It feels impossible to book an appointment because they do not answer their phone. They are only open for appointments so their store front is locked and closed as well:( read more

The person who answers the phone and whom manages the front desk is the epitome of rude. They lack basic customer service skills and human empathy. Affordability is an inexcusable reason to treat customers crappy. Negative five stars. DO BETTER! BE BETTER! read more

Phone number is inaccurate. Staff rude, lazy, and unhelpful. Building looks like it should be condemned.

I went in today for services and had such a great experience! From when I called in to set an appointment from the moment I walked out of the door of the business I was treated with quality customer care. The woman who helped me was gentle with the finger printing and clear with instructions. Would definitely recommend coming here! More affordable than another place I had recently gone to. You are asked to wear a mask, but there's nothing wrong with people wanting to protect themselves in an ongoing pandemic. read more

I was referred to this provider by my company based on its location. I walk in and the agent was not very welcoming, but I imagined this is probably the nature of this type of service. However, afterwards, I noticed the interactions of both employees are generally dismissive. They treat the customer as if they are in the way of their other business (they also double as an insurance provider for Farmer's) and they don't provide information unless you ask them a question directly. Each question is answered with a condescending tone and were only yes or no responses. After the fingerprint scan, they explain nothing to you about the next steps. The job was completed, but I expected more from a small neighborhood business. read more

The service is great here, the couple that owns the company is very understanding and will not waste your time as they expect the same respect. I have came here for multiple licenses and each time was such a easy process! Much more affordable than any of my past places. read more

Horrible. Avoid at all cost. I called and made and appointment last min and front desk girl said just come in. The old Asian man got all crazy bc there was three ppl in the small room and demanded who made and appoint and who didn't, someone needs to get out. Rude towards the customers and they are sooooo slow. Im not paying for that kind of service ever! I made a call to Performance Live Scan and they were able to get me in last min. It is located in Camino del Rio. Gooooooo! I was in and out in 10min! read more

Review is for livescan services located in the Farmer's Insurance. The individuals performing the service are Farmer's employees. I arrived on time. Agent arrived 10 minutes late. I was standing in front of her door and she walked right past me to unlock it. I had to initate the conversation by asking, "Is this your place of business?" I think she was surprised because I was wearing my biking clothes (tank top and jean shorts) with my backpack, and she was purposively avoiding eye contact with me because of her location is City Heights. Instead of allowing me to sit down in the waiting room, she asked me to stand outside while she "set up". The setting up was turning on the machine and the lights. When she opened the door, she did not say anything like "Welcome" or "please come in". She just opened it a crack and then walked away. The fingerprinting service itself was also problematic. She cracked my knuckles trying to role my finger instead of explaining the process to me. This was my first electronic fingerprinting experience. I would say, if you are black/brown avoid. Also, I would say for insurance, we are a Nationwide Family and will remain one even if given the option to change. read more

I Came in and got greeted by an Asian lady at the front desk. She didn't look like she wanted to roll my fingers, and gave me attitude when I asked her a pen. She literally rolled my fingers in about 2 minutes, she was grabbing my fingers all hard like she was in a rush. She was rolling my fingers a little too hard, I was about to tell her to calm down but I kept my composure. It was a horrible experience, I wouldn't recommend this place for any Livescan work, she was super rude. read more

First of all, the door and window say Farmers Insurance and if it wasn't because there was a small sign on the sidewalk, I would have kept driving. I went here because it had great reviews but I quickly regretted it. Lynn was the person who helped me and she was so rude! They have so many things going they don't even know who is there for what even if they have appointments. I called as a courtesy to let them know I was running a little late to my appointment and she got frustrated with me because she had no idea what I was going in for. Then when I requested a certain document, she refused to give it to me. I wanted a typed copy because I was submitting it to the state and wanted it to look professional. She refused so then I asked for a photocopy and then she huffed and gave me the one I had been asking for. I was so baffled! I was paying for her services! It wasn't free! So why the attitude? Definitely not going there again. read more

