Absolutely fantastic service received from an employee named Dave. We asked him to help us find the…read moreproper items to repair my parents home. He dropped what he was doing and helped us every step of the way. We will continue to shop there due to his exemplary service.

Horrible customer service. Truly horrible. I'm so annoyed right now I don't even have the energy to…read moreexplain the details of the stupidity and incompetence going on here. You'll just have to take my word for it. One tip - don't bother calling ahead to confirm an item is in stock. They give you wrong information anyway.

Plain hardware has EVERYTHING you could need for a small cabin community without running into the…read morebig city. For tourists, the gift shop portion of the store may not be as large as Arlington hardware, but can compete with quality and style. Their buyer knows outdoor fashion and has the cutest quality outdoor clothes for skiing/hiking. They also have tourist merch like sweatshirts and hats that are so comfortable and cute. The coffee part is always packed, but they keep it running smoothly with minimal wait times. I prefer my coffee medium, so for me, it's fantastic coffee. They have all the milk alternatives, which is a huge bonus! I haven't had the baked goods, but they look tasty. Summertime be on the lookout for the outdoor farmers market with oils/vinegars, leather goods, jewelry and produce stands just to name a few. The homemade donuts are a hit in our friend group. We love plain hardware and usually end up there daily to peruse the aisles when over in this area.

This is more than a hardware store. Cute little trinkets, clothing, jewelry, ornaments and more…read more You have to come here jut to look round and find a treasure to take home.

Needed to rent an extension ladder last minute, staff was very helpful. A little pricey, but the…read moreclosest large hardware store is 30 something miles away. They have just about anything you'd need stocked in tidy, well organized aisles. Would definitely recommend!

They are available to ask for help, and they usually have what I need. I use them for garden,…read morehardware, plumbing, and rentals.

In the world of big box stores, it's nice to know that places like this still exist…read more As you walk in, you're immediately greeted and asked if they can help. Don't let the size fool you - for a small store they have everything you need and more. On our last visit, I swear we were in and out in a minute flat.

cashiers are always rude towards me for some reason. i feel like its racial. only 2 guys in there…read moreactually smile and say whats up.

This is a good small town hardware store with possibly the best selection of loose hardware I have…read moreseen since I was a kid. They didn't have several of the things we needed but it's not like a home depot just a small hardware/general store type of thing. They also have a large amount of dollar items around.

My husband can't leave a hardware store alone, so he had to go in, but wow... They got a ton of…read morethings, a surprisingly large store. It doesn't look that big, but it keeps on going. I mean just from the looks of it, if you need to fix anything, they probably have it. Plus fishing items, some toys, tons of BBQ stuff and other household items.

Brogan was so awesome helping me change all the door handles, deadbolts, etc. for my home, AND…read moregetting all the locks set with 1 key. So helpful.

I loved it. We live in Western Washington. Too far to visit often…read more I got some of my favorite things from there. I got a denim jacket with scalloped edge that get compliments allot. It was on sale! My daughter got a chlorine safe swimsuit,and a pretty dress. Lots more .

I love Stan's! It's a local legend! And I love to support this place any chance I get. The manager…read moreis a dynamo of positivity. He takes pride in his team and the place shows that. I prefer to come here for the value throughout and their shoe selection is amazing! I come here any time I need to buy my boys more shoes or boots.

So ordered a PALLET of rock and waited…read more An email arrived Sunday night, saying delivery would be the next day, Monday between 6 am and 8 pm, so I planned to be here for it. I stayed at home and watched for the truck. At 730 pm on Monday and no delivery yet! I call the 800 number for distribution center. They forward me to the local store (60 miles away, this is rural). The manager at the store sees it was ordered, processed (they have plenty of stock), but they did not see it actually having been loaded that morning for delivery! THEY sent me the email saying it was coming. They "processed" it, but did not load it???? WTHeck. Manager sees it in the system for delivery, but nothing was loaded, so will try to find the drivers or the delivery team manager to figure out what is up! HOW does a delivery notice get sent to email, yet the product NEVER got loaded? Shouldn't the email come after it is loaded? BAD EXPERIENCE. THEY told me to be here today. Not like I picked it. American business is FAILING. We USED to make it happen.

I had to take some paint back which was not the color I had intended. Blake, in the paint…read moredepartment, was a genious! He looked at what I had and the specifications, which explained what had happened. He was concerned about a working solution but with the ability to work between customers while I did other shopping, Blake was able to work with the paint and tints to make a very pleasing alternative. He was very professional, patient, and communicative with the other customers and me during the entire process, making everyone a happy customer. If you need any paint mixed or colors blended, Blake is your guy!

We moved from Chelan (Kelly's Hardware, Lake Chelan Building Supply) to Wenatchee (Lowe's, Home…read moreDepot) a few months ago. Trying out the big box stores and finding myself tipping pretty seriously toward Lowe's. PROS: Friendly staff, Veteran Discount good in store and online (HDepot offers one but you must show Vets ID to someone in the store to get the discount - not nearly as good), Good selection, Excellent prices, Online ordering is easy to use along with their App. And I tried their Curbside Pickup today for the first time and it worked perfectly. CONS: I have used their In-Store Pickup many times and it's not working well. Pickup shares the same counter as Customer Service and Returns so it is often crowded. (photo shows unattended carts and carriers jamming two of the three isles in the Cust Svc area. Only one employee waiting on customers. What you can't see is two other customers waiting in line beside me - 6-ft away of course) Seems like most times, the associate who helps me has a hard time locating my order. There must be a way to make this work better. If it can get fixed, I'll give 5-stars. BUT - now that I've had such good luck with Curbside, that will be my default. But I sure do miss Kelly's and LCBS :-)

0/10 for the Lowe's corporate office. I ordered a refrigerator and dish washer - big sale day -…read moreand delivery - install - haul away was free. The order didn't total right - and the free haul away was in doubt to the last minute. Spent 3 hours+ on the phone/email to ensure it was right. Overcharge - trying to get restitution.