I'm an engineer by trade and cant help apply those skills to every project I start…read more I thoroughly appreciated working with Tyler through every step. He was articulate explaining the displacement, likely root causes, prevention and mitigation steps, repair options, and the pros/cons of each approach. During the walkthrough he discussed the areas of concerns and created a visual diagram of the forces interacting on the basement walls, how its displacing the wall, and how it will be repaired. The quote contained all these areas with the total cost of repair + the project plan to resolve it. How many straps, their locations, mortar joints that will be replaced, and a 5 foot section of basement slab that needed removed to clear out the flush ports underneath and replace with new concrete. What I appreciated the most was Tyler's engineering approach. Root cause, resolution, and cost. He identified a couple areas not pointed out by other contractors that required addressing and his quote was still in line despite the additional work. And I never got the impression he tried to create work for a higher invoice. I 100% would hire Tyler and Basement Remedy if I ever purchase another house with basement issues again.

Basement leaks? Flooding? Chimney drips? Crumbling grout or weeping blocks? We faced ALL of these…read moreproblems with a house we just bought. We also needed a precisely dug hole in which to bury a new LP gas storage tank. We found everything we needed at Basement Remedy! Tyler, Todd and their friendly crew, diagnosed our issues, discussed our options, gave us a free estimate; and when we hired them, they quickly delivered the results we needed at a price we could afford. They are great communicators with hands-on ownership. It was a wonderful experience! Five stars. Ask them to quote your job too, you won't be disappointed.

My family just moved into our new house in Grandview Heights and were getting some work done in the…read morebasement (new paint, new flooring, etc.). The painters noticed some mold and water damage near a few of the walls. I called Ohio Basement Authority and Jordan came out the next day. Having a finished basement makes figuring out if there is water coming in tough, but he walked me through the possibilities, and how we could remedy each one. Not being used to having a basement (I historically lived in *much* drier climates!), I really appreciated the thoughtfulness and attention to detail that he showed in walking me through the different situations. I decided to go with the interior waterproofing. I was scheduled to have my new flooring installed a day later, so the speediness that Jordan came out literally saved me thousands of dollars (and the time of having another floor installed!). Thanks OBA!

I had Ohio Basement Authority do some sidewalk leveling, which included a one year warranty. It…read morewould appear that not only do they not honor their warranty, they simply ignore their customer's inquiries and complaints, hoping that the customer simply gives up and goes away. OBA has utterly horrible responsiveness to customer issues. Here is the timeline and details: 3/25/2025: OBA did the leveling - the results were very good. I paid $1,600 for the leveling which took one guy less than 2 hours to do, so they obviously made a large profit. They indicated that they would do a follow up inspection at one year and if there was more than a ¼" shift, they would make a no charge correction. 4/1/2026: OBA did the one year inspection. The tech found there was a more than ¼" shift. She said she would review the original paperwork at the office and call me tomorrow - that never happened. 4/15/2026: I sent the tech an email asking for the status - she never got back to me. ?/??/2026: I believe I sent a second email, but I can't find it in my files. 5/14/2026: I called the tech and she answered. She said she wasn't sure if it was from sinking (covered under warranty) or roots pushing the walk up (not covered). I said that it appeared to me that there was some sinking that would benefit from a repair and suggested that if she wasn't sure, OBA should err on the customer's side and make a correction. She said she would talk to her manager and get back to me tomorrow - that never happened. 5/19/2026: I called the tech and left a voice mail - never got a response. 5/21/2026: I called the central office and talked to an agent. I explained my situation and asked to have a manager call me and discuss it. She said she would have a manager call me - that never happened and now it's mid-June.

