Re-Key Motorcycle Fast, Friendly, smart and knowledgeable…read more Tried others and they either didn't call us back or charged double of what Roger charges. Nice touch having the owner do the work and he guaranteed no charge if he couldn't do the job! This is how all business should be conducted (5 STARS) After reading some of the other customers poor reviews I determined they mistook this with another business or they're from another business trying to discredit him...they even called him by a different name...

Such a great experience!!! They answered my call quickly and arrived to where I was stranded VERY…read moreQUICKLY. Good old fashion hardworking people with a help your neighbor attitude. I would recommend them time and again.

The locksmith service was the best I've ever experienced. They're so professional and really care…read moreabout their customers. Joe expeditiously handled my lock changes, and solved all other security concerns that I had after moving into my new home. I "highly" recommend this company!

BUYERS BEWARE!!! HIGHLY UNRECOMMENDED!!…read more I called this morning and set an appointment. The buisness location doesn't actually exist, on maps it says 217 SE 1st Ave, they just borrow Iron Legion's parking lot and work out of their van!! I was looking to have a new key/key-fob combo cut and programmed for my sister in laws new car, which only came with 1 key and no fob. I bought the blank one/key fob online. I called and set up an appointment, and the price was $100. After 2 and a half hours, the technician could not get the job done. He said his key cutting machine was not functioning properly. He said the key fob was programmed, however there was no "immobilizer" (meaning chip), so I would just need to pay another locksmith to cut the key only and I would be good to go. He said it would be like $15. He said he could charge me just $75 for programming the key, instead of $100, since his key cutting machine was not cutting properly. Throughout the process, he even called his manager and the company paid for a "key code", at no charge to me, to try to get it right, but it would not work. His manager was talking to him on the phone, told him to take her off speaker phone, and he told me that she told him NOT to provide me with the key code that they had to pay for!! Chase, the technician, Greta kid, didn't think that was right, so he gave me the code anyway. He referred me to Ray's Locksmith. So I go down there, I find out there IS an immobilizer, so I end up having to pay them to take care of it all!! They said the key code that they gave me wasn't right for the key type anyway, probably why he couldn't get it done. Rays got the job done but I had to pay for the work they did. They gave me a break and only charged me for the key programming, only $90 total. So I called "Be Secure" back, because all they did was program the key fob, and I shouldn't have been charged $75 for that. I asked to speak with a manager! I'll be demanding a full refund. We'll see if they call me back!! PS the technician, Chase, was great!! He was doing everything in his power, it's not his fault his machinery wasn't working right. Also the dispatcher, Danielle, was awesome! But these people owe me a refund. We'll see if they call me back! HIGHLY UNRECOMMENDED!! Go to Rays Locksmith, been in business in Ocala for years! Im all good to go now! Should have gone there in the first place. ****UPDATE**** Dana, the manager called me back. I explained the only thing that got programmed was the key fob itself and that I just had to pay Ray's $90 to get the job done. I requested a full refund, and she did refund my $75. She apologized and said this type of thing never happens. So take that for what it's worth, for her being present and not fighting me when it comes to a full refund I lll bump them from 1 star to 2 stars. Still, avoid the headache...

Brian was thorough and professional. He offered immediate service and his prices were fair and…read moretransparent. I would recommend Lock It Up and would choose this company if I need help with my doors again. Many thanks!

He showed up right on time and did a great job, checking each key to make sure they all worked. He…read morehad a pleasant demeanor and seemed very trustworthy.

Bought a home and wanted to re-key locks. Searched the internet and chose DNA because of the area…read morethey covered. Called on a Friday afternoon and we're thrilled that they could come that same day. We had some quirks with the locks on our home, but Derek was able to change them all to our liking. We had a lock added to one door and Derek's attention to keeping his work area clean by using a drop cloth to catch sawdust droppings caught my attention. Thank you for not leaving a mess for me to clean up. We are very impressed with this gentleman's work. Will give him a call if this service is needed again in the future.

Used in the past, was great. Have new house called MULTIPLE…read moreTIMES, no call back. Hate that! Out of business?

Great experience. Mr. Ramos was very responsive and prompt and came out to help me on the weekend…read more He let me know what my problem was and that it wasn't so expensive I was able to get me a new key fob so I had a back up as well. Definitely recommend.

I requested a quote in the morning and the owner was able to fit me in the same day, coming to our…read morehome. Highly recommend. Professional, no surprises, and everything is working after reprogramming 3 keys for the car. Guarantees his work. Didn't ask for anything more than the exact quote (he came at one price, not a range). Very happy with his service.