Today I walked into Aesop and was greeted by a familiar face--David. I've had the pleasure of interacting with David a few times now, and every single time, he has been unbelievably helpful.
What stands out most about David is that he never makes you feel pressured to buy anything. Instead, he takes the time to help you. He'll walk you around the store, explain the ingredients, the notes, the scents, and the differences between each product, and he does it all with an incredible level of knowledge. From start to finish, David is trying to find YOU something that fits.
David is what retail is supposed to be. He makes the experience feel personal. He makes you want to learn, ask questions, and enjoy being in a store. If every retail store had employees like David, I don't think retail would ever go extinct.
Whatever you do the next time you're at Roosevelt Field Mall, take a few minutes to stop into Aesop and talk to David. Talk to him, ask him questions, and let him show you around. He will absolutely take care of you. read more