If you are looking for a company that shows up when they say they will, quotes you a price ahead of…read moretime and sticks to it, does the work efficiently and effectively, and is personable to boot - HIRE THIS COMPANY! I rarely give five star reviews because I rarely have good experiences with service workers - let alone great experiences. However, JB Foundations earned all 5 stars. And honestly, it's not that hard - just very few companies will do the basic things that make customers happy. It started recently with a couple days of hard rain. We live in an elevated area where our driveway slopes up and our house and foundation is higher than the street. As a result, we have never had any issues with water in the basement and rarely give it a thought. The only problem we had was the pipe leading up and out of the basement had a loose connection and I was able to tightened it up. But with this most recent rain, the sump pump started acting differently. It was still seemingly working but making an incredible noise. I had just had new flooring put in on the first floor (I'll be writing that review next) and noise carries much more within the house. At first I chalked the louder sump pump up to that. But the more I had to listen to it while working from home, I realized something was wrong. The second day, I started putting feelers out. Messaging 3 companies on their websites asking if they did this work on sump pumps and in our area. NONE RESPONDED. I hate using the phone so electronic communication is my preference. THe next morning, the pump was quieter but ran non-stop for hours - despite there not being hardly any water in the tank and it also had not really rained for a while. This time I turned to Yelp (which is where I got the names and reviews of the 3 companies I reached out to via their websites). I picked one and sent a message just like I did before. I also took the option to ask a couple more companies to respond. Almost immediately, JB Foundations responded and expressed ability and interest in doing the work. We exchanged messages via Yelp and soon I had an appointment, as well as an estimate should the pump need replacing. The appointment window was only 2 hours and they were able to come the next day. Considering we had yet to take any water in the basement, I was feeling very lucky (which is rare). Jay showed up during the 2 hour window and went to work. He showed me how the pump can be tested by bypassing the floater. The pump was still working and apparently able to push water to the street. Regardless, given the 26 years it had been working - I opted to have it replaced. Jay had a new pump with him and installed it in maybe 15 minutes. He asked for a garbage bag to carry the old pump out in as it was crusted in rust and mud. He had also pulled out a few other misc. items (paper, soda can, rocks) from the hole and transported it all way without messing up the floor. Jay educated me about the back-flow valve/connector - which was apparently what had come apart before. He had replaced it at no extra charge. I always appreciate a service person taking the time to explain things to me so I better understand how the things in our house work. Jay did so without making me feel spoken down to or stupid. I don't know what else I can share if you're not convinced yet to include this company in your search when needing any work done in your basement/foundation. I highly recommend giving them a shot.

Jay, who leads his crew, has years of experience with a foundation company in the past. He comes…read moreoff as down to earth and honest, and he gave me an estimate significantly lower than the one I received from a different company. He explained well how the process would unfold and was proactive about being open to any questions. They arrived the originally scheduled day and although there was a delay due to some pretty extreme weather causing traffic idiocy, I was notified about that delay. They worked hard until the job was complete. Every indication so far is that the job - a crawlspace drainage/sump - was successful, considering there has been another very hard rain since and no more basement leakage.

We are working with CNP and they have been wonderful! Their price is more than fair for the amount…read moreof clearing out of our property that they are doing! They are very friendly and work really hard!

CNP did an asphalt milling driveway for us. They were very nice and did a great job. They showed up…read morewhen they said they would and got the job done on schedule. Would definitely recommend them.

The Basement Doctor brought my basement up to speed in 2012 (I believe) at great expense, and I've…read morenot had any problems since. Matthew came to my home today to do maintenance on my sump pump and he was professional, knowledgeable, kind and on time. He examined my entire basement and I learned a great deal more about maintaining my pump. The cost was reasonable and worthwhile. I feel confident again that all is in good order. Thank you Matthew!

Guy came out on a Wednesday and said he'd email an estimate by the end of the week or early next…read moreweek. Never received it so called. After answering a few questions and then being put on hold for 20 minutes, I hung up. Thanks for wasting my time. Twice.

Team was very dedicated to seeing my project through. They even scheduled me in last minute and…read morewere incredibly efficient and skillful at the job maintaining fantastic communication the whole way through. Highly recommend!

This review is in response to the idea that these guys don't follow through. We have a very…read moreidiosyncratic home with lots of strange little problems. They remodeled our entire basement and when there was an issue they were quick to come back and address it. Not once but as many times as it took. Ultimately, you have to decide what works best for your particular project, but I did not want it to go unstated that they make good if there is an issue.