I'm a spa junkie, and was looking forward to spending the day with my mom at the spa. I got a…read morefacial, massage and had my nails done. My mom had a facial and a mani-pedi. Although the services were really good, the website and customer service weren't. It was very difficult to figure out what I wanted because there were no descriptions of anything on the website. When we called to book something I described the type of skin I have and they just booked us in for services without knowing the price. Personally I would have preferred looking at my options and prices and then deciding what I wanted, but that was difficult to do on the phone. Don't get me wrong, the staff is definitely nice, but the lack of attention to detail was disappointing. Usually when I go to the spa I can get an RMT receipt, but was not advised until afterwards that I had to ask for an RMT in advance. More importantly, they overcharged my mom and we had to drive back to get her money back b/c she had to correct them b/c she booked a package that was advertised online but they charged her individually. It would have been helpful if there was a confirmation email or something when we book so we can check if everything is correct.

Jules was great! Friendly, very meticulous at her craft. The shop itself is bright & clean. I love…read moremy new manicure.

I had a shellac manicure done by Felicity, I can honestly say it was the best experience I've had…read morein a long time. She was very professional, friendly, and she did a fantastic job! Looking forward to booking with her again soon!

Since my first phone call to make an appointment I did not find the staff friendly at all, quite…read morecold actually. I had lip fillers done & the lady I had a consultation with was very nice, knowledgeable & I wished she was the one doing the procedure. The way she made the Doctor who will be doing the procedure sound, made me hopeful I was going to be in good hands.... The day of the appointment I found the Doctor not very friendly. She didn't even know anything about me or anything that was discussed during the consultation. So I had to repeat myself over again. The consultation was $75. For what exactly? There is no point since the information is not even passed on! The woman who was the Doctors assistant seemed a bit out of it, unknowledgeable &, definitely not all there mentally. Just because this isn't an anesthetic surgery does not mean you can slack off & not take the patient seriously. When I was escorted to the desk after completion I was not given much information regarding care of my now swollen lips... just didn't feel all that comfortable or all that welcomed to this "spa". Just like the medical industry... I'm just a # i don't think Ill be recommending this spa for serious cosmetic surgeries. With my 10%discount for being a new customer (I mean #) I'll just get a pedicure.

I was desperately searching for an excellent place to cut my hair, and put a funky colour in my…read morehead. I had so many bad experiences with hairstylist in Toronto, so I never dared to use them for colour. But in here, I saw a gorgeous girl with the most amazing style and colour in her head, so I asked her about the magician's name. She gave me the clue: Jocelyn at Cabello/Hair... I called one Monday and nobody answered (cuz they're off that day), but the more I saw that girl's amazing hair, the more I got obsessed... I went there yesterday, and I'm the happiest girl in Windsor!!! The place is super cool; they have a bicycle hanging from the ceiling, collages of images, shoes, and the people working in there is worth to watch. The clientele was plenty, and from all kind of ages: kids to modern senior citizens. They offered me beverages several times, and the experience was really pleasant. But the best part was Jocelyn. She is a pro in what she does. She is humble, polite, she multitasked, but she never forgot what I wanted. She became my favourite!!!

Love this place, especially jasmine who knows you customers by name and always smiling…read more Thanks for the great hair cuts and I always get good Comments after a haircut from every one

I was in Detroit for a staycation and chose this spa for its facilities (e.g., pool, hot tub,…read moreetc.). It was really nice to just drive up and get free valet since the spa validates it. Everyone we interacted with was friendly and helpful. Check-in was smooth and they gave us a little tour to orient us before guiding us to the locker room. The changing area could have been bigger, but not a big deal. I like that they separated the hot tub by gender so it felt more private - when I used it, I had it to myself. The pool area was nice with different comfy seating options but it was a little too warm in the room itself so kind of uncomfortable to just sit and relax without going in the water. The music was also a little loud, probably to help drown out the sound of people talking. It didn't really bother me too much but this shared space was definitely not a quiet zone - there was no enforcement for loud talkers. I also wished they had more than just cucumber water, as most other spas I've been to offer tea or a specialty refreshment. For services, I opted for a custom massage. It was just ok - I was surprised she didn't ask me about pressure at the start, but to her credit she did lighten up when asked. It's pretty great that you can book any service and enjoy the facilities all day (with no time limits). I would definitely come back!

I have been to immerse many times. Sad to say that the quality of experience does not measure up to…read morethe cost. The treatments are supreme. But the cleanliness of the amenities take away from the experience and win would not recommend. The hot tub had literal dirt/scum in it. The shower had mold. If I come back it will be for treatment, only.

Staff = On point! Helpful, kind, and welcoming. Shout outs…read moreto Saundra, Katara, and LaDonna Facilities = Smallllll. Needs massive expansions in all areas. Services = One of my favorite manicure and pedicures of all time. My nail tech was amazinggg.

It was a very nice and relaxing massage. I'm not sure if the massage therapist had allergies or a…read morecold but you should never hear someone sniffing that way while you're in a small room together. That being said it was a relaxing massage. The enmities were nice. We were going to go gamble after our spa experiences, but they wouldn't let us bring our bags with us and we're talking about purse size tote bags with our swimming suits Makup, etc.

Five stars for gentle flow yoga class from Jourdan and studio. Beautiful studio in former large…read moreestate with beautiful spa, garden room and spa with services. Someday will spend a day here by pool and in relaxation rooms. Join me?

Absolutely the best in Windsor, most cleanest and modern and my go to salon. They provide the best…read morepedicure with massaging stones, and real spa like treatment that I have not experienced in Windsor before

my mani's with amiee are alwaays wonderful. We always have something to discuss. She is the best…read moreat french manicures as well. She is a perfectionist.

I have been a regular client of Holly's for several months and as our esthetician/client…read morerelationship continues each service gets better. Her technique is impeccable, her product knowledge excellent and she is professional in all aspects of service and care. My most recent treatment was the Venus Freeze facial and the results were astounding, (I write this several days after the service). I found all the staff to be friendly and welcoming and the spa environment cozy and relaxing.