I would NOT recommend this business to anyone. During the pandemic, my daughters started voice lessons with the owner, Lauren. After almost a year of lessons, another opportunity came up for Lauren and she moved my girls to a different teacher. After a few months, my girls didn't want to continue voice lessons. To be honest, I'm not sure if they ever really wanted to take them or if it was just something they could do during the pandemic. When I reached out to the owner to let her know we would not be continuing lessons in May and June, she returned my email with a slew of examples as to why she was above being the teacher of my children and why she really moved them to another teacher. Needless to say, that didnt sit well with me. Why was a paying a voice lesson teacher who did not give feedback about a 9 & 10 year old to the parents until we decided to leave the school? With no communication Lauren cancelled all future lessons, that are paid for on the 1st of the month, for the month of April. It was quite a surprise when my children logged in for their lesson to no teacher. After calling and sending an email to the owner, I was told then that all lessons were cancelled and I would receive a refund for the lessons that she cancelled. Okay, sounds fair to refund the customer for the lessons that she as the owner cancelled, right? Yep it did to me too, until the refund was not the correct amount. When reaching out about this, I was told I was given a discount when the teacher was switched in January and that I was not owed a refund. I was never given a discount, I still paid the same $90 for 3 lessons a month. Other teachers at this school have lessons 4 times a month for a $115 fee. The owner who handles the schedule didn't even know that we were not getting weekly lessons. Even after sending her the dates my children received lessons as well as what I continued to pay, she refused to answer my email and has yet to give me the full refund for the lessons she cancelled. She is not an honest business owner and refused to respond when I placed a complaint with the BBB, if you didn't do something wrong, wouldn't you want to respond to a complaint against that is questioning your integrity as a business owner. read more