UPDATE: We just had our carpet installed. We are so happy with the carpet we chose, and…read moreinstallation quality. The timing from the bid to installation was about a month. The carpet we selected was on backorder, so it took a couple of extra weeks for our carpet to arrive. Justin came out and gave us a bid on our project. We felt it was reasonably priced for such a high quality pet-friendly berber carpet and pad. We accepted the bid the day we received it, and a couple days later paid for the materials as down payment. Once installation was done, we would pay the remaining balance. I'm never comfortable paying for an entire bid upfront. I was happy with the payment terms and felt they were fair. Makayla called to set up the installation appointment once the carpet arrived at the store. I was able to make an appointment the following weekend which worked out great for us. Frankie and his son, Aiden, installed our carpet. They arrived on time at 9am, and completed our project by 5pm. We chose a patterned carpet, so placement was a bit of a challenge. We were so happy with the installation. We absolutely love our new carpet and pad! The new pad is so cushy! I would highly recommend this company. From start to finish, everyone was professional, helpful and accommodating. We will definitely use them for any future flooring needs.

Just had carpet replaced in a couple of bedrooms plus a walk in closet, and I couldn't be more…read morepleased with the product and installation. I chose a light beige, semi-thick shag to provide comfort to bare feet, and it looks and feels great. This is the second time I've used Carpet USA, and received stellar service both times. They were able to work with me on my timeline, and their install team is top notch. It's been five years since the first job they did for me, a large awkwardly shaped room, and the wall-to-wall carpet is still stretched tight with no wrinkles or visible seams. Thank you, Bjorn and everyone else at Carpet USA!

Mustafa was phenomenal. We had a right turn around and he prioritized getting our project done in a…read moretimely manner. He was flexible and easy to communicate with! All around cannot recommend him more! His quote also came in reasonable in comparison. 10/10

I had the whole upstairs carpet replaced - about 1510 SF - and he figured out how to make the most…read moreefficient way to cut the carpet with the least amount of seams. You can NOT see where the seams are - he is that good! I am very picky and I can verify he did an amazing job. I recommend this company over another company that did an installation in one of my listings where one can see the seams and the quality of installation did not compare to the installation at my house. I wish I would have known sooner about this company. This company is excellent.

We had our floors replaced by All About Floors NW in Fall of 2020. This is my updated review. We…read morereally appreciated that customer service the Kurt and Don both provided in the long process of trying to select flooring with just the right color, durability, etc. We are VERY pleased with the laminate flooring we chose. (Sorry, I don't remember the details of brand, etc. but I'd bet they could find it for you.). I was sad that I put a ding in the floor within the first month. We've had several since then -- dropped sharp painting tools, shattered a plate, child dropped a sharp knife straight down ... real life happened. I took a long time to give this review because I was so disappointed about the damage. BUT, the flooring looks beautiful, feels like real wood, the medium tones go very well with our oak cabinets and other existing wood furniture. I've come to realize that ANY flooring would be affected by sharp tools and knives. It has been recommended that I purchase MinWax markers to easily make the sight of the dings disappear - I just haven't done it yet. Kurt was very helpful in getting us a color-matched tube of a repair material -- we haven't tried that yet either. Installation went well: Gabriel & Miriam were the sub-contracted couple who did the work. Very polite, hard-working; we were very pleased that they were the ones doing the work. We can highly recommend All About Floors NW for your flooring project.

Got the flooring we needed and everyone was very helpful. Would recommend this place to anyone.read more

The carpet we got a few days ago, for our stairs, well my husband decided he wants that in his man…read morecave. In the early 80's, I got a carpet remnant from Great Floors in octagon design bluish color, with foam back, I decided to call and ask if they could text me photos of such & such, provided colors, style that I need. Almost right away, I got a text back from one of their staff, and found one I really wanted, similar to the style as my company logo in the colors I like. We went there right away, and was able to have me cut enough material for our stairs. I mean ENOUGH, since we're matching designs. Very very happy with the purchase. Not only, my basement stairs looked elegantly rich, we have ENOUGH to carpet the top of the stairs, which is the hallway (just like before). That's like buying 2 for the price of one. Attach are photos of the 'before' when it was blue-ish, and the 'after' the one we just installed.

I searched 10 different outlets for a floor that would blend with my light maple cabinets. No…read moreluck. Found the perfect vinyl plank at Great Floors -- on sale! The best part of my experience, though, was Chavo, who installed the floor with enthusiasm, pride, punctuality and enormous skill! I have never seen a team work harder or longer. After fretting for a year, I am one happy camper!

