Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

I am incredibly grateful for the care and professionalism of my in-home therapist. From the very…read morefirst visit Cathy was compassionate, attentive, and highly skilled. Each session was tailored to my needs, clearly explained, and done with patience and encouragement. Her positive attitude and genuine concern made a challenging recovery process feel manageable and hopeful. Cathy not only helped me physically but also gave me confidence and motivation to keep improving between visits. I truly felt supported, respected, and cared for in my own home. I would highly recommend their services to anyone needing in-home therapy--they go above and beyond in every way. GrandCare representive Laura went above and beyond in coordination with my home schedule and getting me an extension for 4 more sessions. I felt heard and appreciate her effort and support. Laura Q

One of the best hiring experiences ever! Ms veronica is a very kind soul, has a calming presence,…read morewith a huge side of compassion! There is no questing her being absolutely perfect in her field:)

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.

I've sent multiple referrals to Manny of Total Care Services and he has been a big help with the…read morefamily, and has successfully placed them to appropriate facilities. Manny is patient, caring and compassionate in helping our elderly and their families to bring quality of lifestyle. I would highly recommend him if you're looking for a place for your loved one.

From the owner: Welcome to Total Care Services, your premier senior placement service dedicated to helping seniors…read morefind the perfect Independent Living, Assisted Living, and Memory Care communities. We understand that selecting the right senior living option can be overwhelming. At Total Care Services we specialize in guiding families through this process with care and expertise, ensuring a smooth journey from start to finish. Our compassionate team is committed to providing personalized support, alleviating the stress and confusion often associated with senior living decisions. We offer our services at NO COST to families, allowing you to focus on what truly matters – finding a comfortable and secure home for your loved ones. Discover peace of mind with Total Care Services. Contact us today to navigate together the perfect senior living community.

Monica has such a passion and drive for helping people. She recently helped my grandmother move…read moreinto her new senior living community and I can't tell you enough how grateful she is as well as family. She is truly a beacon on hope!

Monica is a real professional and a caring person who helped our family during a very difficult…read moretime. We needed to find a board and care home for a relative who was dying of cancer. The hospital wanted to discharge my aunt and gave us a lot of pressure but little help as we tried to navigate the complex medical system. Luckily we connected with Monica through one of the facilities we visited that couldn't take my aunt, and Monica became our placement advisor. She quickly found a suitable and comfortable facility for my aunt in the area we needed. Monica was very kind and thorough during the entire process, and even visited my aunt and followed up with us several times after the placement. We were very lucky to find her.

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

James B. was a true blessing during my uncle's transition from rehab. He answered every call, text,…read moreand question with patience, compassion, and professionalism--turning a stressful process into one we could handle with confidence and peace of mind. His dedication and kindness made all the difference for our family. I would recommend this service to anyone looking for care for their family member!

This review is going to reveal what can be considered an absolute rescue story !…read more Having been hospitalized, the status of my discharge was entirely uncertain. Where will I go after this hospitalization? Think about the anxiety and tension not knowing where I would be going. As an 84 year old senior citizen, this predicament could be considered filled with debilitating uncertainty. The social worker and case manager both offered information and possible dispositions. One of the referrals was to Giselle Placement Help. In fact the workers gave me a tip to start off with Giselle. I called her first and she gave me three referrals one in Lynnwood and two in the San ​ Fernando Valley. One never called back , one said I was not eligible , and the third was to an administrator who arrived at the hospital at 12:30 p.m. . After extensively interviewing myself he spoke with all the nurses and doctors in the unit and then inform me that I would be eligible to come to his facility and showed me pictures of the private room where I would be . He was extraordinarily kind and made sure that every need that I had was going to be met . In addition he actually helped me move some of my belongings . So you can see that this referral took care of enormous uncertainty and perhaps Karma is involved in making such a successful transition . ​

I am reviewing Silverado memory care in Azusa with a full 5 positive stars because they have earned…read moremy trust, care and respect for the compassion and caregiving towards my family member. It is difficult when someone you love is hindered by Alzheimer's and Parkinson's and chaos's ensues because you don't know where to go or how to handle, but I'll say Silverado has the knowledge and experience to put us all at ease. Liz and Veronica are more than lifesavers in this sea of confusion regarding memory loss. I am blessed daily knowing they care for my mother in law. Only 5 stars because that is the top otherwise it would be 10! I'd be remiss if I did not give a shout to the other staff members Dorothy, arianna and elyssa. Not least our night nurse Glinny who is fabulous. With all this care you can't afford not to be in the best hands if this is where you find yourself in life now!!

WOW is what comes to mind…read more Where do I begin?, for starters the staff are all seasoned veterans with extensive first hand knowledge of ALL TYPES OF CARE/ so much so that the care provided is custom tailored to each individual resident, taking into consideration, many factors . Factors like , ( companionship ) ( lighting) (self talk techniques) ( diet) ( identifying and eliminating certain triggers) etc..... And NEXUS , the Strategic interface to track and account for all activities and schedules ! WOW again . Also taken into consideration at SILVERADO, is how different psychologically relevant stimuli effects residents mood overall participation in the community and overall quality of life ! All of this custom tailored to their specific diagnosis ? "WORTH EVERY NICKEL! SILVERADO you are a truly a Beacon of light in an otherwise dim space! More facilities will be adopting at least a couple of Silverados' brilliant concepts if not all of them soon! THANKS SILVERADO FOR RAISING THE BAR ! John Chamichyan ( SERG DYNAMIC MEMBER) ALLEGIANCE HOME HEALTH CARE INC.

I don't know what I would have done without LeeAnn Allman. My day had suddenly turned into panic…read moreand fear as the hospital told me they were sending my mom home while they waited for test results. She was still so sick and her breathing had gotten so bad that she needed oxygen continuously (she had never been on oxygen before). She barely had enough strength to get in and out of a car. She needed so much help we didn't know what to do. LeeAnn to the rescue! With a desperate call, she dropped everything and came over to help me. She came to the house and assessed the situation. She quickly got on the phone and found an agency that could have a caregiver at our house that day - even with it being a weekend AND a holiday weekend at that. Mom was taken care of and we all breathed a sigh of relief. LeeAnn turned disaster into calm. I realized I was so unprepared and needed to know more. I am so thankful for LeeAnn Allman .