Dr Bontia is one of the absolute BEST headache doctors I have ever encountered. Her office staff…read morehowever, is questionable. I made an appt for an MRI, and I was told there was an additional for sedation since I am claustrophobic. My driver didnt show up, so I couldnt have the sedation. I made it through the MRI without sedation, but expected an adjustment to my bill. I was told after the the MRI the sedation was free, so I wasnt charged an extra fee for it. The $600 I owed didnt include the cost for sedation. Hmmmm, I questioned if that is true, because the lady that called me the day before wanted to be sure I had a driver because of the sedation. She wanted to be sure I understood there would be an extra charge. So my question is, was anyone been charged an extra charge for sedation if claustrophobic during an MRI? If so, how much was it? THANKS for your help! New patient just trying to be sure Im not being ripped off!

If you want doctors that blend expertise, advanced technology, and actual human compassion -- this…read moreis the place to start. I was armed with not one, but two MRIs from other doctors, ready to hear the dreaded "Let's schedule surgery" speech. Instead, I met with a genuine, down to earth, personable doctor that actually listened to all my complaints and I mean all of them lol. Not just "my back hurts," but also my entire medical history. Dr. Desaloms already has my MRIs up on a giant screen ready to review my issues. This office clearly invests in top-notch technology, and it shows. Love his PA Stephanie (extra bonus points for having her in his back pocket!). He's not the kind of neurosurgeon who pushes surgery just because he can. I may need it someday, but right now he's focused on what's best for me. That kind of organic, patient-first approach is rare. The entire staff at Dallas Neurosurgical and Spine, from the front desk, tech, PA to billing -- were exceptional people who obviously enjoy (and love) their jobs!

I flew to Dallas from Saint Louis to have my 3rd spine surgery with him a c5c6 fusion. He PROMISED…read moremy radicular pain would go away, I'm an RN, u never promise patients anything, u can't know for sure, and what do u know, 15 months post op and my nerve pain is just as excruciating. He called me a anomaly during our telehealth appt, made me feel hopeless, almost 3 yrs now in 24/7 moderate to severe pain and have not been able to work as an RN and i'm actually signing up for VAD in Switzerland, that's how bad this has ruined my life, so be careful... i got a standing mri out of desperation. He didn't care to read it, a secretary said he wasn't obligated to read the mri since he didn't order it and dropped me as a patient after expressing how awful everything was going for me in my life due to this. 15 mo post op c5c6 fusion.... one simple layer... i'll never understand, but i am willing to pay 10k to d13 w VAD because of the debilitating pain i have been suffering in since 35 yo til now 38 yo.... almost graduated NP school, and couldn't, just 3 semesters away.... life i worked so hard for, completely ruined. BSN Oncology RN 10 yrs, can't work and just rot in one chair at my parents' house. i'm 90% chair ridden now and housebound, i dont even shower but every 2wks, dont put makeup on anymore... nowhere to go... i rot here crying all the time in extreme pain that nobody wants to treat.

I had a very disappointing experience with Dr. Elizabeth Samuel. She was extremely rude and…read moredismissive. When I asked for her professional opinion regarding my blood work, she told me that I "shouldn't be asking questions like that." When I continued to seek clarification, she responded with, "How would I know?"--which is shocking coming from a physician. She also repeatedly asked me questions I had already answered, making it clear she wasn't listening or trying to understand my concerns. When I told her that her responses were not helpful, she told me to "get lost." I have never been spoken to like that by a medical professional. This behavior is completely unacceptable, especially toward a patient seeking care. I would not recommend her to anyone. If I could give a negative star rating, I would. The appointment was being transcribed using AI, and I sincerely hope that record is not altered to remove or soften the parts of the conversation where she was openly rude and dismissive. Patients deserve an accurate and honest record of how they are treated.

