My friend recommended me this company . I needed a car rental when I returned from Europe and they…read moreoffer to pick me up from the airport , and the car seat for my baby was already installed . I couldn't believe how easy and convenient it was to deal with them . And the best thing is the price that is cheaper than hertz or budget . thank you

I've rented three times now from Mark. Each time Mark has been quick to respond and exceptionally…read moreaccommodating. Renting from Mark, vis-a-vis Turo, has consistently been a less expensive option compared to the train and bus, and has allowed me to set my own travel schedule. I would highly recommend reaching out to Mark and signing up for Turo next time you need to travel anywhere in the Northeast, I'm sure he has the perfect car to get you where you need to go.

Functional, practical, clean and modern with decent eating establishments and super clean bathrooms.read more

Recently, my husband and I flew with Delta Airlines from Pittsburgh to Boston, and that flight…read morelanded in terminal A. We were here for only a short while, so we mostly just browsed. Terminal A contained about 19 restaurants and vending machines, including Buffalo Wild Wings, Chick-fil-A, Dunkin', Half Moon Empanadas, Jimmy John's, Legal Sea Foods, Sbarro, and Starbucks. The terminal also had about a dozen shops.

So, here's my story, I used a CC to rent and insure a Dollar rental car. (Prices approximate)…read morethrough Expedia, I might add. Cost $490.23 for the car and $140 for insuring said car...after the fact....meaning I used the same card for the insurance, but not the same day. We got to the front desk, told them I'd paid already, and they told me they needed to hold $200 plus I added $71 fuel cost which is $271. I proceeded to give my wife's credit card for the hold and the fuel. When the receipt was presented to me, there was a charge of $985, needless to say after seeing the receipt, I had to change my drawers. Now, long story, short, we worried through our whole trip about that charge, because it was a new credit card and we had no idea that that was going to be the charge on the card. And I was imagining all sorts of difficulty in trying to get that money reversed. Returning the car was a piece of cake. All that was needed was to leave the keys on the dash and walk away, which is pretty cool in my book. But still, I wondered or I should say, my wife and I wondered what the disposition would be of the final bill, and we had to wait a bit to see what would happen. (Suggestion: this is a pay at the Desk rental car company, that is why there was the large charge on the second credit card, however, I'm glad I reserved it early, they seem to have had a plethora of cars there.) Will we didn't receive a final bill but a few days later my wife and I were elated when that $985 had been returned on her new credit card, so we did indeed only pay the $630 or $40 needed which I'd already paid. So, other than worrying about that major expense on one card we were relieved to see the money returned, back on the Second credit card!!! So I'd like to say kudos to Expedia and to Dollar Rent-A-Car for a somewhat nervous but happy Experience, even though it was slightly stressful. If we had had foreknowledge of that big expense being returned, we likely would've not stressed so much, that said I would recommend dollar, they treated us fairly, and pretty good!!!

They lied about my rental - never said I'd be given an EV on my reservation, but said it was…read moresomewhere in the fine print. It wasn't anywhere that they could find. They lied and tried to charge me over $100 for extra insurance I had already rejected. When I asked why they were charging extra, they said my wife had agreed to it. She had not. We explicitly told them we didn't want to use their plate pass toll system. We disabled it according to their instructions and used our own toll pass. Two weeks later we were hit with a bill for $2.50 in tolls and $12 in convenience fee. I called to dispute it, and they want me to track down dates and times for my own pass. No thanks guys.

Nekita and Nick went above and beyond what is expected. I left some sunglasses in my rental and…read morethey could have done what most people would do and tell me to go file and claim and moved it along when the vehicle was not seen at first glance. Instead Nekita walked the entire floor of the car rental MULTIPLE times until she located the vehicle and my glasses. She is an exceptional and determined human and should be running the entire company. She is the epitome of professional customer service and perseverance.

SCAM ARTIST recent trip to Boston…read more went thru normal airport checkout which was fine. told to go the tent area to pi=ick up car.' watched as over 15 people received their car while we waited. supervisor requested, he apologized, took our receipt, pulled it up on his iPad and told he discounted our reservation by 50%(should have known better to believe that) car finally arrived 36 minutes after waiting at the tent area. returned car a day early. reviewed credit card bill to find no discount opened a complaint and told sorry nothing is documented basically calling my wife/I liars. bottom line: scam artist. buyer beware. never again.

The rental process was smooth online. When I went to the window in the garage to check in, it was…read moreclosed. I walked around in circles because there were no clear directions that rerouted me to the next open Avis station. For someone from out of town not familiar with the layout and with no map of the parking lot, this was irritating. I finally checked in. The employees working the desk were great and friendly. I had to give my info all over again. I thought that was done, but it wasn't. My email and confirmation number got me nowhere. Now thinking about it, maybe I was charged twice lol. I will check when I get home. When I rented the car. I purchased insurance, and I got a quote. When I got to the desk, it was a different price, higher. They had no insurance listed for me. I got to the area where the rental cars are. The employee working the area, a lady, handed me the keys and left. I had two dents and questions. I had to flag her down. She didn't seem to want to be helpful. It was a slow day. She was on the phone on a personal call and eating inside an SUV. I drove out of Mr. Toad's Wild Ride airport road as happy as can be. That airport had me going in circles. I was driving for maybe 7 minutes when I heard a sound. I looked down, and the low oil canister sign appeared. Two minutes later, the check engine light came on. Right after that, the low gas alert came on, omg. A scary experience for a woman driving alone in a state she has never been to. I called Avis and told them about the issue. They were apologetic and had good customer service. I told them I didn't want to go back to the airport, but I would exchange it at the nearest location. I did a prayer and drove to it with the little alarms going off. They gave me another vehicle. The process was smooth. It was just time-consuming, and I am here for cork and not fun. I didn't have the time to waste.

