I recently spent some time at Mercy medical center. One of their strengths is definitely their…read morenursing staff. The great majority of them are caring and professional. The one exception to that was a girl by the name of Bernice (a nurse). She seemed to have some sort of personality disorder. She had almost a frantic need for attention at times and seemed to have some serious control issues.

A Health Hazard Disguised as a Hospital…read more This was my first and only experience with Mercy Hospital under Dignity Health, and I can say without exaggeration that I would prefer to go to an unlicensed facility before returning here. My 75-year-old relative was admitted to the emergency department due to a mental health crisis. What we encountered was appalling: the room was filthy, littered with trash, floors unmopped, no bedding, walls stained, and an overwhelming stench filled the air. This was not an isolated issue--both rooms we were moved through were in similarly unsanitary condition. While the hospital often responds to public reviews citing privacy concerns, I found this ironic. As a licensed psychologist, I was shocked by the complete disregard for HIPAA. Conversations about treatment were held openly, with no effort to preserve the dignity or confidentiality of patients in crisis. I visited two different bathrooms on two different floors, and both reeked of urine. I'm not sure how a hospital could maintain a level of cleanliness worse than a gas station restroom, but somehow this facility managed it. Despite being cities away, I felt I had no choice but to remove my relative from their care. The conditions were simply unpalatable and not conducive to anyone's healing--particularly someone experiencing a mental health episode. *Highlights* (because credit is due): The security staff were very kind and helpful Phone calls were answered promptly Medical staff were personable and kind They showed compassion toward patients with mental health conditions However, compassion alone cannot make up for the deplorable conditions and lack of basic patient privacy. I sincerely hope Dignity Health re-evaluates the standard of care provided at this hospital--especially for vulnerable populations. "If you are ever in a crisis call 911 and ask for a different hospital intake."

All care is the best! Greeted immediately, seated only a minute then escorted to a room. Staff was…read moreready and efficient in going through the checklist. The phlebotomist came in immediately and drew blood better than at the nearby lab. The doctor reviewed everything and gave recommendations and will send the report to my doctor. On the way out I grabbed some bling!

From the owner: AllCare Clinics proudly care for tens of thousands of Medicare Advantage members in San Joaquin,…read moreStanislaus, and Merced counties who have selected a physician through AllCare's network. We are committed to improving the health of our community, one member at a time. Our clinics offer AllCare Medicare Advantage members a free Comprehensive Health and Wellness Assessment. Our free Comprehensive Health and Wellness Assessment gathers valuable information about your health and focuses on preventative care and screenings. Your health history, medications, and risks for illness are also reviewed. All details and results are sent to your primary care physician.

We brought our daughter here a while ago and was very appreciative of how the nurse was gentle…read moretreating her. I was very thankful for their service then, but as of now it is a completely different experience. I think people should only come here for Urgent Care needs. DO NOT come here for a follow up appt. I showed up 15min early for a follow up and when they finally put me in a room, they let me sit there for over an hour. When I asked if they forgot I was there, an assistant replied, "no, she's running a little behind. There's one more patient before you." Maybe there's a reason they call us "patient". Me and the assistant get into an immature door opening/closing contest because I want them to know I'm in there and she doesn't want to be uncomfortable. To put the icing on the cake, she walks by and calls me some name in Spanish. Apparently, this is junior high. Real professional. Apart from the waiting and childish assistant, there was also the issue with inconsistent opinions. My first visit, the injury was deemed "superficial". My second visit, Catherine calls it "soft-tissue" damage. So which is it? Mind you, it's Catherine on both visits. Then, I have to fill out the FMLA paperwork FOR them and then they have the nerve to charge me $30. Catherine doesn't want to take the notes or another 5-10minutes to fill it out even though she's made me wait an hour.... You have to fill it out anyways, so why put it off?? Health services today seem to completely ignore the human element of each encounter. I feel like another animal through the processing plant. No respect for a person's time. No respect or listening ear for a person's life situations. I think Merced has this problem in general. Patients are overbooked and offices are operated like mills. If I make an appointment with my primary care doctor, I'm not seen for another month even in the case/risk of serious infection. I have to come to Urgent care to be seen for follow-ups that still make me wait. What was the argument against single-payer healthcare again??? Oh yea! Waitlists.... well since I'm waiting anyways, might as well be single-payer.

I made an appointment in 2021 to get a cyst looked at. the doctor was immediately very rude to me…read moreand didn't even examine me, never touched me. just sat in her chair and stared at me. she dismissed me and when I went to a follow up doctor elsewhere in 2024 they found the cyst had grown to the size of a golf ball and have had to deal with this as a much bigger issue because the doctor didn't do her job. I've been in so much pain and discomfort and it's been a frustrating experience in all.

Pros - COVID 19 tests readily available online and by phone…read more Cons - Be sure to read Consent for vaccination before signing. Golden Valley Health Center will not know if Pfizer or Moderna available until day of injection for COVID 19. Golden Valley put me on a waiting list and never dispensed vaccination. Lack of communication is why I left Dignity years ago but in other ways Golden Valley has its issues too. Dignity has a supply of Moderna vaccine and was able to provide me first dose. Per Stat News: https://www.statnews.com/2021/02/02/comparing-the-covid-19-vaccines-developed-by-pfizer-moderna-and-johnson-johnson/ Each dose of Pfizer's contains 30 micrograms of vaccine. Moderna went with a much larger dose of vaccine, 100 micrograms. Also Moderna requires 28 days between doses v 21 for Pfizer. Moderna ships at minus 4 degrees fahrenheit v minus 94 for Pfizer.

