Facial was relaxing and facility is top notch. Very friendly staff. I will certainly return!read more

Quiet room is not quiet in fact most annoying with the rustle of wrappers and chewing of hard nuts…read morethey offer ridiculous

Shanique is a top notch masseuse!! Spavia is always so pleasant when you walk in. Always clean,…read moregreat atmosphere, so relaxing

I booked the Buttered Rum Body Scrub and, unfortunately, the experience did not meet expectations…read more The front desk was not very informative, and I found myself having to navigate the process on my own. The service itself felt lower in quality compared to similar treatments I've had at other studios and did not come across as particularly professional. At checkout, I waited several minutes while the staff appeared very stressed and overwhelmed, which made me feel uncomfortable -- it's difficult to feel at ease when the people assisting you seem to be under that level of pressure. Overall, the experience felt underwhelming and not on par with what I had anticipated.

I brought my mom for a relaxing afternoon at The Players Club & Spa. It was just what we needed! We…read morewent for Signature Massages in the spa. We were greeted by the lovely spa manager who directed us to relax in the spa's relaxation room while we waited for our massage therapists. The massage rooms were very tranquil, comfortable and clean. Calming spa music, warm massage table and comfortable linens. The therapists were very professional. There is a shower in the spa so you can go about your day after your treatments. As we were checking out, the spa manager showed us the wonderfully curated products in their shop. Next, we went to the Tiki Bar by the pool and enjoyed a delicious lunch in the shade. Our server was very friendly and took great care of us. I had the blackened Grouper asian salad and my mom had the Mahi fish tacos. The homemade chocolate chip cookie ice cream sandwich dessert was divine, we both had one. The Players Club & Spa is a wonderful gem in E Naples!

We had an amazing lunch at our friends club , we all had great food , drink and service . Beautiful…read moreplace to gather . The quality was outstanding and the service staff was very attentive .

This place was really nice! We came to town to goto sugarshack , that was a poor experience,…read morehowever, the Shanghai-la was a wonderful experience. The zen here is amazing. It was a very warm august day so we didn't spend much time outside but we did tour the grounds. Quickly. They have a pool but it was not opened. The rooms were very nice. The bed and bedding were amazing. I've stayed in many hotels and idk where they got this bedding from but it was great. I slept like a baby. I'm guessing since this is not a chain they don't have a group of people telling them they need to buy 10000 units from sterns and fosters. If we ever find ourselves in Bonita springs again and need to spend the night it would be here.

Fabulous local fine. The old Shangri-La resort has been restored and is beautiful. Lunch is…read morefantastic. Generous portions and quality food. The menu changes with the seasons, which is great for locals. Definitely a must dine !

They continue to short the time. I do 1.5 hours supposed to have 10 minute 5 before and 5 after to…read morechange clothes meet with therapist etc.. Today I complained again and said I was shorted. I was at the check out desk 10 minutes before my hour was up. Mind you I had already changed into my clothes. When I complained she got snotty with me and said I will review the cameras. Horrible customer service.

I received a 38 minute facial that was supposed to be 60 minutes. Lucia came to get me from the…read morewaiting area 5 minutes after my 11:00 scheduled time. Took her 5 more minutes to get started after I changed out of my clothes. The facial was over at 12 minutes before noon. I was in my car at 2 minutes before noon, after dressing and paying for the service. Very disappointed in getting short changed.

Very much enjoyed my experience, the therapist was very skillfull and thorough. I was able to book…read morenext day and the team was very responsive. Will come back.

By far, one of me and my husbands favorite thing to do in Naples is go to this spa for a couples…read moremassage, and then go next door for lunch at Divine Coffee and Wine Bar, it's a perfect date day! Martina is amazing, kind and always accommodating to our schedule. The spa is beautiful, spotless and relaxing from the moment you walk in to chocolate and water, a simple touch! Staff is always friendly and we will continue to go back again and again!

I've had great massages all over the world, but nothing compares to my massage this morning with…read moreFernando. Truly one of the best in my life.

I just cannot express how amazing this spa is but specially my therapist Robelyn! The facial I had…read morewith her is the BEST I have had in years. She made me feel like I had a mini face lift. But her technique was so professional and incredibly soothing. If your in Naples , even if not staying at La Playa give yourself the treatment of a lifetime and see Robelyn at Spa Terre.

This is very clean environment with new design upgrades much like a higher end spa. The staff is…read morevery professional and well trained and asks about any pain or discomfort you may be experiencing and works on those areas, checking in regularly to ask if all is OK. Really one of the best massages that I've experienced.

Repeat customer here! They're attentive and amazing, just what you need to unwind. Reasonable…read morepricing as well!

Fantastic experience…read more I went for a deep tissue massage, lots of stress build up around shoulder, neck and upper back. Mia did a fantastic job working out the knots - and it was definitely a workout as the knots were like baseballs. Can't thank her enough!! My wife got a pedicure and manicure, and loved the outcome and the conversation. Forgot the ladies name, but she was very nice. Overall, well done and we'll be back.

I called on a Wednesday afternoon. No one answered and the mailbox was full so I wasn't even able…read moreto leave a message. They must have checked their Called ID, I received a return call from a man who was not only unprofessional but incredibly rude. He hung up on me while I was mid sentence when I said who I was and why I was calling. Due to the terrible customer service I felt the need to share my experience with the community so they spend their hard on dollars elsewhere. I should have read the previous reviews as other prospective customers received the same terrible service. I almost never write a bad review, but this one was warranted. There are so many other options for spa services, I encourage you to go patron others.

The environment is warm and friendly. We regularly schedule 90 minutes massage every other week.read more

I have been affiliated with Spa 41 for 25 years. Spa 41 has excellent massage therapists and very…read morenice boutique items that are perfect for the last-minute gift idea. Check them out! Don't miss this treasure.