So, my ex husband is a surgeon in Los Angeles and NYC, and I like to think of myself as VERY well…read moreversed in the botox arena. Dr. Van Reken ROCKS !!!!!! Now you know and your welcome

I never write reviews, but after visiting the office, I feel COMPELLED. I called the office and his…read morestaff told me it would be $950 for 3 PRP treatments. I had to pay $50 for a consult that wouldn't be applied to the treatments. I get to his office and he said no, $950 is for 1 treatment. I told him his staff told me the other price. He said he has new staff and they were wrong. Um, no, you should have honored that price! I took time off work and paid for a consult I would NEVER have gone to. I'm furious to say the least. He should have honored that price. I have no respect for people that don't own mistakes like this. I'll never go to this company for ANY services.

Love this office! Everyone is so incredibly nice and helpful. Ashley is my girl! She is amazing…read moreat what she does and is the sweetest! I highly recommend her for any fillers. Gentle, takes the time to answer any and all questions, goes the extra mile to make you feel comfortable and make sure you are good with anything and everything talked about and done.... and her work is awesome!

This review is for Molly, Advanced Aesthetician in Dr Murphy's office. I've not had the need to…read moreconsult Dr Murphy yet but a close friend referred me here because she was happy with the surgery she had done by Dr Murphy. I've been going to his office for facial laser treatments for 2 years. Previous laser tech was wonderful, caring, knowledgeable. She has since left the practice and I met Molly today for my annual laser touchup. I am so impressed with Molly's skill and professionalism! I am an RN and her care was very thorough and nurse-like! Her aesthetician training was in evidence with the pre- and post-treatment support she provided. As I'd never had laser treatments in the past I had nothing to compare to, but Molly gets it right. I witnessed her planning, assessment, action, reassessment...proper skin prep before, full aftercare with products she put into little containers to send home with me, detailed instructions. I highly recommend Molly and trust her judgement and skill.

I have received Sculptra from Bailey twice. She's fantastic! She's very knowledgeable, and takes…read moreher time with this procedure. So excited to see results! Everyone is very professional, and friendly. The spa is very welcoming and serene. I love the infused water they provide too! Highly recommend this top of the line med spa!

I've been to their sister spa, Refuge Spa, in the Renaissance hotel downtown and was very excited…read moreto try Dolce Vita!! it's a very modern space with beautiful views. I think the landscape is probably my favorite part. They don't have manicure/pedicures like other spas, but offer med spa treatments, which is nice if you're into that! I got a diamond glow facial and my Estetician was very nice and professional. I would say this has a little bit less amenities than the casino spas and the critique I have is there's only two showers for the women's locker room so I ended up waiting a bit to get in ready

Absolutely love my experience with Kat and the Beauty Collective! Each time I come in we always get…read moreto chatting and catching up on all the things that have happened. Every time my services come out wonderful and I leave feeling refreshed! Their new place is absolutely gorgeous and the set up is perfect for their high-end and luxurious treatments!

I don't usually write reviews, but I felt like this one really deserved it…read more I had an Opus face treatment with Erin at The Beauty & Wellness Collective, and from start to finish, the experience was amazing. Erin was incredibly caring, thoughtful, and made me feel comfortable every step of the way. When I first walked in, I'll be honest--I felt a little intimidated. The space is beautiful, modern, and very high-end, and I wasn't sure I would fit in. But that feeling didn't last long at all. The entire staff is so warm and welcoming, and they truly make you feel like you belong there. What stood out to me most is that they genuinely care. There was no pressure to upsell anything, which is rare. Instead, they took the time to understand what I needed and helped guide me to the right treatment. I was also nervous about pain going into it, but Erin was so gentle and reassuring that it made the whole process much easier than I expected. I actually traveled 2.5 hours to come here because I've had bad experiences elsewhere--spending a lot of money with little to no results. This was completely different, and it was absolutely worth the trip. I would highly recommend The Beauty & Wellness Collective to anyone. They made me feel comfortable, cared for, and confident in my decision--and that means everything.

