Never made it to the dentist, but his staff is rude, unprofessional, dishonest, and couldn't care…read moreless about your dental problems. If the dentist is like his staff, he's a loser too.

Everything was fine till I had to experience their latest new hygienist. I had glowing reports on…read moremy teeth, healthy mouth and hygiene. I get this new gal, who pushes the pocket measurement tool so far down it was painful and she tried to push periodontal cleaning on me, which would cost an additional $570 and weeks prior to Christmas. I told her maybe next time, so she refuses to give me my scheduled cleaning and somehow convinced the dentist I needed periodontal cleaning, and in a nice way, told me it's either get this expensive cleaning or leave. So, i left. I found another dentist in town, got my pockets measured and everything was fine, back to normal. Got my cleaning with the new dentist/hygienist and will not recommend Dr. Christiansen or his latest hygienist to anyone. My husband and I now go elsewhere. This is a well known scam. Pushes the probe diwn to achieve a higher number for paradentol excuse to charge more. And I was blown away Dr. Christiansen went along with her scam. I had been going to him firv6 years or so, as my whole family, but not anymore. ​

I just wouldn't if I were you…read more I went here for about a year. Twice I had a series of very expensive dental appointments for which I paid out of pocket and then had tremendous difficulty getting reimbursed. The pattern was the same both times. I would receive notice from my insurance company that a claim had been paid. Then, allowing for time for the check to arrive in the mail, I would inquire about reimbursement. I was told it had not arrived. So I would inquire again the following week or two and so on until 4-6 weeks had elapsed. I would check periodically with the insurance company to make sure I was understanding correctly. This discrepancy in the facts represented by the insurance company versus their records generated no curiosity whatsoever in the accounting staff (Heidi.) I didn't seem to be able to speak directly to her as she always seemed to be unavailable when I asked. At one point I asked for a 3-way conversation between myself, the office staff and the insurance company. This seemed like the obvious, logical and perhaps only way to resolve the conundrum. But I was told, "We don't do that." From the perspective of a patient who has charged over $5000 on a credit card for dental care, has a payment coming due, the reimbursement seems to be in permanent limbo and there is no apparent effort being made to resolve the matter. The situation and attitude seemed to me to be that they didn't care that I was caught in the middle of a situation where the facts are in dispute and that I'll get a check when they're good and ready. I was just supposed to take their word for it in spite of repeated evidence to the contrary. I was not allowed to speak to the decision-makers directly. The poor receptionist had to bear the brunt of it all and she got quite upset, complaining until I was banned from the office. This though I never raised my voice or insulted anyone. I'm not sure how long it is ethical or legal to hold onto someone's money in such situations. Go to a dentist where they bill the insurance companies directly. This office is way out of touch with their patients if they think they all have the luxury of waiting who-knows-how-long to be reimbursed. They don't want anyone to be angry or upset in their office, yet they fail to perceive how their incompetence and obfuscation is the source of the trouble. Anyway, if someone is angry about how they are being treated, wouldn't you want to know and know why? Not these folks, apparently. They look at this situation as "I'm glad that angry guy is not coming back to our office" instead of "too bad we dropped the ball on reimbursements and needlessly alienated a patient." Not worth dealing with them.

I found the dentist to be unfriendly and NOT kind at all. I expressed my concern about the staff…read morenot wearing their masks and NOT being vaccinated. It's clear that the dentist is NOT concerned about anyone but himself. I will look to some other provider for the service that was not found at Dr. Harbolt's office.

Went to this office was switched between dentists, then had a filling fall out and another they…read moreleft a gap in so the roots are exposed . I am in constant pain daily and they refuse to fix their shotty work unless I pay full price for the messed up teeth they already "fixed"..... Would not recommend this place to Anyone who does not want to be in constant pain

Dentists and care team are great but front desk staff routinely fouls up scheduling leading to many…read moreheadaches. If you schedule here, make sure you double check several times before appointment. They will change the appointment without letting you know. Even with appointment reminder card they filled out, they will say you rescheduled when you absolutely did not.​

Dental care her for my daughter has been great. The staff are pleasant and kind. We enjoyed getting…read moredental care here. What I am least impressed with is the billing end of things. Their billing is so screwed up. Twice now, their billing department has sent me invoices that I have a remaining balance. Mind you - this was years after my daughter had gotten care here. I paid the first time (thinking - Oh well oversights happen). I AGAIN have received another invoice, (jaw dropping). It has been over 3 years since my daughter has been seen here. Their billing department last time said they were transferring things to a new system and made a mistake. What is the excuse now? I don't have time for their errors. They need to get their act together. I question whether any of what they are requesting is valid at this point. My daughter has never had a cavity, or any extra care needed aside from the normal images and cleanings that my insurance covers!

