We have recently moved to the area and needed carpet replaced in our home we purchased. John and…read morehis team did a quick and great job installing carpet in our master bedroom. He even worked with us on the day we needed scheduled. John was super helpful and made the process easy for us. We highly recommend John and will be reaching out to him in the future for our countertop needs!

Excellent job. Great communication and installation. The finished job looks exactly like I'd hoped.read more

I have used Chuck and his business for all my flooring needs for the past 10 years and could not be…read morehappier with his products, services and especially his pricing. He is 100% honest and I count on him to let me know exactly what it is I really need, based on whatever project I have going at the time. He ask that you call for an appointment to meet with him for consultation, and I completely understand why. Highly recommend Chuck at BCC Carpet Sales for any kind of flooring! Mark O.

Honest and reliable. Will use again, our house looks fantastic! Chuck is old school and has been…read morearound forever and stays in business with repeat customers.

Had an a really great experience with Macadam Floor recently on a bathroom tile project. I knew…read moreexactly what I was after and Angel put it together quickly and professionally and the job was scheduled FAST. Max and Serge, the tile installers and Matt ,with Camas Plumbing were exactly the kind of guys you hope for when you open the front door. All of them were excellent tradesman. Punctual, respectful and tedious in their craft... I recommend them highly! Yes, Macadam has a very expensive looking showroom. Give them a chance; I paid close to 1k less than ***** * ***** quoted me. :) Customer service is essential these days, they delivered on all counts. Thank you very much Guys, I appreciate you! KC in Salmon Creek

Just moved to a new-build home and had questions about changing out our kitchen sink. Kim Stokes…read moreRaffaele was a great resource. She was attentive, knowledgeable and communicative. Her customer service level is a rare gift these days. Although we ended up keeping our original sink due to space concerns, the experience dealing with Kim will definitely bring us back to Macadam Floor & Design In Vancouver, WA.

Jeff was a wonderful salesman and made the whole process very easy…read more Frank and Jake did an amazing on with installation. My mom is over the moon with her new floors. The fixed everything that was wrong with the existing flooring and more. I was very happy we were referred here and highly recommend them for your flooring needs.

Our builder used Cascade Flooring for our new home build and we are very disappointed in how the…read moreowner has responded to issues we have had with the installation. Issue 1: Hardwood floor installation: During the install, newly laid sections of the hardwood floor were immediately covered with a thick cardboard to protect them. That's great to make sure they don't get damaged, except we had no opportunity to evaluate the install until we happened to show up one day before they had covered the day's work. What we saw was a pattern of 4 very short boards (looked like 'chicklets') that were installed together right in front of the fireplace in our great room. The main focal point of the great room with the smallest flooring boards all installed next to each other. (I don't install flooring for a living but who would do that?) So then we asked them to take up all the cardboard so we could inspect the ~3000 sq ft of hardwood that had already been installed. We found many other places where there were 2 or 3 short boards installed together. Needless to say we were not happy about that as our expectation was that those short boards would be used as end fillers, not as main boards in the center of the room, much less more than 1 of them in a row. The owner, Cindy, called me 'persnickety' (yes to my face) for wanting the sections replaced where there were multiple short boards together. After much discussion, she finally agreed to replace a subset of the board placements we were unhappy with. Issue 2: Tile baseboard in the bathrooms. We had Schluter edging installed at the top of the baseboards but the way the installation was left makes it look like there is a line of dirt all along the top. Pictures show how they left our bathrooms with the brown grout all along the top. Cindy's response was "It's the pre-sealed grout. That's great news! The painter can fix it!". I'm not sure who is supposed to hire and pay the painter to fix it given that we have roughly 250 linear feet of tile baseboard, but that was the response. My husband and I fixed a section ourselves by washing/scraping out the dark grout, caulking and then painting. Now at least it doesn't look like I have a strip of mud on top of my baseboards but it was a fair amount of work and it's going to take a bit of time for us to fix all of it. Very disappointed with the response after spending over $120K for flooring and tile install with them. Never again.

Kind of disorganized. Working out of a small office after being displaced. Had a quote that was…read morevery confusing.

Got my carpet replaced today. The dude who came by was nice and respectful. But the installation…read moreitself is HORRIBLE! The tac strips are coming through the carpet so when you walk on it, you get stabbed in the foot. Secondly, there are hard little lumps (probably about an inch, inch and a half) underneath the carpet in a couple different areas. I'm not sure if it's just trashy carpet or if this could of been avoided through the installation. I'm not very pleased.

