Richard is an absolute master craftsman, a true artist in his craft. I was i delighted by his…read moreattention to detail and the fabulous results of his efforts. I can't recommend him highly enough. RICHARD IS THE BEST IN THE VALLEY!

Excellent service. Answered the phone and all my questions. Did the floors on time as promised and…read morethey look great. I also asked them to come for a touch up in one spot about a week after the job and they came out the next day. Would definitely recommend!

Great experience, easy and comfortable shopping from start to finish. Jeremiah was amazing!read more

Matt was is amazing. Always goes above and beyond. Very professional, polite, respectful and…read moreaccomodating.. Can't say the same about the Hartford location. Matt, AL and Lumber Liqidators Wilbraham - ALL top notch

My old shower tile was being held up by the grout only. Western Floors came in and tore all the old…read morestuff out. They replaced any rotten wood and underlayment. Then they installed new plumbing for the shower. Finally, the shower stall went in. Everything looks great and works even better. Florin and his crew did an excellent job. I will hire them again for the next big project. I was a bit nervous at the onset but quickly felt assured as the project moved forward

Total Wood Floor Replacement: We were very apprehensive on…read morehow this would turn out being that the entire floor needed to be removed while preserving the sub-floor, cabinets, plumbing connections, wood trim throughout, and the need to pull out all appliances. "Western Floors" surpassed all our expectations! We would like to commend the hard work and enthusiasm shown by their entire crew. Florin Condorachi, the hands on owner, kept us updated daily, sometimes multiple times, regarding the time frame of each aspect of the job, and what would be achieved on each work day. Florin also facilitated getting wood molding made to color-match the original cabinets. The crew arrived on time daily even when it snowed! They were cordial, receptive to questions and worked as a team. Each day they cleaned up after themselves and always let us know what was performed that day and what they would be doing the next work day. We have the highest regard for "Western Floors and Florin Condorachi". Truly a professional company that respects its clients. They receive my highest endorsement.

Jim and his crew were fabulous from the jump. Jim is communicative, helpful, and kind. Our hardwood…read morefloors that had been hiding under carpet for 60 years look BEAUTIFUL. Not to mention his prices are affordable. HIGHLY recommend JT's floor refinishing!!

I loved my experience with JT's floor refinishing. Jessica went out of her way to communicate with…read moremy at specific times and via email due to my work schedule and made sure to keep me updated throughout the process. They worked hard with a very messy carpet glue situation that I had and did an amazing job. Their prices are excellent and they are honest and accommodating. The floor came out wonderful and I would recommend them to anyone who needs their wood floors to look fresh and beautiful again!

Had my hard wood flooring refinished by Matt, Sabourins Hardwood flooring…read more Once I saw how my living room looked, I had Matt back to do the upstairs floor to. He installed hardwood floors in both up stairs bedrooms and hallway! My floors throughout my home are all hardwood done by Matt! and beautiful!

Professional, considerate and meticulous. From the very first contact, everything went smoothly and…read morequickly for our flooring project. Matt provided a detailed analysis of what needed to be done and a very competitive estimate. He and his colleague William showed up on time and were very proficient. The project was finished ahead of time with a terrific outcome. They explained everything very clearly for every step of this work. No matter how many questions I had, they were answered clearly in terms that I could understand. After the job was done they were very thorough in terms of reciting appliances and cleaning up. This is a very ethical and golden rule based business.We have no hesitation recommending Sabourin's Hardwood flooring.

I highly recommend Hampden Floor Refinishing for the following reasons: Rick provided a price quote…read moreon the same day. Scheduling the price quote was easy and fast. His pricing was competitive and the quote was straightforward. He carried out the job in a timely manner, sticking to the schedule. The refinishing job was completed and the results were magnificent. He did the floors for a historic house and everything looks perfect. Communication with him was always clear. He and his team, including Rob, were always professional.

From the owner: Family owned, owner is on all jobs…read more Hampden Floor Refinishing is a full-service hardwood floor refinishing and installation company. We have over 20 years of experience in the art of sanding, repairing, and installing wood floors. Hampden Floor Refinishing begins with the best quality products and completes the process with craftsman workmanship. Call us today for more information.

Wagner Rug & Flooring did an excellent job replacing carpet in three bedrooms and a hallway…read more Excellent product and service.

This is the first time I used Wagner Rug. I have nothing but positive things to say. I first met at…read morethe store. I told him as retired person I was limited about how much I could affor. Instead of showing me rugs that was above my means, he showed me high quality rugs that I could afford. When he came to the house he helped me to decide where to end the rug so that it would blend perfectly with the rugs I already had. He even pointed out that the sample I was going to choose would be lighter when covering the entire room. Because of his mentioning this I chose a shade darker. I so glad I did. When it came time for the installation the 3 men who came were fantasti. They were through and cleaned as they went. When the time comes I will certainly call Wagner Rug.

Very knowledgable and exceptional quality work. Would have rated 5 stars but receptionist or the…read moreoffice manager never relays messages, so call backs do not happen timely or even at all.

I was referred to this company by a family member who went to high school with the owner. From the…read morebeginning I had an issue booking an estimate. After about 6 weeks we finally got them to come in but it was another 3 weeks before they could start. They did an ok job with the floors, they really didn't look much different. Unfortunately, my son stepped in a few spots and when I asked for him to redo those spots he charged us $300 for just a few areas. We thought it was high but we did it anyway. Disappointed to find the footprints are still there and they left a mess everywhere (guaranteed a clean-up). Now they won't return our phone call. Not happy at all with the customer service or price.

We hired Tim to do a complete bathroom remodel, including a corner shower, new floor, tile, paint,…read moreand drywall. After demo we learned of extensive water damage, and Tim corrected and secured floor joists, and corrected an uneven floor. He brought the best tile guys in the area, and guided us in decision making from start to finish. He really busts his ass. He doesn't talk, eat, drink, or play on his phone. He works nonstop, and could easily outwork someone half his age. While he was here we asked about other projects such as replacing doors, and he had a guy in here the next day to look at our doors. If your looking for a no nonsense hardworking guy- Tim is the man.

Tim and his team built our new deck at our home in Southwick MA and did a fantastic job. Very…read moreprofessional, punctual and clean. They were a pleasure to work with and I would highly recommend them. Unfortunately he recommended Scott Southworth Electric of Hampden MA, an electrician that is not a straight shooter. I had several electricians quote the job and went with Tim's recommendation. He quoted, then when Tim and I suggested he look at another electrician's quote, Scott told me yes its a better way. He looked me in the eye and said to my face that it would significantly save me on both material and labor. (about 30 feet of Romex 220 copper wire, very expensive per foot) I contracted Scott without getting a re-quote (my mistake) and when it came time to pay there was no additional discount. Very slimy. Scott Southworth basically took another electrician's idea for the job, plus Tim and my recommendation for savings, and KEPT it as his additional profit! Very scummy! He tried to justify it by telling me how much gas prices are up, and how he has to pay his insurance. I told him thats bull, we all have these expenses. The nerve to try to blow me off saying he has expenses. He cannot be trusted. I will NEVER use Scott Southworth Electric again and would warn everyone about his very unscrupulous BAD Business. None of this is Tim's fault. Tim and his company are awesome and I would highly recommend them. I don't think Tim will be recommending Scott anymore.