To the Staff of Ilima at Leihano:…read more We are so impressed with the level of service my parents receive at Ilima at Leihano. The love and care they provide is laced with compassion and grace and it is comforting to know that our mom and dad are well taken care of. The staff is skilled and caring, sensitive to the needs of the family members as well as residents. The wonderful staff at Ilima at Leihano made a difficult transition easier for my parents. We are indeed, blessed to have found such an outstanding home for our parents!

Not only does Ilima enrich the lives of their residents but they also SAVE lives. My 99 year old…read moremother was triaged to the Emergency room when staff intervened. It was housekeeping that noticed mom was not looking well, it was the competent nurses (thank you, Michelle) that monitored her carefully then called for the ambulance. Because of ILIMA, mom may now celebrate her 100th. Ilima SAVES lives.

Thank you to the staff at Kapunawai Ola, my mom was a patient here for 12 days and we couldn't be…read moremore grateful for the care and help she received. She was so comfortable and supported by all the nurses. The facility is clean, spacious, and beautiful. They have activities every day for the patience, helping them to feel included and not excluded from the world while they heal. The nurses were attentive, friendly, and kind to her. Their follow up has been amazing, post discharge, they continue to check on mom. Their services they provide are top tier, I would highly recommend this facility to anyone who needs to heal, rehab, and be comfortable and supported while doing so. Especially to Joan Megna, she was amazing to work with pre admittance, during moms stay and post discharge, thank you so much Kapunawai Ola!!

If you have a loved one that needs nursing care, do not admit them to this facility. The…read morecommunication with staff is unreliable and the nurses are not responsive. They made my relative wait more than 20 minutes for help, sometimes she needed to her diaper to be changed and she was left in her soiled diaper for more than 15 minutes. Also, they did not inform us about all her new illnesses she contracted while in their care. Also this place is not sanitary. Many times we witnessed the staff touching our relatives personal belongings and also, medicines and food without washing their hands, sanitizing their hands and without gloves. I really regret admitting our relative here.

Came here for a tour with a friend. Wow. So totally…read moreimpressed. It's very high end... like a resort for seniors. Minimum age is 62. There is approximately 6 hours waiting list! That would say something! Everything was clean and organized. Staff were all friendly. Wonderful facilities and lots of activities. Beautiful grounds to walk around the gardens. They have a pool too. The food at the restaurant was amazing. I had the best ever crab crusted salmon. Totally impressed. I wish my friend would move here already because I'd visit him regularly just to eat at the restaurant! Hmm I wonder if I could come here as an outsider just to eat at the restaurant. I think I'll retire here someday...

My parents live there, everything was excellent until they got a new general mgr. He is not for…read morethe residents, it's sad. They use to be 5 star by far.

This is a retirement center. It is not a care home. If you are in reasonable health and able to be…read moremobile this is your place. Amenities include pool, gym, hair salon, monthly community meals, aloha harvest. There are lectures and exercise classes weekly. If you want a social scene you will find it. If like me you just want to relax and watch the clouds you can do that too!

Had taken these pics a few years ago when touring this property with grandma. Very convenient and…read morequiet location. Residents and staff were friendly and looked out for one another. Before making any decision, they allowed for grandma to tour the unit that would be available and attend a couple resident events to see if it would be a good fit for her. They have a weekly bus schedule that brings residents to nearby stores and shopping centers. There is a schedule of residential events. Franciscan Vistas offers the ability to be independent, but in a safe community. You can be as social or private as you want. The grounds were clean and well maintained. She ended up deciding she wasnt ready for the big move yet, but glad we got to explore this community as a potential option.

Beautiful retirement facilities with extremely nice people. Great programs that will take the…read morefear of aging and health care. Only negative is no pets

We moved Into Arcadia 10 months ago. We have been extremely pleased. The staff is extremely…read morehelpful. The staff and residents have been very friendly. Our apartment is great. They even put in a charge port for my electric car.

I'm encouraged to see the change in leadership thinking. The Lion dance brought a lot of joy to the…read moreresidents. Resident participation was high and so was morale. Thank you Yvette.

My mother-in-law has been renting a 2 bedroom apartment at Olaloa for almost a year. There are also…read morestudio apartments and 1 bedroom apartments. All of the units sold as real estate and then owner occupied or rented out to tenants such as my MIL. Tenants must be 55 years or older, completely independent in their care (can use oxygen, walker, or wheelchair) or have a caregivers for light duties. While there is staff on site, there are NO caregivers. Many of the residents have lived there for several years, still work and still drive...nicer cars than me! The grounds are well maintained with beautiful landscaping and many of the units have a gorgeous view of the Waianae Mountain Range. The main gate to the community is closed at 6pm and on the weekends. Guests can call the unit they're visiting on the intercom system, but sometimes the system isn't working. If a resident has an emergency, the main office assures emergency personal can access the tenant-though they have their own remote control to open the gate during evening hours-and notifies the family. There are no dining services on site, but all units are equipped with their own kitchen or can sign up for Meals on Wheels. There are daily activities, a library and a gym but it is all in the main building which can be a far walk for tenants. There is also a community garden that the tenants can contribute to, but again, it's rather far from most units. Unfortunately my MIL doesn't utilize any of these services because the walk is too far for her so I can't comment on them but it's nice knowing they're there. All in all, Olaloa is a GREAT community for seniors who don't want to or were having difficulty maintaining a large home. I love having my Mil close by so we can assist her as needed and know that she is in a safe environment.

