Terrible customer services! They do not understand any…read morereason and will not return any of your money. I do not recommend them!

We rented 092 Ava Moon from the above rental agent. I have no issues with the agency, however the…read moreproperty mentioned had one major issue, the sliding glass door to the front patio was old and did not lock, their answer to the issue was to place a of wood in the bottom slide rail, it was a hassle. The bathrooms looked original to the age of the house, one had a bath & the other a very small shower, the sink wall plug in that bathroom did not work, any appliance had to be plugged in at the bedroom.....on a brighter note, the kitchen was well equipped and had everything you might need for your cooking experience

Bermuda Trace 1. Get a tetanus shot before your vacation…read more The walkway is in horrid condition with missing rails, rotten boards and rusty nail pops. Our son was injured during our trip and spent an afternoon getting a tetanus booster. 2. Bring your own kitchen appliances. Most of the ones in the house are not fully functional. 3. Prepare to spend the first day cleaning. The house is cluttered and the kitchen dishes, silverware, cups, etc. were not clean upon arrival. The bathrooms had mold around the vents, shower walls and faucet handles. 4. Schedule an appointment with your chiropractor for after the vacation since the beds are way too soft. 5. Plan on spending a day of your vacation with maintenance. When we arrived the house had a water leak and we had to ask to have the rusted out grill replaced. 6. We had 8 guests at most on our trip. The house says it can hold 16 but I can't imagine having more than 10. 7. Bring a cooler. There is only one refrigerator which had a broken shelf during our visit. While Sloane did send out a plumber and maintenance the day after our arrival I'm still surprised they would be willing to manage this property in its current condition. The property has a lot of potential (the other side of the duplex is beautiful) but in its current state I would definitely find somewhere else to stay.

The standard for appropriate rentals by Sloan is well below acceptable. I rented a condo which upon…read morearrival was filthy (food in the kitchen sink drain basket), had a broken toilet and a clogged bathroom sink. The floors were covered with dirt, grit and crumbs. The glass coffee table was sticky and dirty. It puzzles me how the condo was cleaned at all without the clogged sink broken toilet being detected?! After reporting these to Sloane, the housekeeping staff did come and cleaned the floors and tabletops. Not the bathroom, however. The maintenance team did come and fixed the toilet. The clogged sink was never fixed. When I asked to move to a different condo I was told they couldn't do that unless the owner agreed to "release" our reservation. I have trouble with that response given the condition of the rental for which we paid. Sloane also told me they were aware the condo was a bit "outdated". I had expected an older rental unit. However, this was not just older or outdated- it was simply unacceptable. Sloane's standards are apparently below acceptable. Never again will I trust this rental agency.

We love Sunset properties! We have been working with this company for over two decades and still…read morelove the service that they provide! Ask for Shaun or Shelly for excellent service. This group really wants you to have a wonderful vacation! They are super friendly and super timely

Super nice kids bedroom had a really nice TV golden picture frame. Patio is super nice next-door…read more Houses were really nice. Our house is very nice.

Never had a problem with Cooke Realty and have been renting our favorite beach house from them for…read morethe last 3 summers. Great customer service, quick response, easy to get to location. Good solid company and will continue to use for our cherished beach trips to Ocean Isle.

Wish I would have read previous reviews. Booked a vacation through VRBO with them. They cancelled…read moredue to their mistake and I got stuck with the $200 VRBO fee. I ask them to refund, because it was their error that caused it and they would not.