AVOID. i did my livescan for dmv at this place but dmv for some reason never received it.i came back to this Vietnamese ran business to see if they can re-do it or at least check if my info was misspelled. however the lady was very unprofessional and didnt even look into it.she asked to pay twice for the service i havent received. if you want a hassle,waste of time and pay twice,i recommend this place read more

Do not go to this place for fingerprinting. The woman that took my fingerprints was unprofessional, rude, rushed the process, and took sloppy prints. My fingerprints were not legible and now I have to go through a separate security clearance application because of her mistake. I was not given another work contract because of this incident. I am not able to work until my fingerprint issue has been resolved. read more

Quick, friendly, efficient, easy, affordable. I came in without an appointment and on a bit of a time crunch. Aside from the incredibly demanding customer who was just finishing up before me, it was a wonderful experience. Working with kids for many years, I've had to do livescan fingerprinting far too many times, and this was definitely my best experience so far. Would recommend it to anyone. read more

I don't recommend going here. I arrived and when I entered it was like I was a burden from the start. No hello just a grumpy woman sour face. When she started to do the FP the machine stopped working. I was just left standing while she attempted to pull cables and what not. She had to call some helpline. Then after about 5 minutes another grumpy person. I guess to say this was the male owner yelled at me from his office to sit down. When the first woman eventually got her act together she was very unprofessional. She didn't wipe the screen between prints even when the screen was telling her to do so. Not a very satisfying experience. I would think twice about getting fingerprints from this company. I wont go into the way they talk to the insurance customers over the phone. read more

I went in to get ink fingerprinting for my FD-258 card. I was in and out in less than 5 minutes. I provided my own FD-258 card from Amazon. I do not know and did not ask if they provided FD-258 cards. Fee was $20 per card. read more

This is my first Yelp review ever and sadly it is NOT good. This company messed up my Livescan by inputting the wrong info and refused to help afterwards. Tom hung up on me twice and called me a liar. AVOID this place in less you are into abuse. read more

I needed ink fingerprinting and a document notarized for a job out of state, didn't realize this place was right in my neighborhood and could provide both services at a fair cost. $20 dollars for each ink fingerprint document and $10 per notarized signature. Lynn Trieu was the person assisting me both times, she was friendly and fast at getting the job done. There was a fee for credit card transaction so I opted to get cash and return but Lynn was nice enough to waive it for me. This place is clean, professional & conveniently located off the 15 freeway on the corner of El Cajon & Copeland. Easy to find parking too. Highly recommend to those who want quick & good service at low cost. read more

Affordable Livescan - Notaries Near Me - San Diego, California

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Affordable?... called about a quote and is far from affordable. Then asked if they can match competitors prices and she said no. Joke, please change your name to unaffordable Livescan and judging from the other reviews customer service is not your forte. read more

I was a little bit hesitant about this place due to the reviews. I called to ask when they close for lunch (12-1) and Tranh made the appointment for me. Once arriving I was greeted by Lynn but it did not feel genuine at all, granted I'm from the south so I am used to kind greetings. I was the only customer there so there was no reason for Lynn to be so rushed while taking my fingerprints but she was. One of the scans said the print was too dark but she didn't bother to redo it. Overall it was not the worst customer service I have received. read more

I've never chosen to right a negative review in my life. or any review at that matter. but I went in today to get a employment verification check. dot denied immediately at door because I didn't have a mask - the mask mandate has been over a while now - but that wasn't my issue. spent 15 minutes going to neighborMing businesses and finally came back ready for my appointment. walked in and was standing ungreeted until I heard the guy in the back snapping at me and yelling, "what do you want? hellloo??" While snapping his fingers at me like a dog in the most condescending tone I've received from a business. I despise Karen's but this was so bizarre to experience, people have bad days but being this rude to customers is ridiculous. I simply asked the lady who ended up helping me if he does that to every customer who walks in lol. im 21 so I understand thinking they can get away with it. but if this happened to any grown adult they wouldve gone off or walked out. unfortunately I needed my check done today. i hope it was just a bad day read more

