Very poor customer service, I think they really don't care if you spend your money there or not. I…read morewon't!!!!!

Everyone is always very helpful good place to shop! They have pretty much anything you need the one…read morein Wenatchee also they are very helpful and you would be surprised about what they stocked!

This is more than a hardware store. Cute little trinkets, clothing, jewelry, ornaments and more…read more You have to come here jut to look round and find a treasure to take home.

What a wonderful find. Looking for an espresso I wouldn't have looked here, but the grocery next…read moredoor sent me there. It's not your ordinary hardware and home & garden store - they have so much more - VERY eclectic. Glad to find a good coffee and pastries in this neck of the woods.

I go to Cle Elum Hardware quite often. Whenever I have a question, I ask for Keith. Keith Sr. and…read moreKeith Jr. are so very knowledgeable and helpful.

They are available to ask for help, and they usually have what I need. I use them for garden,…read morehardware, plumbing, and rentals.

In the world of big box stores, it's nice to know that places like this still exist…read more As you walk in, you're immediately greeted and asked if they can help. Don't let the size fool you - for a small store they have everything you need and more. On our last visit, I swear we were in and out in a minute flat.

cashiers are always rude towards me for some reason. i feel like its racial. only 2 guys in there…read moreactually smile and say whats up.

This is a good small town hardware store with possibly the best selection of loose hardware I have…read moreseen since I was a kid. They didn't have several of the things we needed but it's not like a home depot just a small hardware/general store type of thing. They also have a large amount of dollar items around.

My husband can't leave a hardware store alone, so he had to go in, but wow... They got a ton of…read morethings, a surprisingly large store. It doesn't look that big, but it keeps on going. I mean just from the looks of it, if you need to fix anything, they probably have it. Plus fishing items, some toys, tons of BBQ stuff and other household items.

Brogan was so awesome helping me change all the door handles, deadbolts, etc. for my home, AND…read moregetting all the locks set with 1 key. So helpful.

I loved it. We live in Western Washington. Too far to visit often…read more I got some of my favorite things from there. I got a denim jacket with scalloped edge that get compliments allot. It was on sale! My daughter got a chlorine safe swimsuit,and a pretty dress. Lots more .

I love Stan's! It's a local legend! And I love to support this place any chance I get. The manager…read moreis a dynamo of positivity. He takes pride in his team and the place shows that. I prefer to come here for the value throughout and their shoe selection is amazing! I come here any time I need to buy my boys more shoes or boots.

Oh no! The VERY excellent lumber loading area has been ruined. !…read moreWhy would you eliminate the part that SO many contractors look forward to and appreciate?! My rating of my "second home" has dropped a full Star. Am I missing something? I don't think so.

Come on Home Depot! I went to buy a Brad nailer. On their app it was $80.00. I Got to the store and…read moreit was $89.00. So I went to the customer service desk to ask why the price difference. The middle age lady with the long hair and glasses told me she didn't know why the price was less maybe it was my military discount. I showed her my cart and said no that's the price before the discount if I even get it. She then explained all she can do is have me order it online then you I would have come back later in the afternoon because it takes time for the payment process. By the way I had cash not my card. I wasted a trip up and back for false pricing. Then they want me to come back in the afternoon to pick up the item from their app. Seriously if you are going to post a price then well it for said price. Needless to say I went to Lowe's and bought a Brad nailer. The lack of help and customer satisfaction at Home Depot was a FAILURE at best.

We moved from Chelan (Kelly's Hardware, Lake Chelan Building Supply) to Wenatchee (Lowe's, Home…read moreDepot) a few months ago. Trying out the big box stores and finding myself tipping pretty seriously toward Lowe's. PROS: Friendly staff, Veteran Discount good in store and online (HDepot offers one but you must show Vets ID to someone in the store to get the discount - not nearly as good), Good selection, Excellent prices, Online ordering is easy to use along with their App. And I tried their Curbside Pickup today for the first time and it worked perfectly. CONS: I have used their In-Store Pickup many times and it's not working well. Pickup shares the same counter as Customer Service and Returns so it is often crowded. (photo shows unattended carts and carriers jamming two of the three isles in the Cust Svc area. Only one employee waiting on customers. What you can't see is two other customers waiting in line beside me - 6-ft away of course) Seems like most times, the associate who helps me has a hard time locating my order. There must be a way to make this work better. If it can get fixed, I'll give 5-stars. BUT - now that I've had such good luck with Curbside, that will be my default. But I sure do miss Kelly's and LCBS :-)

You could start by hiring enough people to help your customers. Then when you have a sale, put…read moreeverything together so we don't having to cover the whole store and get stuck trying to find someone to help us and not speed up and walk away as we get close. Most of all, stop making excuses as to why it is this way. Come up with solutions.