Very seamless process. The rep. was very pleasant. We were grateful for the evening appt.read more

Contacted this Company to replace fencing. Had me do a "virtual walk around" Could not even send a…read moresalesman out. Never heard back from them at all! Guess they don't want business! Take your business elsewhere! NOT recommended!

We had our fence around the pool removed and replaced by Winkler Fence and Deck and they did a…read moregreat job. They were the lowest cost, but still competitive, and went the extra mile to hand dig every fence post so as not to hit any buried electrical lines. Additionally, they are family-owned and local, which is important to me because I want to always refer my neighbor's business over big conglomerates. Call John and his family and get the job done right!

We contracted Winkler Deck and Fence to replace 4 gates and perform minor repairs on our existing…read morefence after receiving a referral. The initial engagement with the owner Curt was pleasant, the quote we received was reasonable, and the job started 8 weeks after we signed the contract. Unfortunately, that's where the good ended... On the day of the job, the crew didn't let us know they were onsite, which wasn't a good start. Then after the work was completed they left without notifying us that the job was done nor doing a walkthrough with us. The next day we looked over the work and noticed that two of the installed gates were not level and were substantially tilted to one side. We contacted their office manager, Tammy, who stated that the owner Curt would stop by the following day to review the issues. Curt was a no-show and after following up with Tammy she stated he would stop by the next day instead. He was again a no-show. We once again followed up and asked for a specific day and time that they would come out so that we didn't have to miss work again and never received a response... The following weekend Curt finally showed up unannounced and without notice and never apologized for the no-shows. He then immediately asked in a defensive tone "What's your problem with the gates?". We explained the issue and he tried to blame it on the previous fence builder. We stated that the previous gates were level and installed correctly and he replied "Well then what do you expect, this was a repair job". Uh ok... I expect properly built and installed gates, per our contract. He finally agreed that one of the gates should be rebuilt after initially denying it had issues and said he would try to reposition the other gate to reduce the slant, but he clearly was not happy about doing the work. Also, after providing feedback on the crew's disappearing act he stated "We have bigger jobs than this that are more important". When I stated I couldn't recommend them to others due to their lack of customer service, he walked off and barked "We have plenty of other work in this area so I'm not worried about it". Wow... A simple apology would have gone a long way... Ultimately they did fix the gates and followed up to see if we were satisfied. However, based on our overall experience I would not recommend this company due to their lack of basic customer service, lack of basic respect for their customers, and shoddy workmanship. Also, they clearly don't value smaller jobs, which is a bad move on their part because they lost future business with me as well as my neighbors who asked about my experience.

This was our 2nd time using Creative Deck. This review is for customer awareness. We contacted the…read morecompany and discussed these matters with them before posting this. #1 - Although we are the property/homeowner, you do not have to be home during install. We are nervous homeowners. We took off work to be there. Unlike other construction we have used, Creative has only ONE crew that installs. That weight is on the ONE foreman who will have to take off work unexpectedly. No one showed. #2 - Calls the day of. We were called the morning of and asked "Can they come today?" We felt this "same day" scheduling was very erratic, compared to what we experienced with this company before. #3 - Customers - mark your wires and inform your adjuster. Your buried internet and automower wires are not marked by the Utility company. Inform your adjuster so he/she can help you get these marked. The 3-star rating was a 1-star. The company took time to speak with us about the issues, so we are showing some teamwork. Gary has been there for decades and knows his stuff. The management here - doesn't have time for conversation or empathy. They will throw the paper work back in at you, and you can see that response in their comments to reviews here. Sometime everything legal isn't moral/correct. We aren't sure we will use them again. It just seems sloppy and unorganized for our type of property ownership. I'm sure it would work great for other types of homeowners.