I was in and out in 10 minutes. I was a walk-in. Lynn was professional, courteous and competent. Thats all I needed and all I wanted and thats what I got. $18 buck and out the door. Its not possible to get faster service. read more

Very affordable and fast. I highly recommend. I came in on a Friday at almost 5 pm. I work in customer service, so I know how annoying that is. But Lynn was so patient and kind. She helped me out and wished me a good weekend. Incredible service! Thank you! I probably won't be needing another livescan service anytime soon, but I recommend it to anyone who needs one. read more

The customer services are great, the processing is fast, the rolling fee is $18.00 (plus DOJ and FBI fee) and I think that price is the lowest one in San Diego. Please remember to bring your request form with you. I would like to recommend this to everyone. read more

The lady that did my fingerprinting was really nice. I think that the only thing she can improve on is not taking personal calls when with a client. read more

This place doesn't even deserve 1 star. Lynn and Tranh are rude, brash and impatient. Lynn was very rough when doing the fingerprints and didn't explain the paperwork or any next steps of the live scan process. Lynn will get upset if you ask her any questions. Tranh yells at his customers. They are extremely unprofessional and not recommended. No customer service at all. Very negative experience with this company. read more

Great customer service, I was in and out of there in less than 10 minutes. Prices were also fair.

DONT GO HERE!!! I would NOT recommend this company to ANYONE! This company is a chop shop! Although the girl who originally gave me the live scan was nice, the results came back inconclusive due to oversight by this company. When I called and spoke to the owner, Michael, he could not have been more rude! He told me that his employees are not responsible for any errors on their part and that I was responsible for THEIR mistake. It is hard for me to believe this establishment is still in business with him running it. There are twenty other places that charge the same price. Save yourself the hassle and skip right over this one!!! read more

Let me just start this company shouldn't get any kind of star rating. I had an appointment for 0900 I arrived at 0845 to get my finger printing for my nursing. Not familiar with California yet I had to call a few times for the direction and the their exact location to where the their office was at. When I called who ever picked up the phone didn't say the name of the company nor her name just picked up and said "Hello" at first I thought I got the wrong number I had to ask and make sure that I was calling Affordable livescan, which I felt like "ok this already sounds like a bad place to get my finger printing done." After confirming that it was affordable livescan, and the direction and where there location and 3 phone calls after, I finally found the place and I told the lady that okay I was outside and she told me that she wasn't open yet. So I was well I'll just wait in the car till they open. I waited till 0905 I walked up to the door and the door was still locked. I then called again the office it went straight to voicemail. After the 3rd attempt some male had picked up and I had asked him what time they opened, he told me 0900 and that unfortunately he was out of town and that he will call is employer and see where she was at. I told him that I was outside waiting because I had an 0900 appointment. When he called me back he told me that his employer was there at the office and that she had forgot the key to the office and that she will be running late. I was like WTF!! I ended up having to go somewhere else and the guy was trying to have me reschedule my appointment, trying to have me wait till his employer arrived. read more

I can't speak for the actual service BUT I called to make sure they were open which she said they were. I drove there and called to pinpoint the location which she did. I then showed up at the door which was locked. I called twice to say I was there without her picking up or calling back. I wouldn't typically be so peaved to write a bad review, but she knew I was desperate and led me right to the door of a closed business. It's not just poor professionalism its unscrupulous. Also if you are a business please don't answer the phone "hello". read more

* Be Aware * Went to this place to get a live scan completed, and the owners 1) Showed up late, 2) Cold - barely even welcomed me as a customer / Rude, and the most important, 3) I noticed other customer information in plain view (live scan paperwork with address, d.o.b., ssn, etc.). That type of information should be secured at all times to prevent theft or any data breaches. I ran out of there as quickly as possible!! use them at your own risk! read more

Never had a Livescan done, and was confused about the whole process. The girls in the office were extremely helpful, and walked me through the whole thing. Quick and easy! I would reccomend to anyone needing a Livescan! read more