Don't be fooled... Dr. Samuel made me feel heard and appreciated during the first appointment. She…read moreordered an EEG and MRI. I immediately took the MRI orders and got the results back within a few days, as well as a copy of the CD before she was able to fit me in to her schedule for the EEG. She recommended waiting to go over the MRI results at the end of the EEG appointment. The morning of the EEG, the office called and said she had an emergency and canceled my appointment. They couldn't reschedule me for 3 more weeks! So, I requested a call to go over my MRI at least. We scheduled that for the following week. She was 3 hours late to our scheduled televisit (charged to insurance as an appointment)! And she told me the MRI could meaning nothing or something and that she'd have to look at the CD herself, so I need to bring it to my EEG. So, I paid for a pointless appointment. I finally get the EEG and Dr. Samuel never came into the room to see me and never looked at the MRI CD she asked me to bring. At checkout, I asked the front desk about it and she said the only thing she could do was schedule a televisit to go over the EEG results and I'd have to ask her about the MRI CD at that time. She couldn't schedule me for a televisit for 3 more weeks! So, a process that started in October is now going to the end of December and into the holidays with no answers. Then, she didn't show up for the televisit! I kept calling and after 4 hours, gave up because I had a school commitment for my son. That's when administrative person finally called back. In the middle of my son's performance... just to tell me the doctor wouldn't make it to the televisit and she'd call me back the next week. I told her not to bother with a call, but to just send me my EEG results so that I could take them to a new doctor because here we are two months into this and I have no answers and no direction. The doctor called me the following Monday despite my direction AND charged me and my insurance for an appointment! During that phone call she told me inaccurate information about my EEG, gave me no plan or protocol, and when I told her I didn't approve of the televisit and just wanted my results sent to me, she hung up on me! I had to report the incident to my insurance company. She never sent me the results from the EEG despite my phone call requests. My new neurologist was a completely different experience. They didn't even bother with getting her EEG results, because they don't even agree with the method she uses for EEGs, because it's temperamental and frequently inaccurate. Dr. Samuel uses a cap instead of direct nodes on the scalp. The new doctor immediately scheduled an indepth EEG with direct nodes, and within two weeks it was confirmed that I had epilepsy and they began medication and gave me education and a plan going forward. Not to mention, I feel better and am not having seizures anymore. Dr. Samuel told me it "looked like I was addicted to sedatives" based on the EEG her tech did (she never even came into the room during the EEG). I don't take sedatives and never have. It was horrifying. She wasted my time and my money, put my health in danger by delaying appointments and treatment, and charged my insurance for a lot of unnecessary appointments that yielded no results and had to be redone by another doctor.

TOP SURGEON -- my wife had disc replacement surgery in her neck preformed by Dr. Cattorini. He and…read morehis staff are outstanding. They were compassionate, listened and fought hard when the insurance company initially denied the surgery. There is no doubt that I would recommend him to anyone. Thank you Dr.! The results have been absolutely amazing!

I have spinal stenosis. After ten years of hard athletics and fifty years that included…read morebackpacking, climbing mountains and just hard physical labor my neck, back, hips and hands began to wear out. After each major injury spanning twenty years, Dr. Cattorini has repaired my spine and neck multiple times then prescribed the proper rehab to prepare me for my next big trip all resulting in keeping me in the game. When I needed a referral for double hip replacement to keep from causing new damage to my spine he saw that my care was immediate and with the best. He has performed carpel tunnel surgery on both hands and with great success. He is a Doctor's doctor if ever was one. He's the best and surrounds himself with the best. There is not one thing about this doctor's practice that I would hesitate to recommend. Mike Hoptay

Although it has been 17 years since I last saw Dr. Tobleman, I will remember his kindness until the…read moreday I die. After having been to another neurologist who scared the bejeezus out of me by flat out telling me I had Multiple Sclerosis without the benefit of any testing whatsoever, I was desperate to find a neurologist and obtain help for myself. I had already been to the E.R. at a local hospital and was told I needed to see a neurologist immediately. The neurologist I was referred to had a 6 wk wait. In the meantime, I saw the scary neurologist who was of no help whatsoever. On a desperation call, I called Dr. Tobleman's office. I was sobbing pretty hard on the phone as I didn't seem to be making any headway with obtaining medical assistance. The kind person who answered the phone at Dr. Tobleman's office asked if I could please hold. When she returned to the phone she said Dr, Tobleman could work me in between appointments that very day. My husband drove me to Dr. Tobleman's office as I was in no condition to drive myself. When I first met Dr. Tobleman he said " please come in and sit down, take your shoes off, sit a spell". Okay, he didn't say the last bit but he did ask me to remove my shoes so he could test the reflexes in the soles of my feet. Dr. Tobleman proceeded to patiently listen to me and ease my fears as I was crying. Dr. Tobleman told me before we freaked out, let's do some testing and see what we are dealing with? Over a period of about 6 wks I had an MRI, a spinal tap and heavy metal testing. All of which were clear. Dr. Tobleman did prescribe one and only one medication for me and that was for my severe headaches. Dr. Tobleman told me he found nothing wrong with me and that he felt with time my symptoms would disappear. At the time I was working a very toxic job. Amazingly, after I was fired from my toxic job, my symptoms went away never to reappear. They don't make doctors like Dr. Tobleman anymore. The point of this long winded review is that this man has a caring and kind demeanor but he also goes the distance in investigating one's illness. If one is ill, it only crushes one's soul further to be not taken seriously by the medical community. This is just not the case with Dr. Tobleman. I would give this man 100 stars if possible.

