I had a very good experience here. I received an order from my doctor for ultrasound testing…read moreyesterday. I went on the CRA website and made an appointment for this morning. Received a text shortly thereafter confirming appointment and requesting I fill out forms online, which I did. Arrived this morning at 8:15 am for my 8:30 am appointment and was greeted. Paid my copay, waited a few minutes and was called for the exam. Process was explained and person performing the testing was professional. I left the facility at around 8:40 am and got a text at 9:10 am that the results were on my portal. Is every experience going to be this quick and smooth? Of course, a lot depends on how busy the facility is, the nature of the test (my test only took 10 minutes) and the availability of a radiologist to read the results and write a report. But that was my experience today, and, based on that, I highly recommend this facility.

My appointment was at 5:10 and I am still waiting in the waiting room and it is now 610- my time is…read moreimportant too-They tell me to come early- Originally, my appointment was for the Olney office and they call me one hour before my appointment and cancel on me telling me the machine broke so I had to drive 40 minutes to Rockville and waste hours

Decent place. The staff are friendly especially when I had too much anxiety for the scan and had…read moreto reschedule.

Five stars for technician Mike. His friendliness and professionalism kept me at ease throughout the…read moreprocedure. Additionally his communication for each step of the process decreased a lot of anxiety and stress. Highly recommended employee.

I have been coming to Arthritis and Rheumatism Associates for many years to see Dr. Paul DeMarco…read more He is empathic and sensitive. He listens closely to my concerns and is kind and supportive. I feel respected and cared for here. The staff are all nice people and I feel totally comfortable when I come there. It's very convenient too having the advantage of being able to get lab work and Xrays when needed. It's a good idea to get there a bit early because there can be competition for parking but it's well worth it!!!

This office is a complete disappointment. From the start, it felt like they were more focused on my…read morewallet than my care. Despite having insurance, they kept trying to charge me for different things. I'm honestly relieved to hear they're closing this location soon. As I mentioned in my previous review, I paid my $40 copay at the time of my visit and even kept the receipt--both a paper copy and proof in my bank statement. Now, weeks later, I received another $40 bill in the mail for the same visit. I called CareFirst directly, and they confirmed I do not owe any additional copays. This kind of billing practice is unacceptable and misleading. Having worked in a medical office myself, I've never seen anything like it. Be cautious, everyone--double-check everything and always keep your receipts.

I supposedly received NIPT blood testing from this location over 2 weeks ago. I was informed by two…read moreseparate people on two separate occasions that my results are processing, and I will receive them no later than 14 days post blood draw. Here it is at 15 days and not only do I have no results, but now they're telling me there's no record of me ever having the NIPT test done. Everyone I spoke to today was rude and unhelpful, which is disgusting to me. You work with sensitive pregnant people during a difficult time of life, and your staff is choosing to mistreat them, lie to them, then refuse to accept responsibility and fix their mistakes? The office was unwilling to expedite lab results, and were also unwilling to perform an ultrasound for me to make up for what the NIPT test was even for. I'm very disappointed that my ObGyn refers people to this horrible place, and plan on refusing to return until something is done to rectify this situation. They will say anything and everything to avoid taking responsibility and admitting I was lied to, it's always simply a "miscommunication." No, it's a lie. Call it what it is, grow up and fix it. Forewarning to anyone planning on going here; Get ready to be lied to, and have your labs lost and never relayed to you. Good luck.

Worse serves ever experienced!!! Took 4 times to get a successful blood test(terrible skill set)…read more Never send remind for appointment even through sign up for the auto-notice service. Forgot to schedule the appointment for patient. Never never never choose this 15005 shady grove road location! Maybe the doc is good, but their front desk is the worst.

Forest Glen Location Silver Spring MD…read more I had an appointment today. From reception to the medical assistant and x-ray, everyone was great. They get 5 stars. However, I won't return. regarding Dr. K. L.: (1) She didn't wash her hands upon entering the room (2) She deliberately pressed upon the fractured area to see if it hurt (of course, it's a fracture) when she could have started more gently (3) She continued to make limited eye contact, which made me lose confidence in her; she lacks bedside manner and empathy. (4) I got the impression she was just passing through and made a pitstop on her way. Perhaps she had some other pressing personal or medical engagement. One star. I won't be back, not even for a followup!

I visited GWOG Silver Spring office on a few occasions and I always was totally satisfied with the…read moreservice. I see Dr. Gutterman and find him knowledgeable and attentive. He provides good explanations in a friendly manner which helps a lot.

I have been a patient of Dr. Jalali's for many years and previously had positive experiences. Over…read morethe past couple of years, however, I've noticed significant changes in the practice. Appointments often run very late, and visits feel rushed despite long wait times. It has also become difficult to receive certain services or medication support, especially when prior authorizations are required. I've felt that the level of communication and follow‑through has declined, and some issues I raised were not addressed in a timely or consistent way. Because of these changes, I ultimately decided to transition to a different provider. I hope the practice is able to improve its processes moving forward.

I love my doctor there, and my issue is not with the doctors. Whoever it is that is supposed to…read moresend prescriptions to the pharmacy: what are you doing? I should not have to schedule a new appointment less than a week after the previous appointment to get a prescription that you all said you were going to send to the pharmacy. You delayed my care and I ended up sicker as a result. I have to agree with some of the negative reviews I've seen elsewhere, regarding your for-profit status. You used to be great and I would recommend you to everyone, but I just don't know that I can do that anymore. This is the third time I've had a problem with the prescription and it's been every single time. I had to have a prescription sent from this office, they will try to make me do another appointment just to get it. That's not OK.