Mustafa was phenomenal. We had a right turn around and he prioritized getting our project done in a…read moretimely manner. He was flexible and easy to communicate with! All around cannot recommend him more! His quote also came in reasonable in comparison. 10/10

I had the whole upstairs carpet replaced - about 1510 SF - and he figured out how to make the most…read moreefficient way to cut the carpet with the least amount of seams. You can NOT see where the seams are - he is that good! I am very picky and I can verify he did an amazing job. I recommend this company over another company that did an installation in one of my listings where one can see the seams and the quality of installation did not compare to the installation at my house. I wish I would have known sooner about this company. This company is excellent.

Pat did such an excellent job repairing my carpet. I have a cat that gets trigger happy on the…read morecarpet near the doorway - impossible to hide! He came out within a timely manner and was able to use carpet from the closet to repair the area. You can't even tell there was damage before! He also had samples on hand to patch the carpet he took from the closet, which was very much appreciated. I'll be sure to hire him again for any carpet repair I need.

This is my second time needing Pat due to pet damage he is so quick and when I tell you that it…read moredoesn't look like any damage was done what so ever and he is fair he's not going to charge you a arm and leg !!!

As mentioned the initial impression of Paulson's sales team was favorable…read more Our flooring was completed after 3 days of work from 2 excellent floor installation pros. Unfortunately the outcome is substandard compared to multiple flooring installation jobs we have had done in homes in both Mission Viejo, California and Scottsdale, AZ. 1. Paulsons underestimated the required flooring, so the stairs are yet to be completed. The ETA to receive more flooring is 1 month, since this was the original time frame. 2. Edging baseboard reattachment looks horrible. The installers told us we would have to hire another contractor to paint and caulk attach all our baseboards. This is confusing as we have never seen this with our last hardwood floor and porcelain tile plank installation. The finished product looked tidy and polished. Although this current project was 800 sqft upstairs remodel at a $15,000 price tag, I expected similar results to our previous flooring installation experience back in Scottsdale, AZ. Perhaps this is all the unsuspecting customer can expect from Paulson's. We now will need to find a contractor to reattach caulk and paint the baseboards. Plus patch paint scraped walls. More money of course. We were planning on also remodeling our first floor 5 year old luxury vinyl redone with Cortec with Paulsons. However, after this week's install, we seriously having doubts. Lesson learned. A good sales talk from Troy, doesn't mean the customer will have a positive outcome and experience. Very disappointed in Paulsons. I don't believe Mr. Paulson of yesteryear would find the workmanship of our project acceptable. I. Summary the Cortec flooring is beautiful, the installation very concerning. If I was to do it all over again , I would use somebody else.

I worked with Troy at the Vancouver, WA store. He was professional and helpful throughout the…read moreprocess. New carpet was installed by a great team efficient and fast. We love our new carpet andI highly recommend Troy!

I used Dave to purchase my carpet from Area Floors and Colt installed it. We chose the most…read morepremium rubber pad available and have no regrets. Colt did the installation and he was excellent. He showed up on time, worked hard the entire time he was here and cleaned up after himself perfectly. I would recommend anyone shopping for carpet installation to use Pannell Floors. One thing I learned about installation of carpet is that it significantly improves the ability of the installer to stretch the carpet if it sits in your house overnight to acclimate to the temperature and humidity of your home. Not only does this improve the installation, it extends the warranty. You pay extra for this service as it takes his guys two visits to install the carpet vs just showing up and doing it. Colt removed and disposed of the old carpet and padding, then cut the new rubber padding to size, ran a double tack strip so I could run my surround speaker wires under the carpet then cut the carpet to rough size. We then cranked up the heat to around 74 degrees for the night to warm up the carpet so it can stretch better. It looks and feels outstanding. I'll use Dave and Colt when we need the rest of the house done. They are responsive, professional and price competitively. There was very little waste or leftover (which we regret), but it's a testament to how accurate Dave orders to minimize cost of material. I would recommend this rubber padding under any rug or runner vs. what is available to purchase online or through Amazon...even the expensive 1/2" rug pads. The rebound is so much better and easier on your feet, it feels luxurious!

Pannell did a great job! Professional, fast, beautiful work, personable, and competitive with the…read moreother bids I got. Thank you!!

Bob is amazing and knowledgeable. Patient and full of great ideas!…read moreFrom start to finish he was there to help along the way if needed.

We gave the owner of the store dimension of our rooms so that he could tell us how much carpet we…read moreneeded and we were short by a large margin 18x12 ft short. had to order more and do a second pick up.