Wow... just a sad place. Completely understaffed had one 80 year old employee working and a…read moreyounger woman "manager" who did not help anyone... had 22 people in line for the one geriatric guy working. Felt badly for him... then after waiting nearly an hour for a car then waited an hour to leave the garage because only 1! Booth open to leave and I had express pass.... But you couldn't use it cause it times out as I waited an hour in that line I could have walked to my hotel I. The 2 hours it took just to get my rental car

I'll be the first to admit, when I started pricing out cars and looked at EZ's rental cars I was…read moredeeply concerned. However there was a 25.00 price difference between EZ and competitors. I decided to roll the dice and hope for the best. I prepaid for a full-size car (Toyota Camry or comparable). When I went to the desk I was greeted, and did not have additional add-one pushed on me. I declined everything except the EZ-Pass. The comparable car was a Kia Optima which only had 11,000 miles on it. Car was fairly clean. Return was quick/efficient and I promptly received a final invoice via email which reflected what it should have. I'm happy to say I had a positive experience here and would try them again should I rent a car in Boston.

I always rent from name brands like Thrifty and Dollar, but prices were sky-high so I took a chance…read moreon E-Z at Logan Airport (they were 40% cheaper). The counterwoman was great, our Elantra had 6500 miles on it and drove like a dream and check out/check in was quick and painless. I'm only dinging them a star because the car was dirty on the outside and needed a good washing. It was spotless on the inside, however so I didn't say anything. E-Z was a pleasant surprise. I'd use them again. One tip: do not do the pre-pay option for fuel at any rental agency. It's always a rip off.

After a tiring cruise, we needed a comfortable place to rest before our late flight to California…read more Booking a Hilton day room was the perfect solution. The rates were $120-140 online but I called Hilton directly and they charged me more than double, so I suggest booking online. Although the rate was higher than expected, the spacious, clean, and comfortable room was worth it. The complimentary airport shuttle, departing every 15 minutes, was also very convenient. We were also able to purchase over-the-counter medications to help with our coughing. The staff were welcoming, helpful, and professional. Thank you, Hilton, for your wonderful hospitality! I would recommend this option to travelers with long layovers or late flights. Unfortunately I didn't get a photo of the room before we used it!

All in all it was a very comfortable stay and I was certainly pleased with the diamond upgrade…read more They gave me a corner suite with sweeping views of the airport, Boston Harbor, and a significant part of downtown. Check-in took a long time. There was only one employee at the front desk working through a building line of incoming guests. Once past that, the valet was quick to grab our bags, get them to the room, and take care of the vehicle. If you don't have much luggage you can probably walk straight to the airport; it's not far. There's a good restaurant and bar inside and a decent spot for coffee & pastries or lite bites. When I returned the rental car, a gas station was only a couple of minutes away and the Boston rental car return center sat just past it. As soon as the car was turned in I called the Hilton front desk; they immediately sent a driver to pick me up and bring me back to the hotel. An Uber into the North End for dinner on Hanover Street ran about $23. I would definitely stay here again on a final night in Boston. The shuttle running every 15 minutes made the morning departure easy.

I think Logan's pretty swell! There're good food options, it's easier than most to navigate, you…read moremove through TSA pretty quick.

Boston Logan International Airport has six runways and four passenger terminals. Here dozens of…read moreairlines operate flights to cities across the U.S. and world, and they serve tens of millions of passengers per year. Most recently, my husband and I flew with Delta Airlines from Pittsburgh to Boston and then from Boston to London. Our flight from Pittsburgh landed in terminal A, and our flight to London departed from terminal E. We had to take an elevator down to a waiting area to catch a shuttle bus. There, a friendly employee explained the shuttle's estimated arrival time of several minutes and offered water. Before our connecting flight, we spent hours killing time in the airport. We browsed the stores and the vending machines but did not buy anything. We did buy lunch at an Italian restaurant, which I reviewed separately.

First, they are off-site and the bus service is horrendous (about a 15-20 minute ride to go a few…read moreblocks) to and from the car rental area. While check-in was quick, the pick up is very confusing and took forever to get some help trying to locate where to get the vehicle (especially since there was no vehicle in the space we were initially told to pick it up). All car rentals are bad and ones like this at Logan are the worst. At least I got a decent price but I wonder if it is worth the aggravation.

People do not rent from Budget! It's not worth your time or frustration!!…read more We had a horrific experience Aug 4, 2026. Zero customer service!! I'm never booking through them again!! Save yourself the headache and book Enterprise Car rental. We used them during our trip and they have superior customer service. Quick, easy and efficient car rental.