Mi-HYUN Han, NP was not providing adequate care. She ignored the intake nurses notes and after only…read moreaddressing one concern on my head, she was rushing to leave which i then had to stop her to tell her there were still other issues that needed to be addressed. She was persistent that there wasn't until I had to tell her to check her notes and that's when she addressed only one more thing even though I was physically and visibly sick. I told her about my cough, sneezing, and she said that she can not address that and rushed out the door. My blood pressure was 166/115 and she did not even mention that once and that was another concern that came to fruition because they just took it at the office. I would like to see about getting further assistance with this issue. I do not recommend her. Nursing staff were trying to be helpful after my visit with her.

AMG in merced has moved next door to become Community Health Centers of America. I do not recommend…read moregoing there. I have been in pain for months and needed an MRI. I kept getting denied by my insurance. My insurance kept requesting more info for the MRI. The NP D. Huizar I had seen never called my insurance to do a Dr to Dr call to get my MRI approved. I went to the office twice when rejection letters from insurance were received. The letters specified the info they needed and for my medical office to call them. I even wrote up a list of meds and dates seen for my medical issue to help her when she was to speak to insurance. She still hasn't called and now insurance has cancelled all mri requests for my issue and I have to start all over again. The front office staff had a hard time scanning my documents to be put in my file, she wasn't loading pages correctly. This place is not worth going to.

I've been a patient for fifteen years more or less at atwater medical always been overcharged by…read morebilling always have to go Dana to be corrected now that she's gone the older women in billing won't look into it all she says if you don't pay I will send you to collections so rude my insurance has payed thousands of dollars to atwater medical and this is how I get treated.im a united states marine veteran

The staff at Mercy UC Davis Cancer Center has done a wonderful job looking after my father since he…read morewas diagnosed with lymphoma two years ago. We appreciate the care you've provided. We know the attention to his care is the reason why dad has a fighting chance as we deal with a potential second diagnosis after two healthy years. Thank you to Dr. Sidhu and his staff.

Yes, I appreciate the level of care received and given Dr. Aw is a good physician and has…read morespecialized In medicine I have nothing but praise for the people who work there I'm happy I'm fortunate enough to know them

Are y'all open today? I've been calling over and over with no response. Most of the time I go, I…read morehave a very positive experience.

Very nice and clean office! Doctor Thakur and staff are awesome. I got a chance to get my…read moreultrasound done the same day which was very convenient for me. The ultrasound tech was supper nice and knowledgeable. I already have a print out of my plan to get my varicose veins treated. I am super excited to see the outcome!

Usually when I am late to a drs appointment I have to wait a longer tie, but here I didn't have to…read morewhich is a big plus. I have been getting treatment here for a year and I am more familiar with the doctors and staff. The treatments for my legs has been very good. I am glad hat I got treatment done because at first I didn't want to. The dr explained the treatment and I realized I needed this to be done

Coming from a Nursing Staff Supervisor's experience. A few staff members at the El Portel Suite A…read morelocation are extremely rude and unfriendly towards patients and lack professionalism, especially the office manager. Due to the office manager calling me with false accusations about not calling for an appointment on a specific date when I did and without even talking to me about the problem first with any care whatsoever for the patients, we've decided to change providers. And I've been with this provider at this location for over 24 years. My entire family of two other households left that location as well before me due to the same attitude issues and lack of care. Strongly do not recommend this location. The other MFA locations are better, especially when you have children.

Don't not go see any doctors in this group. All they care about is selling you tests, medications,…read moreor some devices. It takes super long to make an appointment and the doctor may spend five minutes talking to you if you are lucky. And you will wait again for ages to hear back any test results and/or referrals, that is, if they get back to you at all. And they say they are going to give you something as a sample, but charge you later for it.

I accidentally scheduled my blood test here instead of the planned parenthood in modesto, but I…read moredecided to go here anyway. The ladies were nice, but incredibly unorganized. I couldn't tell if they were understaffed, slow, or just didn't know what they were doing. When they went to draw blood, it seemed like they were having difficulties. i'm normally a hard poke, but they ended up sticking me four times before they could collect a decent amount of blood. And before that, they had tried squeezing blood out of where they poked me and scraping it into the vial. It was not a good experience. And it only got worse, because somehow my blood sample was lost or misplaced and I had to go back in to give another sample. The second time they also had difficulty sticking me, but they were able to get the sample. What drove me to make this review was that I got my test results back, and they were wrong. They had used the wrong reference levels to compare my results to, and now the result shows that one of my hormones is too high, despite it being low for the correct range. When I go for testing, I expect professionalism and accuracy, neither of which I got. So I will not be going back to merced planned parenthood again.

Had a wonderful experience, (Sorry if I spell wrong) Clarissa was an angel, was super kind and…read moregentle when doing my vitals and such. They checked me out and got my birth control prescribed same day, forever grateful for this place, I wouldn't be able to access the healthcare I need without them.