I highly recommend Carpet Surgeon! They responded quickly, came out to provide a quote, and were…read moreable to start the work right away. They cleaned and stretched our carpets, and the difference was amazing. The carpets look much smoother, cleaner, and refreshed. The crew was professional, efficient, and easy to work with throughout the entire process. Their pricing was very reasonable, especially considering the quality of the work and how quickly they completed the job.

Got recommended by good friends who recently got some carpet services done with the carpet surgeon…read more And when I tell you these guys are THE carpet surgeons I was amazed. I've had a spot on my carpet that's not huge but noticeable that my dog ended up messing with badly. I called them up and Justin was so informative saying that they could replace just the patch while other companies have told me i have to replace the whole room. These guys were so friendly, attentive and great to work and super efficient! I recommend these guys to anyone needing great professional carpet work!!!!

Been working with CFM for 32 years. Always been a great showroom to send clients…read more I must say the only drawback is the do zero returns if you buy excess.

Good selection of product, and people available at the desk to answer questions. The only negative…read moreis the time from ordering the product to receiving it. If you shop at Floor and Decor, it's same day or a few days at most. And you see full size pieces at Floor and Decor vs. Little samples at CFM. And they have designers at Floor and Decor that will do a AI generated design using the products you select.

As mentioned the initial impression of Paulson's sales team was favorable…read more Our flooring was completed after 3 days of work from 2 excellent floor installation pros. Unfortunately the outcome is substandard compared to multiple flooring installation jobs we have had done in homes in both Mission Viejo, California and Scottsdale, AZ. 1. Paulsons underestimated the required flooring, so the stairs are yet to be completed. The ETA to receive more flooring is 1 month, since this was the original time frame. 2. Edging baseboard reattachment looks horrible. The installers told us we would have to hire another contractor to paint and caulk attach all our baseboards. This is confusing as we have never seen this with our last hardwood floor and porcelain tile plank installation. The finished product looked tidy and polished. Although this current project was 800 sqft upstairs remodel at a $15,000 price tag, I expected similar results to our previous flooring installation experience back in Scottsdale, AZ. Perhaps this is all the unsuspecting customer can expect from Paulson's. We now will need to find a contractor to reattach caulk and paint the baseboards. Plus patch paint scraped walls. More money of course. We were planning on also remodeling our first floor 5 year old luxury vinyl redone with Cortec with Paulsons. However, after this week's install, we seriously having doubts. Lesson learned. A good sales talk from Troy, doesn't mean the customer will have a positive outcome and experience. Very disappointed in Paulsons. I don't believe Mr. Paulson of yesteryear would find the workmanship of our project acceptable. I. Summary the Cortec flooring is beautiful, the installation very concerning. If I was to do it all over again , I would use somebody else.

I worked with Troy at the Vancouver, WA store. He was professional and helpful throughout the…read moreprocess. New carpet was installed by a great team efficient and fast. We love our new carpet andI highly recommend Troy!

We just bought our new flooring from Vadim at NW Surfaces. He is very knowledgeable and willing to…read moreanswer any questions you might have. There were many different brands, styles, and colors. Thanks Vadim.

Got a great deal on some beautiful hardwood from Vadim. He picked it up, delivered it and even…read morecarried it in for us! Very happy!!

What a great store, the owners are some of the nicest people I've ever met, they are very…read moreknowledgeable of their products the sell, they definitely will meet your needs. Great prices, good to know not only do they do flooring, they also deal with countertops which is one of my projects,

When there are issues you find out what companies are really about…read more sure, they are 10-3O% higher than the big box stores, but I look for local businesses anyway and support them whenever possible, so no complaints there. In this case, their admitted mistake on a small order, and no apology or discount, or any indication they give a damn, maybe because it was a small order, was surprising, so the big order we did next went elsewhere.

I love Carpet Kingdom! I wondered if it would be awkward for me to choose carpet for my new condo,…read moresince I'm ultra picky and take a long time to make up my mind, but Dean generously offered information and feedback on my questions no matter how many times I walked around the store examining and re-examining my options. He never made me feel like I should hurry up and make a decision. I looked at a number of other carpet and flooring stores in Portland and was never even tempted to patronize them instead. Carpet Kingdom's prices were very good and their service, including installation, was very professional. I also love supporting a local small business. I highly recommend them!

It was kismet when I just happened to drive by this place because I was really thinking about going…read moreto Home Depot. I needed to buy carpet for a rental, and I was in a hurry because my tenant needed to move in quickly. Dean was so helpful with ordering a carpet and padding. This was on a Friday. He told me the carpet would be ready to pick up on Monday. As everyone knows, nowadays, there's often a hitch in plans, but because of Dean it went smoothly. He was very friendly and helpful, and the Carpet Kingdom priced were reasonable. I am now a loyal customer.