Service was great and friendly. Their selections is crystals, incense and clothing is great! Their…read moreprices are reasonable and the value of their merchandise is really good!

This is my go-to place for incents and other crystal and earthy things.. :) They have a good…read moreselection of incents and you can get 100 for 10 dollars which isn't bad since you can pick them and mix and match etc. They are always nice when I go and they are eco-friendly as well so bring your own reusable bag. Of course, if you need a bag they will give you one but they like you to bring one or not use one if you can.

Attended the much anticipated Grand Opening today!! Tons of men's & women's clothes, accessories, &…read moreshoes, all gently used at discounted prices!! I talked to the clerk who said the line was wrapped around the building this morning prior to opening at 10am. Must've been around 200 people!! Well-organized into sections such as dresses, blouses, shirts, leggings & athletic wear, pants, shorts, some belts, hats & purses. Mostly designer names. Alba checked me out after probably a 20-minute wait in the line. She was bubbly & told me about the business & if I had any questions. They take in items for you to sell as well. Employees will give you a quote in a separate area near the entrance. Check it out!!

This store was dirty, the clothes were dirty and very worn. I waited almost two hours for them to…read morelook at the clothes I wanted to sell. The items I took in were clean and wrinkle free, all were designer labels, in pristine condition, many had only been worn a handful of times. As I waited to be helped I wandered around the store to see if I might want to take a store credit to be able to get more money for the clothes I was selling. I am not exaggerating, I would not have purchased one item I saw and believe me, I had plenty of time to look! The girl who looked at my clothes to buy just wadded my clothes up rather than put them back the way she received them. I could not say enough negative things about this dump. Don't waste your time!

While I understand the frustration that can accompany customers heading into a retail environment…read morewithin the last 30min-1hr prior to closing. I have been in these same shoes, in different retailers. *HOWEVER* we entered the establishment a full fifteen prior to your POSTED HOURS OF OPERATION-which *means* you are to serve customers and guests with the same amount of courtesy, energy, and RESPECT that one would utilize during the middle of a shift, the beginning of a shift, the WHOLE SHIFT for whIch you have been scheduled. ALL PURCHASING CUSTOMERS are DIRECTLY RESPONSIBLE FOR PUTTING MONEY IN YOUR BANK AND FOOD ON YOUR TABLE. PERIOD. We went into the store knowing exactly what we were looking for -the discount bin for a few items that we missed the last time we had entered the establishment. As we were confirming that you still had our sizes on your discount racks (because we love clothes that fit, don't we?) I could not help but notice that a three of your floor associates -who were not working in the back area, but standing around-decided to (in a very obvious and projected fashion ) verbalize the closing time. This was a passive aggressive slap- border lining on actual aggression. What was stated verbatim was "WELL look at the time it is 7 o'clock." So please check your schedule 1/25/2021 for your floor walking "customer service " associates schedule for a closing shift. And yes the " " are a slight at these employees as they provided us nothing worthy of the term. As I walked away with my side-eye in full effect and stank face looking right at them, I made sure to also project (very much meeting them with the same aggression) "I know how to look at a damn clock." We did not ask for the names of these three associates in the back. Quite frankly, we had better things to do along a *memorial* dinner to attend. Your employees need sensitivity training -that is 100% a given. They had no idea what the people who just walked in have been going through. Had I been *anybody* else- with a little bit more of a ghetto streak for example -walking away saying "I know how to look at a damn clock," would've been the least of their worries. I question whether or not this location is worth visiting at any time for any reason. I will commend the front end workers. The cashiers were very pleasant and discovered that I was part of the rewards program resulting in an additional discount for my purchase. That was the *only positive experience* I had in your establishment today. Note that it is 7:16 now in the evening. By the time we reached the front door of the mall it was only 7:08(literally across the entire mall). This is how impatient your back of the store workers were. Sensitivity training. Soft skills training.** Get it done**, otherwise the fear of being yet another failing store in a very unoccupied mall, should start setting in very soon. NOTE: BOTH RECEIPTS COMPLETED transaction AND PRINTED by 7:01pm-Making ANY snide remarks laced with vitriol absolutely unnecessary, and shows the value your floor associates place on their positions-little to none.

Hours they post are incorrect. Just go somewhere else. Not worth the headache of coming all the…read moreway to this place for just one store that doesn't respect your time.

This is for the portraits department. I had an appointment scheduled for the studio in NB Aunt due…read moreto a structural issue within the studio, my appointment was canceled 30 minutes before we were to arrive. I immediately called the portrait studio within this location and was able to be put in on their schedule for the same day. We arrived a little earlier than our scheduled appointment and the studio was packed, but the system the ladies had going was efficient and they were knocking it out. I was able to get checked in and our session was done in no time. I took my son in for pre-K graduation photos and he gave fake smiles the whole session. The photographer and I laughed about it while we were reviewing the photos and she even offered to redo the whole session. That has never happened before and although my son gave those fake smiles, I declined her offer and wanted to keep them so that I can show him those photos when he gets older, lol. The process from check-in to the end where I selected my favorite poses was seamless and took less time than it did at the normal studio location I go to. I am going to start making all of my future appointments at this location. Worth the drive.

This is the close to home smaller pennies for me. But they always have everything I need. Don't…read moreforget the check the coupons online to use a check out.

I visited the store on a weekday afternoon and was greeted warmly upon entering. I took my time…read moreand looked around downstairs and also went upstairs where the sale items are. Everything in the store is so adorable!! I purchased a few small items and the woman that rang me up was so kind. She even gave me a flyer to an event they were gonna have later that week. After my purchase I went around the cute building outdoors to take photos. I loved the store and the little area it's in.

I love this store and I love chatting with the ladies here. The style is so cute and girly but you…read morecan also find more toned down clothing as well. That's not me though so I love how a lot is diamonds and pink and glitter. Seriously the best. It is more on the pricey side however, they will have amazing steals from time to time. The jewelry is also spot on. I love everything about this shop, it's one of my favorites and I'm so glad I took a chance here.

I was able to get the Christmas Thanos for my sons Christmas present using a $5 coupon given to me…read morefor my birthday. I've always had good experiences shopping at Hot Topic. I was looking for Wonder Woman exclusive and the clerk took her time and got out a ladder to help me look. No luck but I appreciate the time she took to help me. Will return.

Horrible customer service it was my first time and I am EXTREMELY DISAPPOINTED…read more The worker was rude..her tone was very sarcastic and when I asked her about certain merchandise

Its not the most glamorous location of all the SA Torrid's but its got a little more room to move…read morearound, great staff, and I feel a little less foot traffic than the Stone Oak or North Star stores. With that lower foot traffic, you tend to have more options when they launch their bigger sales like buy one get one 75% off or (my fave) buy one clearance, get two FREE. Racks are always in order and the fitting rooms are kept clean and tidy. If there's something online you've got your eye on, its a great place to swing by and try things on. The only thing I can knock em for, and this is a problem with a lot of mall stores, is just how hot it can get. I'd be a lot more willing to swing through if I knew I wasn't going to be melting after 15-20 minutes of browsing.