Dr Matt & his assistant Shawna are the whip cream on fruit from when it come to patient care and…read moredentistry. I don't care if I have to wait all day, they are worth it. They are fun, kind, remember your name, and I will forever like coming here. My kids love coming here. My neighbors love coming here. Our friends and my kids' friends all like coming here. It's super special place. Best dentist and dental office in town. We are very fortunate to have this place in Southern Oregon.

We recently moved into the area and wanted to establish care with a great dental practice. They've…read morebeen great!

As a parent I think it's actually more stressful for us than it is for our kids when considering a…read moredentist. Well I could not have been more pleased with this office, the staff and the doctor. We were greeted promptly and offered a tour. As a new patient, my daughter was given a welcome gift bag. The atmosphere was clean, modern and yet cozy. It really was a fantastic experience. Quick and efficient care, very thorough. We scheduled our next appointment already.

Removed three loose teeth, without consent from either me or my son, and then billed us $170 per…read moreextraction. The teeth were loose already, and were going to fall out naturally any day. This was medically unnecessary, traumatic to my son (as he didn't know what was happening), and possibly fraudulent. My son was shaken by the experience. When confronted with the bill, they refused to budge on the charge as "it was a procedure that was performed". Avoid this dentist office if you care about your children or your money.

We came to Hill Dentistry completely by accident--and I truly mean that. My wife had a serious fall…read morethat resulted in significant damage to her mouth, including the loss of several teeth. After getting through the emergency room and beginning the overwhelming search for a dentist, Dr. Hill's office was the only one that called us back--and the only one that could see her right away. What followed was a long and careful process to rebuild an upper bridge and replace missing teeth, and throughout it all Dr. Hill and his entire staff were exceptional. They are kind, patient, and genuinely caring, always willing to explain, help, and make what could have been a stressful experience feel manageable and humane. Because of that experience, I eventually became a patient myself--despite having severe dental anxiety. As a kid, I once totaled our family car... crashing into a car that happened to belong to our dentist at the time. Let's just say the dental work that followed left a lasting impression. So walking into a dental office is not easy for me. That said, I recently had a deep cleaning, a cracked tooth repaired, and a damaged crown fixed--and I can honestly say it was amazing. It was calm, professional, and almost entirely painless. For someone with real dental fear, that's saying a lot. Dr. Hill's team is hands-down the kindest and gentlest dental staff I've ever encountered. If you're nervous, in pain, or dealing with a complicated dental situation, this is the place you want to be. I can't recommend Hill Dentistry highly enough.

Everyone is super nice but I will be finding a new dentist. One of the crowns from my bottom front…read morefell off and I went in to have it glued back on. It was quick and painless. When I got to the counter to check out I almost fell over when they told me the price. $429.00 for 10 mins and some glue?!?!? That is just totally insane! It's a nice office and they give out chapstick but that is just ridiculous!

The kindness and quality of care at Grants Pass Orthodontics has been exceptional in our…read moreexperience. My son has been a patient for the past 2 years, and the office is always inviting, friendly, and clean. Dr. Erickson goes above and beyond for his patients and works so well with kids. We feel lucky to have him and his team in our town.

We were on vacation and my sons wife in his braces came out. I tried to get it back in, but failed…read more They got us in and did the repair free of charge. Super consider Orthodontist!

At age 78 I've seen a lot of dentist and have been going to Dr. Miller for 8+ years; he and his…read morestaff are among the best. He really cares and was recommended to me by a retired dentist who was also Dr Miller's patient.

We travelled from the San Francisco Bay Area up to Canada when I suddenly had some tooth pain which…read moregot worse. We stayed at a hotel in Jacksonville that night, so I called several dentists in the Jacksonville area to find out if they can see me on a short notice, and finally this office could squeeze me in (I think on their lunch hour, which I noticed later). Everybody was super nice and they even emailed the xrays to my regular dentist. Turned out I had an abscessed tooth and got antibiotics. Dr. Miller was right, I had to get the root canal redone, because one of the roots was not filled out completely and that is what caused the infection. Thanks for squeezing me in that day, so we could continue our vacation.