If I could have given this place a -10 STARS I would have! I can not say enough terrible things…read moreabout this place and implore you to do your research, even if that is just looking at the pictures that I will post with this review. Let me start by saying we only tried this place because some nice people on the beach recommended it, I will say its location at Sunset Beach can not be beat! However unless you plan to sleep on one of the lawn chairs at the pool (which we debated) I highly recommend you skip it! We stayed in Room 113 and arrived around 10:15pm. My phone had died on the way in so the first task after opening the room was finding an outlet so that I could charge my phone. Maybe not the best choice... I couldn't get any light to turn on because apparently they weren't plugged it, the hairballs I encountered were larger than my fat cats that I left at home, and the shear amount of dirt and toilet paper was enough to turn your stomach. I did finally find an outlet beside the very dirt toaster oven. There was a microwave but I wasn't brave enough to look inside. The second thing I had to do was find the restroom... another unfortunate need. The shower curtain was COMPLETELY black with mold and there was hair in the shower. (GROSS!) Last but definitely not least when my husband turned down the bed the king size bed had been left with a Queen fitted sheet and flat sheet. Yep folks, just when you think it couldn't get any worse we tried to adjust the fitted sheet only to find the most apprehensive, disgusting, and unsanitary mattress pad that was crusted with yellow stains of God knows what! Lord help us if we had had anywhere else to stay we would have left immediately. Needless to say out of desperation my husband and I huddled on one side of the bed (the "cleanest" side) clinging to one another and shared the one pillow I had brought from home. Did I mention we sprayed the entire bed with Lysol before we laid down. We neither one slept a wink and arose early just to get the heck out of that cootie infested room. We spent all day on the beach and around 4pm decided to go back, carefully not touch anything and rinse off (don't worry we wore flip flops and used our own towels) and GO HOME. Leaving our last night unused but thankful to go home to our clean beds and house. I did send an email to Sloane Vacation Rentals who manages the property and they did call and say that someone from management would follow up. No one from management has followed up. Unless you want some type of cootie or std I would highly suggest NOT staying here and wasting your money. It was soooooo gross! **Also wanted to add that there was an unknown blood or fecal substance on the light switch in the bathroom. Don't worry it is pictured below.

Do not rent 104 until some serious upgrades are performed. paint and some wall decor is not…read moreadequate. some of the issues: -NO AC in living room/kitchen. Ancient dirty ac unit in bedroom- really only cooled the air, did not dehumidify. - the whole place reeked of mildew when I entered - filthy floors - stained bathtub can't ever look clean - hideous kitchen with very very old and very dirty stove/oven. I had planned on cooking which is why I needed a kitchen. I made coffee only. a new stove 24" wide is not so very $$$ - get a new one! - badly chipped and rusted microwave. Replace it - they are not expensive! - no wifi or tv for first 24 hours - no working outlet in bathroom the only good points: I did not see any bugs, the dishes and bath towels are new.

Great service! The young lady in the front office - Summer is so helpful, professional , and nice…read more I wish all companies could have a Summer working . Great place, beautiful view, agency has great service. Try Williamson for your vacation rental in Ocean Isle.

Unlike Sloan Realty, Williamson Realty was very gracious when we informed them of bugs we found in…read morea condo a few years ago. They offered to move us to another condo but the two available didn't meet our needs. They refunded us 1 days rent for our issues. Grade A company.

What a GREAT company! We have been using them since 2015 for our rental property and they have…read moreconsistently provided Excellent service! Friendly, Professional and Reliable! We highly recommend them!

Their towels and bed linens are really nice, sheets are 100% cotton and of nice quality and the…read moretowels are 100% cotton, heavy & absorbent, we were availed of their services in a rental on Sunset Beach and were very happy, they gave us more than enough towels to get us thru the week

Beware of this company. They refused to respond to phone calls or emails and are involved in…read morenumerous lawsuits. I have filed a complaint with the NC attorney general because they have not returned a deposit.

I want to start this review off by saying that Stellar and the homeowners have restored my faith in…read morecustomer service and human compassion. Jaime Green, the Stellar representative, was essentially a miracle worker - she is responsive, professional, and efficient. The owners of rental, whom I have never met, went out of their way to accommodate my family in a crunch, and I will be forever grateful for their gratitude and understanding. The long and short of the story, is we had a family matter that elicited the need to change houses the week before our scheduled stay at another home through Stellar. THE DAY BEFORE we were supposed to check in, Jaime worked with the golf cart rental company, the beach rental company, and the homeowners to switch all of our reservations. The home was simply flawless, but what will make me a forever Stellar client, was Jaime Green and the business that Stellar runs. Thank you, from the bottom of my heart, to Stellar for making our vacation so memorable!