We hired Senco Home Services for our roof replacement. Unfortunately, the experience has been…read moreextremely frustrating and unprofessional. Our project remains uncompleted with a mudroom without a roof, despite us having paid the full amount of $13,000 for the project. What is most unacceptable is the complete breakdown of communication. Over the past few months, we have placed numerous calls and sent multiple emails; however, they have become entirely unresponsive, only occasionally replying to give us false completion dates. We were promised a timely and professional service, and instead, we are left with an unfinished job and a vendor who has essentially abandoned the project. This lack of accountability and disregard for a paying client is alarming. I cannot recommend Senco Home Services to anyone who values clear communication and project completion. Avoid the stress and look elsewhere.

In January 2023 I signed a contract for a new roof and in April paid the $4,900 deposit, but I…read morenever heard back about the install date despite repeated attempts to contact them. On May 27, 2023, I notified them that I had filed a Fraud Claim with my Bank to recoup the deposit, and that got their attention and they scheduled the installation for early July. There was minor damage done to an attic fan and a gutter issue they were supposed to fix during the installation. In October 2023 there was a (new) significant leak that caused over $1,000 in interior damage. They finally sent someone to fix the roofing issue but never sent the electrician to fix the fan. In February 2024, Chris showed up and explained what else he was going to do to fix the leak issue including re-routing a gutter and making a downspout larger. Between July 5, 2023 and May 15, 2024, I sent dozens of emails and texts and made multiple phone calls to three people at SENCO. In May 2024 I threatened to file claims here, with the Better Business Bureau, and the Tewksbury Chamber of Commerce. Within days they called me to say they would be by within the week to make things right. I haven't heard from them since. If you hire SENCO, expect to pay out of pocket for any damages.

They may do nice work but we will never know. They claim that are responsive with 24 hr service…read more The mistake I made was stating on voice message that it was not a big job. Never bothered to call me back. After a few days I called a competitor Red Dog and not only got a call back but they visited and provided a quote one working day later.

I called them exactly a week ago today, the day that I am writing this. I never received a call…read moreback so I called again. I was told that because I lived in a "trailer" home that they wouldn't touch it because it's too much work! I worked in a "trailer" park for 11yrs so I'm very familiar with the ins and outs of how they're built and their structure....if you know what you're doing, replacing a window is simple. I realized I didn't want to hire a company who couldn't be bothered to return my call and secondly a company who looked down on my home!

Brand new roof installed..by a crew who really was not prepared to deal with a very complicated…read moreVictorian Roof..with many valleys and a square teritt..it leaked from day 1.. came back over a dozen times over the course of 4 months trying to fix..had to strip the entire valley to add a rubber roof under up 3 ft of valley.. it seemed to work..now 1 yr later another valley is leaking bad..and have plaster wall damage inside house....I don't feel confident that they are capable of this repair as it took the 6-7 attempts at the other one..I have contacted them..they were supposed to go up and look today..and didn't..

From the very start, I could tell that Rick, the owner of Tallbot Roofing, was meticulous,…read moretrustworthy, and reliable. I got several quotes, and Rick was the ONLY roofer who actually took the time to give my entire roof a very close inspection, upon which he pointed out several issues (some of which I had previously noticed, but hadn't yet mentioned). I had a lot of anxiety about the job, due to some other structural issues with my house - but he essentially held my hand throughout the process, and made me feel very comfortable, and well taken care of from start to finish. When I was ready to have the work done, he fit me into his busy schedule, and got the job done in a very timely manner. I really can't recommend him highly enough!

Mr. Bill McGurl was very patient with me in looking around the house for renovation, he is on time…read moreand professional. I included a photo of us looking to work on the bathroom. I highly recommed him. I did ask him about the other Yelp review from 2015, he say he pulled the permit for another person and that other perosn refused to fix the issue.

disappointing experience. they built an addition for our house + redid the roof in the process. all…read morewent well excetp two months after the job was done, the new roof started to leak. they refused to fix the problem free of charge. basically they did not take responsibility for their work. other contractors confimed the problem was created by this contractor

This is the 2nd time that we have used them and we would use them again. These guys are…read moreprofessional, skilled craftsman that do a great job.

I got 7 roofing quotes and Iroof was the best. People say don't go with the cheapest and I…read morecompletely disagree as long as you are impressed with the company. I was completely impressed with Steve the owner and Logan the foreman. I have a 4000 sq ft house and they came in at 7:30 am and worked their asses of until 7:00 pm. i never saw one of the 12 roofers standing around. I have never seen anyone work harder. Got the final bill and there were no surprise upcharges. I would recommend Iroof to everyone I know. Jeff C Bedford NH

Not sure how to reply but Mike, this IS your work. I'll be sure to dig up my receipt tomorrow so…read morethat everyone can see you also lie. I'm sure Cale (our builder) will love to hear how you boast a lifetime warranty but then deny your own work after the fact. I won't get into the nitty gritty but this guy lied about what our pricing included then told us at the end the price wasn't for the backsplash in our kitchen as well and he wanted additional money for it (new construction build). He didn't finish the job, we were left with the inner lip of our shower having no seal above the tile. The gap was big enough I could fit my fingers into it. Then he asked the painter to do caulk the lines by the ceiling which was his job. 4 months after we move in, our tile is cracked. Gee wonder why, would have nothing to do with the gaping hole you left in the seal, would it?

Didn't return my calls over the course of two business days. Will pursue other contractors.read more

DO NOT HIRE - Ryan's work is half @ssed at best. Doesn't know who his own workers name's. Leaves a…read moremess for tenants to clean up and blames us for the bad weather and complete lack of respect. His plows caused more damage than snow plowed. Has little knowledge about how to run the equipment. Not insured and doesn't get permits for the work. Dig safe is a joke to him.

Very responsive company and provided a great pricing for my project - I would recommend using this…read morecompany

We were considering having gutters installed and called Tony from Old School Roofing he was…read morerecommended by a friend. These guys are great! Tony came out spent some time establishing our needs, worked up an estimate and we went with it! Tony being a Veteran and his no nonsense approach was exactly what I was looking for! The price was right and the truck was here in no time to drop the gutters, the guys within the next couple days and they did a great job, done in a little more than a half day! Very professional and very tidy cleaned up after themselves you wouldn't even know they were here other than the great looking gutters with gutter guards on the house! Thank You!

We were in desperate need of a new roof We had already had two layers, I put a call in to get an…read moreestimate done Tony came out on a Saturday not a very nice day very professional very nice and genuine person you. 2 days later he sent me an estimate brace myself for the worst pleasantly surprised on what the quote came in at there. He came over Monday night go over the quote and some other financial responsibility on my half. him and his crew were at my house at 7:30 in the morning the next day and my house has a brand new roof and it looks beautiful The house was complete before I even got home from work at 5:45. So if you ever in need give old school roofing a call I guarantee you won't regret it