After 15 years as a patient of the Janigas, I've witnessed firsthand what sets them apart. They've…read morecreated a family-like atmosphere that brings genuine ease and comfort to every visit; something I've never experienced in another medical setting. Their attention is real, their care is unwavering, and they consistently deliver expertise at the highest level. What truly impresses me is their fearlessness in challenging their own work by embracing cutting-edge technology, making them a beacon of innovation in Reno's medical community.

Very nice office and office staff! Dr. Jen puts you at ease,…read moreand explains things as she's doing your procedure. I would highly recommend her and this practice!

Emily is awesome! She's friendly, helpful, honest, and fair! I've made Bella Grey Med Spa my go-to…read moreplace and so grateful to Emily and her staff for making me feel welcome and taking such good care of me during each visit!

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

Horrible customer service. Dr is motivated by money not patient care. Front staff are great, feel…read morebad for them..... cancelled me as a patient due to a billing issue, which was my error but was quickly resolved. Treated me as if I was a delinquent client with a bad customer history, which I have never missed an appointment, never showed up late or not paid in full, I dont even think in my 10ish years I even rescheduled an appointment. Treated every appointment like it was my 1st visit, no relationship. Strange jokes and odd sense of humor. I guess he did me a favor in the end.... thanks!

DO NOT GO HERE FOR COSMETIC PROCEDURES!!!I had seen Dr. Van Reken to get rid of a double chin. The…read moredoctor performed Kybella injections to dissolve fat. The doctor placed no Kybella under my chin, where the fat was located, instead he placed 3 vials of Kybella in my neck. I thought the placement was odd but he said there were arteries under my chin and it was dangerous. He said the small needle he was using for the injections could nick an artery. Trusting him, I let him proceed, I thought the Kybella must spread out from the injection points. After the swelling had gone down I started to notice loose skin, sagging, and crepeyness in the areas of injection. I asked the doctor if he was aware that this could be a side effect of Kybella, he told me he was. Well, the doctor never told ME, the patient, this could be an issue. Had he told me I would never have had it done. I went from a smooth neck to a neck with wrinkles, sagging, and SEVERE loss of elasticity. I gave the doctor the opportunity to correct his error, he offered another procedure which he made me pay for. This procedure did NOTHING to correct the problem. I called the office to see what else could be done and the doctor refused to work with me. When someone makes a mistake, professionally, I believe they should fix the mistake they created and not charge the client for their error. I believe, that they, in good faith should continue to work on fixing their error until it has been corrected. But most importantly, when it comes to medical procedures, I believe the doctor should disclose all risks, which Dr. Van Reken DID NOT DO!

DO NOT go to Jen Booth here. She has no idea how to cut hair. Chopped my bangs to smithereens,…read moregoing in the Wrong direction. She promised she would never do it again. 24 hours before my appointment she canceled, saying she "didn't feel comfortable having me come to Her Salon". Because she doesn't want the owners & other stylists see that she is a sloppy stylist who doesn't care if she destroys your hair.

Dre is the greatest hair stylist I've seen in ages. Great care and conversation! The space is well…read moreventilated and starkly lit.

I've been a client of Libby's for over 15 years and she helps me look fresh and great for my age,…read moreand not like I've had work done. When I disclose my age people are usually amazed and I just say "Thank you Botox cosmetics" but really I should say "Thank you Libby". Libby knows where to place it along with other "cosmetics" so you look fresh and natural, not tired.

LOVE this place. I am so thrilled with how my filler and botox looks. Libby is an artist!read more

Oh my goodness, Laci is a master of her trade! She has an incredible aesthetic eye, flawless…read moretechnique, and is absolutely one of the sweetest people ever. I've had multiple various treatments with her since moving to Reno a year ago, and every single time I've been delighted with her work! I love the way she highlights and magnifies a person's natural beauty. I feel 100% confident in any suggestions she has and love just letting her take the wheel. She is by far the best I've ever worked with, and let's be honest, I'm no rookie!

Laci is amazing!! She has a critical eye and is incredibly gentle! The work she does is second to…read morenone! Laci is so sweet and good at what she does! She is EXACTLY who you want to help you freshen up highlight your youthful appearance! She is exceptional!