1. Aged Wood Co.

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Hometown, IL

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Aged Wood Co.

5.0 (1 review)
Open • 7:00 am - 8:00 pm

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4 years ago

They provided me with top of the line service. Very professional and you can tell they take pride in the work they do.

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Scott P.

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Lowe's Home Improvement

Lowe's Home Improvement

(77 reviews)

$$

Scottsdale, Ashburn

My experience was amazing David, Tonya, and their supervisor help us a lot to get a discount on a…read morecracked pot! The service was amazing and they went out of their way to get us what we needed. I will definitely come back again!

One Star is Too Generous -- A Year-Long Nightmare with Lowe's Patio Door Installation…read more If you're thinking of using Lowe's for patio door installation, run in the other direction. What should've been a simple project turned into a year-long disaster filled with incompetence, miscommunication, and total lack of accountability. It took over 12 months, 100+ emails, and dozens of phone calls to finally get the job barely finished. The original installation was botched. No one followed up. Every time I called, I was passed around like a hot potato between departments that had no idea what was going on. They promised callbacks that never came. They scheduled visits that were never confirmed or simply didn't happen. I had to chase them down constantly just to get basic updates. What's worse? Absolutely no compensation for the countless hours I wasted, the stress, or the inconvenience of having a wrecked install, allowing elements inside, losing heat/AC and being an eyesore in my home for months. They damaged my walls, used high expansion foam and smeared the trim and new door itself, used a 2x4 to cover up the hole above the door because the door was measured wrong- that 2x4 eventually fell and almost struck me coming in the house. Lowe's did nothing to make it right on their own accord. Zero accountability. Zero urgency. Zero customer service. I had to fight and claw my way to get the slowest of responses. Every phone call was a shouting match, every email was condescending and had no concrete answers. It took over 14 months to get the situation fixed, they originally wanted to refund me and call it even. EVEN? the door needed to be replaced after the poor install job and it wasn't the right size! They wanted to get rid of me at no cost to them. They eventually fixed it 14months later and they offered me $150 for my trouble. $150 for 14months of headache and heating and cooling bills that were out of control due to the air gaps and energy loss. That compensation of $150 came out to $10 for every month I had to deal with the door and them. UNREAL. Bottom line: They originally said they would fix the wall and then they realized it was too much work and took back their offer to fix it. I would never recommend Lowe's installation services to anyone. Save yourself the stress. Go literally anywhere else. The safety of a big box company being reputable is a myth, the bigger the store the less they care about a single customer's issue.

Fox Home Center - Vanity, mirror, towel bar, hook, and the shower/tub faucets from Fox Home Center.

Fox Home Center

(53 reviews)

$$

Had to remodel our bathroom in our house - and we only have a single bathroom. So, I spent a decent…read moreamount of time looking at vanities, toilets, bathtubs, fixtures, etc. across different stores and online. Wound up stumbling into Fox Home Center while checking out different places. Honestly, Fox Home Center is probably not the best place to go if you are looking for the cheapest option. But, if you want quality items and, at least from what I experienced, a near "one stop shop" with good customer service, I would recommend Fox Home Center. Mark was great to work with. He answered all my questions and was honest with me. The vanity I originally wanted, he explained, would not arrive in time for our project. So, he helped me find a great alternative. We wound up buying a "display" mirror for a significant discount and we love it. Mark made sure the display was not damaged (a real challenge as this was a big mirror) with shipping. Something that made me trust Mark- to make sure I wasn't getting ripped off, on my own, I went to manufacturer (Moen) website. Turns out Mark was offering me the Moen "sale price", the lowest price that Moen would give if you worked with them directly. That made me feel pretty good, as I had not even asked Mark to give me a discount. When I asked to ship all this stuff to my house, there was no problem or fee. He kept it all together for me at the store as each time arrived, making it easy to keep it together. All items arrived and installed as described. To really top off the good customer service - the Toliet we ordered wouldn't fit (not Mark fault, because Contractors didn't measure until end of project). But, Mark took the Toliet back without hesitation and gave me a full refund. I plan on purchasing from them again in the future, and I am happy to support a local business.

Purchased 2 fiberglass doors and 2 storm doors from Fox. Waited 12 weeks. Order delayed because of…read moreissue with storm door that the Door guy "forgot " to call me back about. They have plenty of people working but only one old man who can help with anything related to doors. I bought 2 Larson storm doors and paid extra for a decorative handle that won't work. The Lock body set needed for this decorative handle is unavailable. Never received the screw trim strips that should have came with the door. Spoke to the owner once in June when order was so delayed. Paid in full at time of order by the way. Mike Laird the owner said call him anytime time with any other issues. I've now left him five messages with no return call. I have a beautiful new front door and a screen door that has no handles and no caps to cover installation screws. FOX Hone Center NOT RECOMMENDED!!! POOR CUSTOMER SERVICE!!

Aged Wood Co. - buildingsupplies - Updated October 2026

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