I would not recommend. I read reviews that identified poor communication with this company, but I…read morehad a few good reliable referrals, so went with them. I addressed the need for good communication prior to signing the contract. I was assured this was not the case, that people are just bitter, and I was assured good teamwork. Well...Communication was HORRIBLE. Job was supposed to be done in 3-4 days, took over a month to build my fence (from first dig until completion). Excuses included: our guy unexpectedly left the country for the month, our machines broke down, we realized we didn't have the parts (tied a plastic bag around the gate instead of a latch and left without talking to me), we need to come back and dig bigger holes (fence came dissembled and parts leaned), broke a pool pipe and needed to order. When I spoke to Jim and stated that I was at the point of writing a poor review. He replied, "Well, when it rains it pours; Some customers have good experiences." I met the project manager 3 WEEKS after initiating the job because I went outside to talk to them. Project manager NEVER knocked on my door or reached out to communicate these problems or delays. Returning calls were always a different person and it took over a week to respond to emails unless I mentioned BBB. I informed them that I wanted to discuss the final payment. They returned my call while I was out of town for the holidays and then charged my cc without my consent. Again, do not recommend!

I had a fantastic experience with Long Fence from start to finish. Requesting service was…read moreincredibly easy, and their customer service was truly top-notch--responsive, professional, and genuinely helpful every step of the way. The quality of the work exceeded my expectations. The installation was done efficiently and with great attention to detail, and the finished product looks amazing. On top of all that, the price was perfect for my budget, which made the entire experience even better. I highly recommend Long Fence to anyone looking for excellent service, high-quality work, and great value. You won't be disappointed

This was a great experience. My salesman kept in touch every step of the way!…read more The workers who came to do the actual work were excellent. I would highly recommend along Fence.

Hamada contracting installed fencing at my new home. From the very first contact, the communication…read morewas great, and the owner is an absolute pleasure to work with. The team was neat and professional and communicated every step. Months later the gate is still perfect. The weatherproofed wood is sturdy. We are so pleased.

Hanada gave me the best quote for my railing and did an outstanding job with the install; will…read moredefinitely be calling back for further work!

I recently had a boundary-fence matter resolved with the assistance of Oak & Iron Construction of…read moreMonkton, Md. Justin and his team were very precise in their survey measurements, and exacting in their construction of the fence itself. I recommend them highly.

From the owner: We build beautiful, high quality fences for your homestead big or small. We use integrated and…read moresustainable practices to help plan and manage your farm, ranch, or homestead for long term production, beauty as a part the natural environment.. We build custom barns, riding arenas, and livestock structures and handle everything from concept to completion.

From our first meeting with Senior VP Project Coordinator, Tom Arno till the completion of my deck…read morewe felt very comfortable and confident that we were getting our best deal for our money! The crew who completed the project were friendly and very efficient. It rained so much but they did what they could in between and I am so pleased with the results. Great job! Would definitely recommend.

I explained to Tom that I was stuck at work serving our Veterans and he graciously did my…read moremeasurements and I fully expected an estimate that was promised. I asked he he wanted to reschedule he said no it's not a problem. He noted all the issues and made suggestions. I was just really disappointed by the owners response to me to not even give me the estimate. My money will be will spent with another more reputable company. They should remove all the false advertising ads on Facebook.

Absolutely terrific group. These gentleman responded quickly, gave an accurate estimate with a…read morequick turn-around and performed a neat and high-quality installation. Work began on-time and was done quickly and professionally. The gentleman who installed my fence was clearly experienced and very kind; when he noticed my dog--who is quite large--he installed additional bracing on the fence, unprompted. Absolutely would recommend these hard working professionals.

Mike was excellent to work with! I had him come out to do an estimate to replace the 3' aluminum…read morepicket fence and install a 4' black coated chain link fence. During the estimate, Mike explained the difference in the posts they use and gave me the best recommendation for what I was looking for. At the time, Mike said they are about 3-5 weeks out for installation, which I was completely fine with. The day before they came to do the work, Mike called to give me a heads up and confirm a few things. He thought it was going to take about 3-4 days to complete. I was super impressed when his guys were able to get the job done in 2 days!! My dog came out and inspected the new fence, it has been dog approved and owner approved! This company was fantastic to work with! Thank you Mike!