Their office staffs are very unprofessional, they don't Their responsibility very attitudes,…read moredisrespectful, don't agree Their mistakes, top of that stuffs doesn't listen to the patients. Maybe doctors are good, but most of the time patient see by their nurse practitioner. I was their patient four years back, this year i went there but I got very bad experience.

The receptionists who handle the calls are rude; they respond in a condescending manner as if they…read morehave all the answers and don't allow you to speak. Their behavior is entirely unprofessional. I've never encountered anyone so arrogant.

I was asked a lot of questions by three levels of expertise. Nurse, PA, and Dr. They were very…read morethorough and explained a lot including up close pics of my MRI. Staff was very friendly and the office very nice., I'm hoping for relief and everything that was said will come to fruition.

I was referred to Dr Krumerman from a friend. I needed a 2nd opinion on my back pain from a…read moreprevious surgeon's office that just kept saying everything was great from a prior fusion in 2023. I brought in my MRI and with that Dr Krumerman believed that I wasn't totally fused from my first surgery. A myleogram CT was ordered and come to find out I wasn't totally fused hence my back pain and issues. I'm about 4 weeks post op with my surgery with Dr Krumerman who redid my fusion at L4-5 and fused L5-S1. I'm very happy with my results. No more sciatica! Pain is minimal with just the normal post op pain. All of Dr Krumerman's staff are very nice and helpful via email or phone. The front office staff are also very friendly. I'll drive an hour to see Dr Krumerman again!

Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

I called in April of 2025 to let them know I just found out of was pregnant. They believe my due…read moredate is aug 2025 amd said not a single doctor can see me for prenatal all booked So basically just show up at a hospital without having ever seen any doctor n just expect one of these random doctors deliver me. Wow so dont see a doctor n just show up to a hospital when my water breaks. Or try another city Why im in frisco and what if they all say the same thing. Nobody wants to work. I have the best private insurance ppo money can buy yet baylor scott bucks! Hoping to deliver at pga once opens but again w who and no doctor. U know im gonna be missed when I walk in the hospital!! So expect my funky ass attitude

I called to make an appointment mid May and the receptionist told me I would hear back from the…read moredoctor in 2-3 weeks. After one month of waiting, I called and the receptionist said she would contact the doctor and get back to me that afternoon. I never heard from her. Shame on them. I'm trying to seek help for my daughter and now I've wasted half the Summer because of this company. I'm appalled.

I am a new patient. From making the appointment to seeing…read morethe Dr and checking out : 5 out of 5. Would highly recommend - and in fact, I have already. BRAVO!

Finally, a Neurologist who listens! If you are looking for a…read moreneurologist you can truly trust, look no further than Dr. Deborah Cantrell. I came to her after a very frustrating experience with a previous doctor where I simply didn't feel heard. From the moment I started seeing Dr. Cantrell, everything changed. She is incredibly patient, engaging, and understanding. What sets her apart is her tenacity--she will exhaust every bit of her medical experience to get to the bottom of what is wrong. I also deeply appreciate her directness; she tells you what you need to hear, which has made me feel safer and more "mentally healthy" than I've felt in a long time. It is so important to have a strong relationship with your specialist, and I've found that here. Don't hesitate--just book the appointment. You will not be disappointed!

Please do not become her patient, and do not let your loved ones become her patient. This was truly…read morethe worst--and actually traumatizing--physician experience of my life. At first, her bedside manner seems caring and attentive. She appears to listen, but if you ask a question that doesn't make sense to her or ask her to clarify something, she quickly becomes irritated and dismissive. During my visit, she rushed through my physical exam, then returned to the room and abruptly said, "We need to have a serious conversation--major problems. You definitely have neuropathy and cognitive issues." As I sat there stunned and in tears, she continued by telling me to start taking her brand of vitamins, do memory puzzles, and return in six weeks after completing additional tests. After my testing and MRI results came in, her assistant called to tell me that my disc issues were likely due to my weight and that I needed weight management. I am 5'9" and 140 pounds. It was clear she hadn't reviewed my file and simply gave a standard response she uses for anyone with disc degeneration, assuming they are overweight. The worst part was her response to my MRI results, which showed chronic ischemic small vessel disease. She said it "wasn't a big deal" and was "just due to your advanced age." I'm 40 years old--dementia and vascular changes are not normal at my age. She dismissed my concerns and implied that my symptoms were simply because I was "elderly." She also recommended a four-day hospital stay to monitor my brain waves. When I asked for more information, she became defensive and short-tempered. Please ignore any positive reviews. Get another referral from your doctor and run far, far away.