken items. When we dropped off the key to the property I spoke to someone in person (who also could have cared less). I asked to speak to the general manager and she asked me to wait outside the office. Note that the office was open at 9am and had people coming in and out of the office. How is that a way to treat a customer? To make them wait outside? The General Manager wasn't much better, when I shared with him that they are in violation of our rental agreement as the rental agreement clearly states that the home will be clean he responded by saying "clean is subjective." Yep- can you believe it? "Clean is subjective" well I do not think urine stains and the filth shown in these pictures is subjective at all. The home was FILTHY! This company is AWFUL Stay away and rent via Airbnb or VRBO if you want to stay in a clean place for your vacation. If urine and filth don't bother you and you want to overpay for a run down rental that is falling apart then definitely rent from Sunset!

    Run down

    See all

    11 months ago

    Business owner information

    Photo of Hannah F.

    Hannah F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Hannah F.

    Hannah F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Hannah F.

    Hannah F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Hannah F.

    Hannah F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L W.
    0
    1
    0

    4 years ago

    Business owner information

    Photo of Hannah F.

    Hannah F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Hannah F.

    Hannah F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ken K.
    33
    47
    2

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Hannah F.

    Hannah F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Hannah F.

    Hannah F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Hannah F.

    Hannah F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Sunset Properties

    You might also consider

    Sunset Properties - propertymgmt - Updated May 2026

    Loading...
    Loading...
    Loading...