Bought a new lawnmower for $1300 in May from State Sharpening. After normal weekly usage through…read moreDecember (7 months) the battery died and would not take a charge. A battery should last longer than 7 months and it had never even experienced a winter while in my possession. I suspect the lawnmower may have been in State Sharpening's inventory for a period of time before I purchased it, so maybe the battery was not really very new. I was hoping to get either a warranty or a discount on a replacement battery. Instead, they said they would charge the battery for 24 hours and it would cost me $3.00. I had already tried recharging the battery and had told them that it did not work and it was completely dead as they confirmed. I asked if they really needed $3.00 to try to charge my battery, and the answer was yes. They were not going to do this as a courtesy and it was $3.00 to "try" to charge it. I guess when you buy something this expensive and you experience a problem that you should not then you expect some considerations, and they actually wanted $3.00 to charge a battery! This lawnmower was my second and final purchase from this store. I won't even buy parts from a store like this.

I purchased a new Toro TimeCutter with bagger earlier this year, which was assembled and delivered…read moreto my home by State Sharpening. On the first use, the bagger detached during operation and was damaged. It was replaced under warranty. However, during the second use, the same issue occurred--the retaining pin worked itself loose, causing the bagger to fall off again. I contacted State Sharpening and spoke with Dominic, who indicated he was unable to find a solution and said that the manager, Drew, would follow up with me. To date, I have not received a return call. Based on the lack of follow-up and resolution, I cannot recommend this company.