Aiea Heights Senior Living has been wonderful to my mom! Between the care she received in the…read morehospital and a couple of skilled nursing facilities, my mom has adjusted the best to Aiea Heights because of the caring staff. Jane, the nurse in charge of Aiea Heights, is the best that you can find! Jane is compassionate, responsive, responsible, accommodating, cheerful and easy to work with. She addresses all of the patient's concerns promptly to ensure they're happy with their stay; from concerns about noisy roommates, to the quality of the food served. She plans ahead and alerts the staff in advance to ensure everything is in order when the patient has a doctor's appointment. The nurses and CNAs on site are also very understanding and helpful, which makes a world of difference since they are the ones who provide the care 24/7. There is an activities person who coordinates exercises for the seniors to help keep them engaged. There is a small living room where the patients and visitors can hang out; since space is limited, they ask that visitors give them a heads up before coming in to avoid overcrowding. The cost of foster home care is super pricy in Hawaii, but Aiea Heights goes above and beyond with the quality of care provided so you get what you pay for. We wish they accepted Medicaid because my mom would likely elect to stay there forever if that was the case. Nevertheless, we are grateful for everything Aiea Heights has done for us during our stay there on our long journey of finding my mom a foster care home that will accept spend down to medicaid.

The way that this business treats there residence is terrible. I would suggest anyone to not have…read morethier loved ones to this care home. They don't treat their clients with respects and think that some of their employees contributed to the downfall of thier clients. Treat people in their final years with respect. Again don't send your loved ones to this business.

I'm thankful for Ann Pearl Rehab & Nursing for their continued excellent care of my daddy, Don. My…read moredad had been going in and out of the hospitals for various of treatments! He had been through so many adversities, but always made it through like a trooper. Thanks to prayers, he has always got better and came home after rehabilitation. Just this time, he's weaker, older and probably can't be as independent as previous years. My dad was here several years ago for rehabilitation and felt comfortable here. I was so relieved he was here again at this facility. Sometimes beds were not available at the facility of your choice when leaving the hospital. It's an older 104 bed skilled nursing facility, but has a more of a homely feel. The workers and residents were really caring which was helpful for my dad in getting acclimated to a new home away from home. It was a convenient place for us, since it was closer to home with many free available parking. We were so grateful for in-person visits or window visits during the Covid Pandemic. Visitations were so important for our love ones to be able to see their families. Anyone would rather be at home with their love ones, but he knew my mom can't take care of him anymore especially if he can't walk much and he needs the help of a facility. He had no complaints but sometimes he felt like burden. The facility does their own laundry so it helped from having your clothing article lost. You can also take home the laundry and do it yourself. My dad always looked forward to his meals and they seemed to offer many variety of ethnic foods. I appreciate all the staff help, my dad's friendship with residents, activities like bingos, programs, karaoke & more. Good thing he loves to color pictures. Coloring has been keeping my dad going with a purpose. He seemed to be in good health and at the end of the 2021, thank you to Ann Pearl's staff for all you do for all your residents especially during this Covid pandemic! This is my 200th review on the last day of year 2021, I wanted to do a 5-star review on a business that I was grateful for and I chose Ann Pearl Rehab & Nursing! Thank you Ann Pearl! Thanks for reading my review! =)

The Nurse call button system... hmm...Imagine needing a brief change but pressing the nurse call…read morebutton only works half the time? Mom's button is like that. I once taped the cable into the wall plug to provide a possibly better connection. A few days later I saw that my tape was removed. Fire hazard was their excuse. So it went back to working only 50% of the time. Now think about having to sleep in your own pee or BM because you can't get in touch with the "available" evening shift nurses to give you a change... The evening nurses even keep mom awake sometimes, because of their loud laughing and talking. She says it sounds like they're having a party or something. That makes it hard/impossible to get some sleep. Then Mom and I had an argument about going to their "morning exercise" to at least try to get some movement/exercise of her legs, feet, arms & hands. Not being self-motivated about doing it, we both got angry, then upset at each other ... During this argument, I left rather than escalating the situation. That made mom upset and sad. In pops SANDI from Ann Pearl's social services department. She was so anxious about hearing mom's story about what happened. SANDI was even more excited to alert mom's POA (her "daughter" who lives in Florida). In hindsight, Mom even admits she was an extremely bad choice to serve as POA. SANDI just made things worse. Now Mom's "daughter" has extra "ammunition" to use against me in court after mom passes. Rather than an even 50/50 split of mom's will, I'm being taken to court in an effort to acquire my 50% share, leaving me with nothing. This is the person who makes no effort to help or visit, and is waiting for that final day. But she's POA, while I'm walking there twice a day to visit mom and keep her spirits up. Thanks SANDI. So remember folks, don't consider this place as a potential retirement facility. Undependable nurses and dangerous social services to provide help. Crappy physical fitness and little to no effort in trying to rehabilitate the patients... I really hope my review really makes you forget about this place. Never mind about 1 Star... a ZERO STAR rating should be allowed... especially for places like this.