Here's the deal: they do BEAUTIFUL work for a reasonable prices, but they are very disorganized. Don't leave your stuff with them for long--I think if you had something made on a quick timetable they could get it done well. Unfortunately, my experience was that I sent them fabric for cushions to be made with the sofa I ordered, and they just couldn't get it straight, even with emailed pictures of the fabric and repeated calls. They lost the fabric. I sent them more, and after much ado, I got my cushion covers-- remarkable, because they wrote the wrong street number AND the wrong street spelling on the address!! And this after I SENT them the address in an email, not over the phone. But worse was the custom $1200 chair with my own material (more $$) that arrived 4 inches shorter than ordered. Since I'm on an island, I can't return it, but boy am I mad that I will look at it for the next 20 years! read more