Great service, fixed our Maytag dryer and Frigidaire dishwasher. Very reasonable charge, came when…read morehe said he would. Very happy with Carrolls service.

The best service experience I've ever had! He was so honest, thorough and fairly priced. He…read morearrived on time and fixed the problems quickly. I heard about this company from a moms group Facebook post- so many people chimed in with such high recommendations- and they were all right! Thank you, thank you!!

I would not normally review Home Depot but the level of customer service at this location is…read moreespecially stellar. On a recent visit, I can't tell you how many times I got greeted and asked if I needed help. That's in stark contrast to going to these big box stores endlessly searching the aisles for that one little widget you seek. Standout is Rasta like gentleman in lighting. I've encountered him more than once and he's so delightful I'm going to look for reasons to go to the lighting area. Besides him though, there's a noticeable uptick in good customer service here. Honestly, I prefer writing good reviews to bad so this was a joy. Thank you.

The worst paint ever , don't waste your time and money on this. The product of Home Depot is not…read morealways great

Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

If you're ever in need of appliance repair, call Cristiano Rosario. He is the best! Considerate,…read moretimely, reasonable, explicative, nice. He liked my annoying puppy too, and remembered the dog who died. Cristiano is the bomb.

Very disappointing, unprofessional experience. Problem was not resolved. Had to pay another company…read moreto come out and fix the problem.

Christian was responsive and very professional. He helped with both my refrigerator and washing…read moremachine- saving me a lot of headaches and money!

Chuck was an excellent partner and service provider, incredibly trustworthy and thorough…read more Our AGA stove is such a challenging item to care for and Chuck is so knowledgable it put us at ease. Grateful to have found such an expert!

I asked for help repairing my washing machine, which had stopped mid-cycle and would not restart…read more Chuck got back to me via email and phone, and suggested that it was likely the lid switch - he found me the exact part number, a video explaining how to access the faulty switch for replacement, and insisted I try to fix it myself before hiring him to help. It turned into a $15 fix myself, and my washer is back to working again. In doing so, I'm imagining Chuck turned down an easy $100 or so that he could have charged to do the service. Being able to recognize an easy fix, and looking out for me to be able to save some cash, shows tremendous character and respect. Chuck has earned himself and this repair shop a return customer, if and when I have an appliance break in a way I can't fix.

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

Can not recommend Brian enough. Scheduled us within a day, had the part we needed overnight, and…read morehad us fixed within three days of our initial call. He communicated when he was going to be later AND earlier than he initially planned for the two trips he made to us. He also got us a part we needed and showed us how to fix it ourselves so we didn't need another separate service...saved us a ton of money after Maytag quoted a couple hundred for the same fix. Such a nice guy. Responsive, quick, effective. 10/10.

The customer service is fabulous. Big shout out to Carlos for assisting us in store and Alex for…read morecoming to our home when we were needing support with our new TV. The nicest gentlemen I could work with. Appreciate all your help! Thank you

I was delivered a used grill. Unbelievable. I called but was told to wait until the salesperson…read morereturns